Terms of Service
For simple people, Rethinking Terms of Service and Privacy Statement
My name is Matthew M (yes, real name). :) I live in a ranch house in South Dakota. In our world today, who doesn't use an email address, or the internet, to receive a service as a consumer? I am concerned with the way companies -online in particular- go about the topic of- user terms of service and privacy agreement. I am hope my concern is shown to be genuine, from the heart, and with compassion :) I recently posted to Amazon. But it is equally applicable to outlook/Microsoft, so, to save time I cite my concern below that I posted on Amazon's Forum....
AND I was encouraged to post here by email from oulook.com support team-
"Hello, My name is Matthew (That is my real name :) with last name initial "M". I live in a ranch house in South Dakota. One might consider me a simple man. My intention is not a malicious one, but an ethical; and hopefully, helpful one.
Does the task to read all of the typed terms and policies seem rational? I present sources below as my case.
Here is an article from techland.Time.com "You'd Need 76 Work Days to Read All Your Privacy Policies Each Year" by Keith Wagstaff" with date of March 06, 2012 - http://techland.time.com/2012/03/06/youd-need-76-work-days-to-read-all-your-privacy-policies-each-year/
I surfed the web a bit and found this website: https://tosdr.org/ (Terms of Service Didn't Read) with an underline: “ 'I have read and agree to the Terms' is the biggest lie on the web. We aim to fix that."
I also found this article on The Guardian website: "I read all the small print on the internet and it made me want to die" by Alex Hearn with a date Mon 15 Jun 2015, from: https://www.theguardian.com/technology/2015/jun/15/i-read-all-the-small-print-on-the-internet
and also this article from National Public Radio: "Do You Read Terms Of Service Contracts? Not Many Do, Research Shows" heard on "Morning Edition" with David Greene, Host and Shankar Vedantam, Byline with a date, August 23, 2016. - https://www.npr.org/2016/08/23/491024846/do-you-read-terms-of-service-contracts-not-many-do-research-shows
And this article from The Guardian (https://www.theguardian.com/technology/2017/mar/03/terms-of-service-online-contracts-fine-print) - "Click to agree with what? No one reads terms of service, studies confirm" David Berreby with a date of March 2017. Quoted below with bold and underline mine, AND I agree that the doctor analogy may not be the best, but note the attention given to an alternative idea concerning internet agreements.
"perhaps society could subject internet agreements to industry-wide codes of conduct. You don’t have a contract with a doctor, but you can expect her to adhere to the Hippocratic oath and a host of other obligations to you because of her license. Digital agreements could be governed by a code of ethics that bars their parties from abusive terms."
I know the issue isn't related only to Amazon, but perhaps Amazon could "lead the way" in the digital world when it comes to this topic...or other topics for that matter. Further yet, how many people who work for Amazon or other groups with such policies actually read all of the stuff themselves. Will someone take a step to "free us" from such a burden...Who wants to sacrifice unnecessary time with their family, or "add onto" their schedule? Lets keep up with the times with good old common sense...like grandma did when she went to the grocery store. My hope is that this will be taken into consideration by Amazon and the wider internet community for the good and sanity of us all... or as an American, "with liberty and justice for all" :)
Hoping for the best,
Matthew M from a ranch house in South Dakota :)"
To see the replies and also a couple of other points I bring up , such as: "an easier, more inviting, solution?" and "How much power/weight do they hold?" you can go here:
Here is part of the email I received from Outlook.com support team:
"I will be forwarding your idea on my end as well but it would be best to still post a suggestion at the uservoice page so that our engineers and developers would see this.
Outlook.com Support Team"