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password change

Hello, My password has been compromised. But since my security info was linked with my old job email. I cant send code there. But if i change my security info to my cellphone,, it will take 1 month to validate! That means I can't change my password during 1 month! What should I do?
Please help!
Thank you!
Qian

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  • jessica_c_123 commented  ·   ·  Flag as inappropriate

    My account has been hacked around 4pm today. I received an email from a contact Joan Ritchie that I had opened I then noticed that I was receiving a number of emails stating that emails had failed. I then had various collegues message me and ask why I had sent them certain things, It looks as if it has sent emails to nearly my full contact list. These emails entail of things that I have sent previously to other recipients. Some of these emails entail important and confidential details as I am a Support worker I carry information on vulnerable adults through email to others of importance. I tried to reset my password however I could not as my email address was linked with my old mobile number. I have requested this to be changed but it states I must wait 30 days. I cannot however wait this long as my email account is important to my job. I called the Microsoft help line my reference 1457993212. I really hope you can help me change my password before 30 days or completely close my account as this is to much of a risk

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