Help Function is NON-Functioning
The "?"/help function is not functioning at all. If you put in a word to search nothing happens. Now there is no way (or you buried it so people wont bother you) to email or call for help? Are you just trying to make people leave?!
Anonymous
shared this idea
Hey, sorry we’re late getting back to you on this! We’ve updated the help pane in the last few months, and it should be working now. Please give it a try!
Colin
27 comments
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bjpedersen1231
commented
help desk is non-responsive
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Anonymous
commented
Help not functioning
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gwendolynsherod
commented
HELP FUNCTION DOES NOT WORK!!!!!
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gwendolynsherod
commented
What up with no HELP?
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Andy Tiernan
commented
Help DOES NOT WORK
Can't you lazy people at Microsoft fix this
It has not been working for months!!! -
[Deleted User]
commented
Help button does not work....need to know how to set up two step verification
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Jane Young
commented
The Help option that opens in the right pane of the email window under the Question Mark symbol does NOTHING. There is no way to obtain support there. I type out my issue and press the blue button for Help and nothing happens. This feature used to work during the first 2 weeks that this nightmare beta format was rolled out on 12-1-18, then it suddenly stopped working 2 weeks later. Have you been inundated with reports of problems and disabled it Microsoft? Please fix this! Uservoice is good for feedback, but not when reporting that critical features are broken.
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gocorbin
commented
can't seem to get "help" to work. Says error has occurred try again later.
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Anonymous
commented
STUPID SYSTEM REFUSES TO SEND OUT EMAILS ! ! ! ! AND HELP FUNCTION DOESNT WORK
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Anonymous
commented
Get Help doesn't work. No suggestions and no feedback at all when I type keywords or a question. I'm trying to figure out how to delete a contact folder and it didn't give any response to the terms "Delete contact folder" and "How do I delete a contact folder?"
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mklysaght
commented
GET HELP - DOESN'T WORK. AT ALL!
NO SURPRISE, AFTER ALL, IT IS MICROSHIT, SO WHY WOULD THEY POSSIBLY WANT TO HELP WITH THE BIGGEST VIRUS ON THE PLANET WHICH THEY ARE DIRECTLY RESPONSIBLE FOR? -
Mrs.B
commented
My help search doesn't work either. Believe me I need help because I have more than just that one problem. Like others, I don't like the new outlook at all. Too many features that just complicate things. Simple was better.
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Anonymous
commented
yes it is the same problem here. please fix this problem!!
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Anonymous
commented
Ditto; I tried to send a question, typed it repeatedly, reduced the size -- nothing. MS can't fix its own system, how can I expect them to fix ours? I can't describe how much I hate ANOTHER "new and improved."
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RjhArtist
commented
Help will not activate! How do you create a new Outlook folder??
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julia pratt
commented
Why does my help message keep disappearing!? I have typed in the same problem & can't see it when I click the feedback button.
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ciappy55
commented
I cannot forward my emails. I cannot even look for help. SEND or HELP don't function.
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Anonymous
commented
help does not work
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Anonymous
commented
It would be nice if the Help facility worked
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Arjan Patel
commented
no help at all. I want to enlarge fonts on my outlook.com screen. can you help please? thank you.
