Safe senders don't work
Safe senders, doesn't work. Even though I have had several emails with this person before, now my rules want to override that and delete the email. Shouldn't it be the other way around and have safe sender override my rule? What if the sender uses a keyword that is a rule to delete, I don't get the email?
I am also having this problem. I've also had emails that are in my inbox when I get on in the morning shift over to my junk email when I get on in the afternoon. Very frustrating. A lot of these are important notifications, or even communications from family overseas.
Same issue for me, safe sender list not working, I still get mail delivered to my junk.
Even though I saved an email address to Safe Sender list, it goes to my junk folder.
Sure did like my old Hotmail before the change to Outlook in 2016!
If I go into Junk Email and then on an email I click & add it to Safe Senders, I'd expect emails from that sender in Junk to automatically move to Inbox, not to remain and I have to do a 2nd action to move it
'Safe list only' doesn't remove junk from inbox
I've been using safe senders for years and it works pretty well. This last week something happened probably to Microsoft and now some of my junk mail **** is getting through to my inbox. Customer service at Microsoft is non-existent. Any suggestions aside from make up a new email address? Thanks
I mark email as not spam, it ends up in junk folder again next time, i add rule to move to inbox, its still ends up in the junk folder, I add it to the safe list for junk, IT STILL ENDS UP IN JUNK FOLDER, how can you not even make something so basic work?!
Bug on safe user list where email from already user considered as safe are move to junk folder
It doesn't work the other way either. The absolutely horrendous spam filter forced me to to block all email that wasn't on my safe senders list, and then manually add all of them back in. Yet STILL the spam **** is ending up in my inbox. And it IS spam (cryptic email address, selling Rx products and other unmentionables). How can a major provider of email services do this so wrong when other ones do it so right???? Gee Microsoft, which one are you?