Currently, with personalized email (which is a great feature!), you can only add one email address from the premium interface.
This is pretty restrictive because people buying custom domains often have a few (firstname@mydomain, firstname.lastname@mydomain, ...)
Aliases defined with the custom domains works (outlook.com will deliver the mail to the proper mailbox) but you cannot add those after you enabled the custom domain. Email validation will fail, since the address is not configured yet (egg-chicken problem)
On top of that, when sending mail from such aliases, they will appear as being sent on behalf of the primary email adresse
My proposal would be the following:
- Let users add aliases with custom domain as if they were using outlook.com ones (only check that the address it not used on another account already)
- Like for outlook aliases, remove the on-behalf. It is not needed since the domain is properly configured (SPF, MX, ...)
You could limit those aliases to something like 5, or just rely on the general alias limit to avoid abuses
I have same issues as many users here. Anyone got solve this issue with Microsoft ??
Martijn Daas commented
Totally agree on this, mail sent on behalf of my personalized address tends to end up in other peoples Junk folder too.
The option to add a custom email domain is missing from the premium feature section in my Office 365 Home outlook.com account.
Moreover, I have two custom domains for two different spellings of my family name. In will be nice to have it both linked to the same mailbox (and I know O365 can do it).
Samuel Turner commented
Option to remove "Sent on behalf". I would like to use my own custom e-mail domain and not have to pay Godaddy fees.
When setting a custom domain email address as the Primary Alias, it creates a new outlook_XXXXXXXXXXXXXX@outlook.com in the "Set default From address". When sending out an email from the custom domain address (set as the Primary Alias and set as the default from address), the email receives as <outlook_XXXXXXXXXXXXXX@outlook.com> on behalf of "email@example.com". Shouldn't it be "SEND AS" instead of "ON BEHALF OF" if the email address is set as the Primary Alias and default From address?
On another note, when I switch the primary alias back to the outlook email, then the strange outlook_XXXXXXXXXXXX@outlook.com address disappears list of address in the "Set default From address" setting.
Switching again back to custom domain email address as the Primary Alias trigger the same problem of again.
First off your help is a joke. and didnt help me at all. how do i configure custom domains.