Infinite scroll makes it impossible to get to old emails
Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.
In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the beginning of last month, I don't seem to have any way of jumping right to it - previously I could just scroll to the right point or go to the right page.
Please consider adding back in either pagination or viewport scrolling, as infinite scroll is not a suitable technique for an email inbox.
Thanks for your feedback! We recommend that you use Search to find older emails.
If you click in the search bar, on the right (next to the search icon) you will see a dropdown menu that says “All folders”.
Click on this menu, and then select the date range that you want to search in. Once you’ve applied this date range, you can search within just those dates to see your emails.
Mary M commented
Yes, of course we can. BUT it is time-consuming and clumsy.
Jennifer Riley commented
This is not "completed!" All that you are telling us to do is search! We want endless scroll to go away!!! Bring back the old Hotmail!!!!!!!!!!!!
LOL!!! So, you won't fix the problem with the screen going blank every time that you try to scroll to older emails, and you want us to use the search function by date to see emails that were sent just a few hours ago!?!?!
Why don't you try using the product before rolling it out with so many problems, and then, coming up with a really stupid idea for "fixing" it?
Bloody rediculoius.. I am dealing wih a legal case that spans 4 years..and the amount of emails lost..including files is distressing me to the extreme..this application is ridiculous for anyone trying to keep archived documents..Its driving me crazy..and I have lost many evidential emails...Im furious
bodil hansen commented
All my old corresponds are gone.
Adel Itani commented
some times any hacker wants to manipulate any other email by postmaster outlook can do that with out any remorse
Now we owe to a company money refuses to give our money back or send products in balancewith our money, the company man ipulated our email we are getting most our emails as draft? we have evidence they gave us fake BNF account ro send money on it?
[Deleted User] commented
com recuperar mail escrit pendent d'enviar?
I save all of my purchases over the years, I don't keep paper files. I just went into my 2000-2018 purchases folder and it says empty!!!! I never emptied it. Can I get it back? I am in big trouble if I cannot get these files.
The infinite scrolling issue has been a problem now for a very very long time, why is this not being corrected Microsoft. Please dedicate the necessary resources to fix this issue as it has made the use of email impossible when you want to scroll through your inbox. It is a shame that you are not fixing this issue that has been brought up by users numerous times and if this were say Google's GMAIL, it would have been fixed by now. You need to properly test the awe full enhancements you think are making the product good as this is just horrible to your user base and for productivity and the basic usefulness of email. Please fix this issue and take it seriously, as your reputation is being taken to the gutter with this issue.
See how Google mail do it: Learn with competitors!
i just want to recover my email box before i change the pc ! it it impossible ! i did a new email box but i cant send any message ! "give your phone" and "the code" what code ? and i forgot my password ! its so diffficult to give all the things you ask for ! men its a thing to get mad ??? or else ?
GENERALLY GOOD SERVICE
Jon Tedder commented
I can't get any email over two days old! Outlook deleted them from all my devices. Why can't Microsoft get it right?
Frank Ettenberg commented
From this conversation: it becomes evident that ms outlook isn't involved with client-interaction.
Getting my e-mails X2; hate this new version.
Two times the spam; two times the junk.
Do a good thing and change it back the way it was!!!!
AGREED! Its a nightmare to work with. Shows empty but still emials in folder.. can t find them, takes forever to load.
Then when you want to delete in Bulk, you lose everything! Terrible display option.
[Deleted User] commented
This is just crazy how even the filter between dates without any keywords is not working.
Same problem. I cannot access my emails to get things done! Put the emails in pages, so that the inbox can load correctly!
If in doubt, learn from gmail.
Akhilesh Shukla commented
There should be a "Goto" option which helps me to go to mails from a particular date
What ever new updates you have done are terrible. I now get each of my emails 2 times and the new emails are usually somewhere on the bottom of the list. Don't know why but I am not a computer geek and I am going to ditch Outlook and try something a little more user friendly like Gmail or something.