Hi, I really dislike the new look - I pay a yearly fee for my hotmail email and I'm not going to be paying for this in the future. I've been thinking of leaving hotmail for a while, and if these horrible, distracting icons (which add nothing and never have even when they were not so prominent) aren't removed, I'll finally go ahead with it. People depend on their email and Microsoft's disrespectful way of forcing change with no real benefit (and no notice given - I wasn't emailed about these changes to tell me in advance) is the antithesis of good customer service. Microsoft's attitude is the reason I switched to a Mac computer years ago (the constant updates to the Windows interface were just too annoying). I see online that others are complaining - I guess we'll now see if Microsoft listens.