Deleted items re-appearing
Getting really sixk of deleting emails only to have them reappear multiple times.
Anonymous
shared this idea
Hey all, wanted to provide an update here. It seems like some people are having an issue where the deleted items are causing the mailbox to hit the storage limit. Please select all messages in deleted items by clicking the circle check mark next to Deleted Items. Then choose “Empty folder”. This should delete all items and free up storage in your mailbox. If you are having trouble sending emails because of a storage limit, this should help
If you are having other issues, please fill out this form and we’ll try to see what’s going on: https://forms.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR3M5kvKXLUxLg5HHvJDXsGlUMTkyUVdRNjlQV1c5UThZWVhORE04WjJUSS4u
Colin
617 comments
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Paula
commented
Is there any update on this as, as far as I can tell it is not fixed and there is no solution. I have reached storage limit so have not received any emails for over a week now. Over the last few days I have deleted over 13000 emails but they will not permanently delete to free up space, they just keep re-appearing in my deleted items.....
This really needs to be fixed...can anyone help????? -
John
commented
This is still an issue for multiple users across our organization.
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Anonymous
commented
One mail cannot be deleted. After deleting it keeps appearing in the Inbox whenever I open it
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Olivier
commented
Hi, I got same issue and the Exchange server 2019 CU2 fixed it. The occurs only on restored mailbox and/or over quota mailboxes.
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Ross O'Meara
commented
Why is it that when I delete some e-mails, when I look at another e-mail then return to my inbox, the deleted e-mails are back? It used to work well.
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Kayla
commented
This is still happening. What is the resolution? This is not completed as noted above. I have been unable to send and receive mail for over a week. Beyond frustrated.
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Marsh
commented
THIS IS THE SOLUTION (At least for me):
For those deleting thousands of junk mail because of storage limits, there seems to be a bug currently. You CAN NOT empty your folders directly. This will cause the emails to seem like they disappear, but then they just come back when you reenter the folder. You can circuvent this by selecting all the mail in the folder you want to delete and then deselect one. Now, instead of saying "Empty Folder", it should just prompt "Delete". Hit that button and wait has all your mail is deleted. Reply if you have any questions.
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Anonymous commented
I deleted thousands of emails as my storage said 100% full. After deleting them and the deleted folder as well, they came back. I deleted my inbox messages one by one and still it's saying 100%full. Finally, the deleted folder says its empty, but It's very annoying as I cannot get or send messages.
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Anonymous
commented
Deleted Items do not delete and reappear in deleted items folder...I have over 11,000 messages in that folder...They all need to be deleted. xxxxxxxx@hotmail.com
(Edited by admin) -
Anonymous
commented
My husband has cancer...His doctors and the pharmacy send email messages on a daily basis to my email address...Since my Hotmail server is no longer able to empty my deleted items folder, my storage availability is slowly being depleted...Once my mailbox has maxed out at 50 GB I will no longer be able to receive any more messages from the oncologists or the pharmacy...Please fix the problem A.S.A.P. before I run into problem of no longer being able to receive my messages...Thank you...
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Anonymous
commented
I just finished reporting phishing emails and found them back in my junk folder after deleting them. What is going on???!!
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Nanya Chest
commented
I am having the same problem. I deleted thousands of emails over the past several weeks and my inbox is still showing the same amount of emails. The deleted items always comes back. We need a resolution to this problem.
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Anonymous
commented
Same here
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Anonymous
commented
When I try to delete ALL of the Deleted Items in the Deleted Items Folder it gives me an Error Message that say "Deleted Items Folder Could NOT be Emptied"
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Jeff Luna
commented
Same issue here. I delete emails and delete them again from the deleted folder. The folder empties only for the emails to reappear once I log back on. I have already gone to settings and set the system to permanently delete the emails upon logging off.
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Anonymous commented
I have permanently deleted and created rule to go to inbox since 8/7. EVERY DAY it's back again????
How can items PERMANENTLY DELETED COME BACK??? DAILY???? OR WITH REPEATED CREATE S RULE FOR WHERE THEY SHOULD GO (INBOX) AND EVERY DAY THEY ARE BACK IN DELETED???
I DO NOT WANT TO RECOVER!!! I JUST WANT THEM OUT OF DELETED MAIL!!!!!! -
Anonymous
commented
I am having the same problem. I cannot get my storage space back because I can't delete anything. This is a serious problem as my hotmail is my main email and right now I am unable to get any emails at all. Please reply fix this issue!!!
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Anonymous
commented
So I had the same issue and was losing my mind. Every time I delete they pop back. I have had this email since 97 - so I have a lot! I have been working all day (this is insane, I know) to delete them on my iphone via the Outlook app and they seem to be deleting and I am starting to finally get emails again. I just keep loading more, deleting 100 at a time, and so on and so on.
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Anonymous
commented
For anyone having issues with deleted emails coming back. Try emptying your deleted folder from the desktop app, not the browser version of outlook. Then try deleting emails to see if it works.
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Johnny
commented
I'm having the same issue everyone is having with hotmail when storage is full I need to clear up some space but when I try to empty the Deleted Items folder after I press Delete All, it empties the folder but then they show back up in the Deleted Items folder.
I found work around that does work.
If I delete one email at a time from the emails that are inside the Deleted Items folder then that works. Now I just have to delete thousands of emails one at a time to free up storage space. Lovely! #SMH
