Deleted items re-appearing
Getting really sixk of deleting emails only to have them reappear multiple times.
Hey all, wanted to provide an update here. It seems like some people are having an issue where the deleted items are causing the mailbox to hit the storage limit. Please select all messages in deleted items by clicking the circle check mark next to Deleted Items. Then choose “Empty folder”. This should delete all items and free up storage in your mailbox. If you are having trouble sending emails because of a storage limit, this should help
If you are having other issues, please fill out this form and we’ll try to see what’s going on: https://forms.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR3M5kvKXLUxLg5HHvJDXsGlUMTkyUVdRNjlQV1c5UThZWVhORE04WjJUSS4u
Renate Vermeulen-Potter commented
If I try to delete emails, they keep comming back in my inbox, this is very frustrating. So please, if I click the 'delete' button, then do remove these emails. I do believe that is what 'delete' means (and it doesn't matter if I've opened the email or not!).
deleted items do not delete also junk mail does not delete.