I want Hotmail back the way it was. I do not like the change. Some of my folders have been deleted.
Thank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
why can';t I scroll down and find all of my folders? Where are they?
R J commented
STOP REPLYING WITH THAT STUPID FORM LETTER.
Help, please!! I am trying to find my folder in my Outlook that is labelled "Jobs". It shows up when I am in an email and go to save it there. However, it does not show up in my menu on the left under the folder tab.
Where are my folders and all the emails I so carefully filed?????????????
Merle Crabbs commented
where is my deleted folder? where is it , what did you do with it, WHERE IS MY DELETED FOLDER
Grim Reaper commented
HI, thanks for the "suggestions" BUT what you suggested is ALREADY SELECTED in Settings!!!!!
What do you suggest I do now regarding the MISSING FOLDERS???
Where is the message folder in outlook..
This new format is not user friendly! Where are my Folders! This is a nightmare!
i cant find my folders for emails i have saved. i can still move things to them but i cant find them to access them. terrible change. dislike
Don't like this layout, I cannot get to my folders
Nathan Macy commented
GIVE ME BACK MY FOLDERS AND ORGANIZATIONAL SCHEME, YOU SCHMUCKS! IF YOU WANT ME TO MOVE ON TO A LESS INTRUSIVE EMAIL CLIENT, YOU'RE DOING A BANG-UP JOB!
where is my spam folder
I do not like new Outlook format. Cant find my personal folders
I want my old email back, where in the **** did my folders go?
Bruce Castle commented
I'm using an older Mac and mail folders no longer display. Useless Outlook, so I will be looking for a new mail provider.
WHY CAN;T I ACCESS MY FILE FOLDERS? NEW FORMAT LOCKS ME OUT OF FILE FOLDERS.
Patrick McIntyre commented
Where the **** is my folder list?
Your answer did NOT address the question. One of my Folders has disappeared, not an email.
I cannot see or open any of my email folders since this upgrade and am using moxilla this is very annoying
SB Kay commented
I cant find any folder!