I cannot use my username to log in anymore, the new
I tried using my school e-mail, given to me from Outlook.com, and Microsoft says that my username "does not exist". This is a problem because I did not create this e-mail, it was given to me by my Online school. Now that I cannot get into Outlook.com, I cannot communicate with my teachers.
email@example.com" does not work...
Thank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
Dorinda I Rodriguez commented
That response isn't helpful in the LEAST... If i can not log in, i can not make any changes to my settings...