Too much junk / spam: Junk folder becoming to inundated
20 year user moving to new platform. Flooded my junk box with advertisements now I have to search for any emails that may be of value to me that don't automatically filter to my inbox. It's a shame.
far too much jnuk mail from obvious BS senders
Outlook its just SPAM/SCAM/JUNK warehouse!! I moved to gmail! ADIOS!
Scam msn e-mail?
Does this program ever learn to identify spam? Maybe instead of marking a message as junk hundreds of times, it will take thousands of times? Geez.
come on people, wake up. If an email extension ends in .xyz, it's JUNK> are your algorithms asleep too?
you know I don't think microsoft gets it ! we as consumers expect you to provide a service that includes doing your job and weeding out phisching scams .Why can I not block these never ending ******** scammers?weakmean .net ,tim hortons, dealstracker the list goes on and on. please improve your shoty service
I am CONSTANTLY receiving junk emails in the inbox. When I block an email that's in the in box (or even in the Junk box), it turns up in the deleted folder. If I block it there, it will later return to the deleted folder again, and the only way to really make it go away is to delete it AGAIN!! Why are these type of problems NOT being addressed?
I can't understand why Hotmail allows SO MANY SPAM **** ***** emails through . My Yahoo account and Netzero account hardly get any trashy emails through and seldom put good emails into junk folder.
WHY? What is with MS spam filter that it and HAS been broken for WAY too long?
I am SO TIRED of the *****, Trassh **** emails that MS lets slide even to "Junk" folder. These perverted jerks need to be caught and heaviloy fined. It amazes me how they can change their email addresses to something SO UNCONNECTED to any kind of normal email addresses and get them published. Change the rules in favor of we who use the internet for GOOD not EVIL.
Within the last week there were almost none that got through for a few days and then boom started escalating once more. WHAT HAPPENED ?
Must be different recovery for everyone, after getting up to 400-500 spams a day at its worst my filtering is right back where it started, now only getting 8-10 junk mails a day and the blocking function is working great. Only problem is one or two legitimate e-mails about promotions end up in junk folder.
PLEASE fix the junk email detector!!!! I got 46 junk emails this morning and had to wade through them. The reason I pay you $20 a year is that (normally) you weed out the junk emails so I don't have to deal with them. The current situation has been going on for weeks now.
For me, Outlook actually seems to be getting WORSE at differentiating between genuine email and junk. Every week or so I find 5-15 false positives in my spam folder, which has been a steady increase from years past.
So Microsoft, can you explain to me or justify why you’ve REDUCED the amount of time e-mail stays in the spam folder before it gets automatically deleted? This is genuinely ridiculous. Nobody wants a false positive to be automatically deleted because they forgot to check Outlook's spam folder. You are not helping a single user with this change in policy, but you are adding to our anxiety by shortening the window of time we have to correct YOUR errors.
Here’s how it’s supposed to work:
1 - Realize that your junk detection software sucks.
2 - Fix your junk detection software.
3 - Maybe, after a long pilot program, and only if you feel 100% super-confident that you’ve really fixed your junk detection software, MAYBE THEN, you might consider reducing the amount of time mail stays in the Junk folder before being automatically deleted.
Junk mail is probably a really difficult problem to solve — although Google hasn’t had a false positive for me in over a decade, so it’s obviously not impossible — but what is NOT difficult to understand is that this new policy is not helping things, and certainly not addressing the actual flaws of your junk detection software.
Way way better in the last week, now only getting around 30 spams a day...compared to the 400-500 per day I was getting at the peak.
But I am having the same problem as other people, things I mark as safe are continuously ending up in my junk folder. But if that's the price for the reduced spam I will take it.
Junk mail has always gotten routed properly to the Junk folder, with some exceptions of safe mail going there. However, in the past three months starting around Thanksgiving, the junk mail has tripled or quadrupled. Microsoft needs to do something about their junk algorithms on their mail servers. Fooey!!
Slight improvement in the last 24 hours, with "only" 54 true spam messages in my Junk Email folder. But, still highly distracting and risks the user deleting a valid email from someone not in your contact list.
@Donna, on your last paragraph:
-Funny you mention some mail moving to Junk an hour or two after arrival, since I've been noticing that too over the last couple weeks at least. Even mail that's in Safe Senders. I'm assuming it's some other bug, since I can't see how it's connected to receiving more spam. There may even be a separate entry for it here.
-About your seeing certain mail going to junk no matter what, that's an age-old problem, at least in my case. For whatever reason, MS sees certain mail as a threat, especially if it's mail you have forwarding into Outlook from another service. I don't know that there's anything to be done about it.
too much spam can not block it
Donna Rosa commented
The "newsletter" spammer in back in full force. They used to send emails like newsletter@(change domain every time).com or .whatever. Now they are sending emails with addresses like this:
Just a sampling from today's sh**. The subject lines are the same as when it was just "newsletter@..." Please block these people once and for all.
PS: the spam problem has improved somewhat, but still needs a lot of work as too much is still coming in. Plus a lot more non-spam comes to my junk folder now, even if I repeatedly mark it as safe. Your algorithm isn't learning. And many times email correctly comes to my inbox, but after an hour or two it mysteriously moves to junk!
Just to follow on from some recent comments, I'm glad some others are also seeing a big improvement (and I've seen similar sentiments in the forum).
It's been 3 or 4 days now, and it's like a flashback to before the problem started. Not zero spams (that was never the case for my old account) but only a couple a day.
As to how this was fixed? There have been a couple main theories why things went south in the first place: 1) MS made a server-side setting change, either accidentally or intentionally, 2) A hack (at least one of these was reported in the press early last year).
It always felt more to me like #1, and it does even more so now, since if it was a hack, they wouldn't have been able to get the genie back in the bottle. I think it was an ill-advised spam threshold setting of some kind.
Mr Stan Jones commented
Rules within settings.
No matter how many rules I set to stop spam and ransomware etc from ever reaching my inbox or junk folder, they ALWAYS still manage to get there.
For instance, I'll set a rule to stop ANY email from arriving by selecting 'subject or body includes', for example "your PC is infected", or "All your privacy".
BUT I may as well have not bothered.
I STILL get the same spam or threatening ransomware every day after.
When does marking something as phishing mean that the same subject AND content can land in your junk folder the day after???
I'm so sick of it.
I signed up with Hotmail when it was first brought out, 20+ years ago.
And the volume of stuff that arrives in my junk folder despite supposedly being blocked, is rising at an exponential scale, especially in recent years.
I have to delete dozens of this rubbish EVERY SINGLE DAY!
It's becoming clear that MS Outlook aren't interested, and considering I actually pay for 365, I find this unacceptable.
There's clearly a lot of people out the with the same problem.
PLEASE get this sorted out ASAP.
Otherwise, I am actually considering closing my Hotmail account/email address.