Obvious spam being sent to Inbox
Why is obvious spam not going to Junk or being blocked. 42 emails with the same "From" and "Subject" that arrived within 120 secs to my Inbox. These should have been filtered out and deleted or at the very least sent to Junk. Why weren't they?
Floris Pols commented
I got 8 spam emails from the same email (firstname.lastname@example.org) within the last 2 hours. Blocked the first 7 already manually but does not seem to be working. @Outlook: please get your stuff working...
Neda Afshar commented
Agree, I have this problem too
This started happening for me in the last week. Something is wrong on your server where the algorithm to detect spam is no longer working correctly...please fix. Don't overly rely on blacklists and people manually blocking emails. Your work in AI should be able to be used here. I don't want to have to set the "only trust email in my safe senders" list option because there may be new contacts I have where I haven't added them yet or be signing up for a new service and get a verification email. There used to be a strong junk email option where it blocked obvious junk email before it even got to my inbox and I rarely ever got real junk mail at all. Where'd that go?
BTW, what happened with being able to sign in with a Microsoft account to post a comment ????????? WTF????
I get about 5 spam messages a day of a near identical format. There will be little or no text in the email, but rather one large image that has the appearance of a spam email; text, embedded video, links, etc. The entire image is a hyperlink to some external site. The subject and content of these emails cover about every scam and spam under the sun. How is it possible these are not being flagged for spam filtering or outright blocking? Approximately half of these spam emails are filtered into junk. Of those that landed in my inbox, I've reported over 100 as junk, to no effect.
I receive multiple emails in my Inbox each day that are very obviously spam (e.g., symbols in the subject line and body, ****** ads, very long email addresses and links, etc.). I do go through and unsubscribe when it seem like there is an increase in spam and I also report them as junk; however, I still continue to receive them in my Inbox daily and the links to unsubscribe don't even seem to work on half of them. One email address was email@example.com
Judith van Gelder commented
Why do I keep receiving Junk email in priority mail when it is obvious that it is junk emal.
ALL emails are going to spam. No chance to stop this :(
Maher Maher commented
I get at least 8-10 emails every day that are clearly spam, and I always report them as junk and the issue still persists. I really hate using Outlook as my primary now.
Q Gregory commented
Every day, I get spammed in my hotmail with something that looks exactly like this, one of four (Paypal/apple/app id/efax) very easily predictable subject lines - that despite my best efforts to filter it out by labeling it as spam, as junk mail, phishing, etc - I keep on receiving these and many other useless emails in my email inbox on hotmail.
Similarly, I also get ads in hotmail despite their promise to be ad free for life.... And looking at the ads, this appears more like a hack than it does in actuality a Hotmail or Microsoft thing.
With the filters not working for spam AND the ads - this all leads me to believe that Hotmail itself and the servers that process the email has been hacked, because I don't experience this behavior for any other email - Google is ad free and has made similar promises of being ad free for life - and they're sticking to it....
i hate the "focused" "other" folders i basically have to check my email TWICE and i have no choice to change this? also SPAM ISNT FOCUSED and spam is always in my "focused' folder, whats even the point???
The spamfilter is the WORST
Same issue here. Seen a very large increase recently in OBVIOUS phishing and other malicious content is getting through to my inbox, yet perfectly valid senders are being sent to junk.
WTF is going on???
Casper Pieterse commented
A simple SPF check will filter out half of these emails.
Same issue. I have a sudden marked increase of junk mail in my Focused Inbox. Things have been good for a long time. Now suddenly I'm bombarded with political emails, advertisements and promotions, etc. And the majority of them are not spoofed or phishing either.
STOP SPAM NOW Microsoft! Every day tons of Bitcoin and Cryptocurrency emails.
yesterday an email from Outlook.com support to junk mail - so if Microsoft considers their own emails as junk ....
Didn't Microsoft ran an ad campaign for AI (https://www.microsoft.com/en-us/ai)? Why isn't it being applied to the millions of spam (not exaggerating) to learn what spam looks like? My Spamassassin configuration using Bayesian filtering does a better job at identifying spam than what Outlook is doing... and they wonder why Gmail is more popular.
Susan Stagg commented
The month of January must have been very busy for you geeks. No span went to my junk mail. It is better now, but just because the year changed doesn't mean y'all have to go on vacation. FIX IT ! ! !
Jarred Mooney commented
It looks like the attackers are dynamically altering their domain name, which makes blocking useless (speaking to the point of the other thread about blocking being worthless). What you guys need to do is a combination of phrases such "your Netflix account will be shut off due to lack of payment" and check against known domain names registered to Netflix. If it contains something about a Netflix account and does not come from a Netflix domain simply put it in spam. You should be able to run machine learning against this to identify the pattern as well.
I started having the same problems as everyone else a few months ago (legit emails going to spam, rules not working, more spam over the last few months than I think I've had in the ~20 years total with this account). I tried a couple of methods of contacting Microsoft support and ultimately got to the actual outlook.com support link (? link at the top of the outlook.com page ... type "spam" and then at the bottom, select "still need help" and it will submit a ticket). Although it’s pretty clear they are customer service script readers, at least it’s a person who is obligated to respond.
In their responses (most of which hilariously ended up in my Junk folder), they basically say some variation of "sorry for your troubles, but keep marking messages as phising", which is oddly under the Not Junk option in your Junk folder. "over time, it will degrade the reputation of the sender’s IP". From what I gathered from one response (wording was tough to understand), Microsoft made a change to how spam is handled to where nothing is actually blocked, but instead now flows to your junk email for users to police. (In other words, the old junk mail blocking was generally working ~90% of the time before. They changed it and is now working only 10% of the time. Somebody forgot the “if it ain’t broke, don’t fix it” rule.)
Here I am months later, very tired of playing whack a mole with thousands of junk messages. So once I dig out from the 17 spam messages I received in just the last hour, I will be looking up contacts for Microsoft's PR firm, as well as any executives who may be interested in this issue. Hopefully that gets this issue in front of people who can actually help, rather than the customer service drones.
Good luck to you all!