Unable to use personalized address with a domain not regsitered with GoDaddy
GoDaddy is an evil company that kills elephants for fun. I want to use a personalized email address/custom domain while NOT supporting killing elephants.
Just purchased Microsoft365 to make use of this, as this page (https://support.office.com/en-us/article/use-your-own-domain-in-outlook-com-premium-61e21366-c809-44e5-a414-9bab47110e5f?ui=en-US&rs=en-US&ad=US) specifically states that I can use a domain not registered with GoDaddy. Now that I'm trying to configure things, I've found that the instructions are wrong, the interface is completely different, and it won't let me proceed because my domain isn't registered with GoDaddy.
Markus S. commented
It is one thing to partner up with a registrar and make the process easy for people without experience in configuring a DNS, but for anyone else, and I supposed most people are not with GoDaddy despite its size, it makes things a lot more inconvenient.
Question now for Microsoft should be: Is it making the process more convenient for more customers than it is making it more inconvenient.
I would be surprised if it were not the latter.
And also: F that CEO killing elephants.
Michael Beijer commented
This is insane. I was just considering switching from G-Suite to Outlook.com, but can't, as my personal domain is hosted with Namecheap, and Godaddy doesn't support it as it isn’t on their limited list of possible domains.
PLEASE CHANGE/FIX THIS ASAP!
Andrew Macaulay commented
Fully supporting all the points here - being forced to use a single registrar is frankly appalling and, given Exchange Online can support ANY registrar/DNS hoster, I can't see why there is ANY issue at all with supporting custom domains by the old MX method! Really considering moving ALL my and my families email off outlook.com given this - which will be yet another nail in the coffin of Microsoft's consumer services..... or maybe that's the plan?
So, this idea was posted on November 17, 2018. And, Microsoft has yet to acknowledge this idea. In the Europe Union and in Australia the laws would rule this arrangement with GoDaddy as anti-competitive. Surely it doesn't take over twelve months to open this capability up to all providers. DNS is after all an open protocol.
My two custom domains were registered with domains.live.com, and I manually configured it without any problem. Why MS do not trust me to configure MX record now?
Jon Fisher commented
This is literally the only thing preventing me from switching all my email and calendars to Outlook.com.
Important - I support this!!!
Stefan Flegg commented
Please add support for any domain registrar. Forcing GoDaddy is unnecessary.
I have an issue with GoDaddy also.
You need to support other Domain providers.
Even if I tried to move my domain to GoDaddy they do not support .nz top level Domains.
They can only manage .co.nz or .org.nz or .net.nz second level Domains.
All we need is some MX & autodiscover records. Please help
Terrible. We have tons of domains with other carries. It shouldn't be limited to GoDaddy.
Colin Bowern commented
I wonder if there is a revenue share deal with GoDaddy driving this. I don't believe this is in your user's best interests given that under Windows Live Domains and the original Outlook.com premium offering we could use domains registered anywhere. Please reverse course - I do not want to be forced to use GoDaddy.
It would be great to have support for both GoDaddy domains for simple, one-click setup, or a more advanced setup process for custom domains if a user wishes to use one.
Edsger Lin commented
GoDaddy is so overpriced, I have a .codes domain for my personal use, GoDaddy charge me almost $80(with extra charges for domain privacy) for it while CloudFlare only cost $30/year.
I can get an Exchange Online for Enterprise subscription with that price difference, and that is what I am using now.
I hope Outlook.com could support other registrant, at least as a advance option for users who know how to configure DNS and DKIM and SPF stuff manually.
GoDaddy sucks as fxxk!
I manage various of my domains with cloudflare, and I would never consider moving it to godaddy. They domains are overpriced, and it's support is... less then you think :>
I dont own a company, but I'm a geek and I manage my domains with cloudflare, mostly bought in OVH.
I really consider moving all my family mailboxes to Outlook.com but we dont want to lose our domains.
I don't really care about the elephants, but I'd like to use my current domain in the .nu-namespace which GoDaddy doesn't support.
Why only domains from GoDaddy? Too bad, I was thinking to move here my email and domain. I don't want to use services from an elephant killer like GoDaddy.
Marek Polášek commented
Yes give us free choice to choose registrar what is best for us, not only goadaddy.
VERY educational comments! Very glad I found it. I had no idea.