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Problems syncing a Salesforce account with Outlook/Office

I am working with a very competent 15-year old company and they and I are having terrible trouble in hooking me up to a "Salesforce" account under Microsoft Office! Has anyone out there experienced similar problems?... Do I HAVE to have a paid "Office account"? I'm sad to say, this seems so 1990's!!

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Gary O'Connor shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded  · 

Thank you for your feedback. We appreciate that you took the time to write to us.

You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

-The Outlook.com Team

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  • Gary O'Connor commented  ·   ·  Flag as inappropriate

    Our company is trying to gain access to Outlook Office365 in order to add myself with a new email account. Once I am able to be logged in there, SalesForce will generate a link for me to sign in. But, I can't gain access to SalesForce without our company's email address for me on Office 365. Any people out there have had similar problems... and hopefully a solution or two to share??

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