Can no longer drag & drop emails to folders
Can no longer drag and drop emails to folders. It only works if that email is not the current one open. So if I have only one email left in my inbox (I like to keep my inbox empty) I can't drag and drop that last remaining email because that one is "open" I have to click on the little circle to the left of the email, then from the drop down folder menu click on the folder I want it to go to. This is more time consuming .This is using google chrome and IE and from other computers as well, both PC and Mac.
Jennifer
shared this idea
We’ve fixed and shipped this bug fix. Drag/drop should now work in all browsers.
140 comments
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Paige Impink
commented
Can no longer drag and drop emails into folders. Made NO change. Worked last night, didn't work this morning. Outlook 2016. Got a Yellow banner message about 365 but x'd it out. Please help. This is a critical function.
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Nanci
commented
I am trying to move folders from one file to another, i.e., I have an Open Client folder with client folders in it and a Closed Client folder with closed cases in and I just want to move the closed case into the closed file. It now bounces right back to the Open Client folder. It never used to. I used to be able to move folders everywhere. What happened?
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Anonymous
commented
Yeah this isn't fixed. Maybe it was but it broke right away. I tried Chrome, Firefox, Edge, & IE, none worked.
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Anonymous
commented
still won't work for me
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Anonymous
commented
Here is the fix!
open Task Manager, kill the Explorer process tree, ctrl-alt-delete, re-open Task Manager, run new task, explorer.exe, then relaunch Outlook and test -
Con Coutinho
commented
I can't drag an email into a folder or sub-folder after doing a search in the searchbox of outlook, for certain topics eg. all emails to do with headings of "freezer frost".
I can, however drag emails into folders if I drag without doing a search.
This is time consuming as I have to go through all my emails and pick the ones I wish to drag into a folder.
I am on windows 10 -
Con Coutinho
commented
I can't drag an email into a folder or sub-folder after doing a search in the searchbox of outlook, for certain topics eg. all emails to do with headings of "freezer frost".
I can, however drag emails into folders if I drag without doing a search.
This is time consuming as I have to go through all my emails and pick the ones I wish to drag into a folder -
Marcia McKinnon
commented
I cant drag and drop in the Android version of Outlook does this have a fix, I have applied the most recent update.
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Zikha
commented
Kindly fix it soonest as this is really time consuming and accumulate my mails.
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\
commented
Starting this weekend I could no longer drag and drop my gmails into their folders. How can I correct this?
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Anonymous
commented
I am having this problem too! It definitely isn't fixed.
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Amy
commented
Hi, you say you've fixed the issue, but it has just happened on my work pc today. I too like an empty inbox! Please advise.
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Anonymous
commented
I am using Chrome and this issue is maddening.
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Jenny Moreau
commented
Sometimes I can drop and drag an email to a folder. for a few times, but then something happens and the next time I try to drag....gmail bounces to the top of my folders, where it says Inbox, instead of the folders section staying where it was (I have a lot of folders) and allowing me to drag straight over to the folder I wanted. Something is causing the folders section on the left to move when I drag, and it didn't used to do this. I end up having to close Google and resign in. This is a BIG issue. Why have gmail if we can't manage our email efficiently?
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Yvonne Walsh
commented
This doesn't work for me.....
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Anonymous
commented
Gmail in Outlook won't allow me to move folders of email; rather it does it then automatically reverses the change. Help please
Outlook 2016
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Anonymous
commented
You haven't fixed this problem. Drag and drop does not work and I cannot choose to move to another folder by selecting move from the drop down menu. How can I keep my inbox organised?
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Karrie
commented
This just happened to me. Why can't I drag and drop anymore?
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Cristie
commented
This is not completed. I can't drag and drop any emails in any folders... How do we get this reopened?
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Rob Haight
commented
This just happened to me too! Why cant I drag and drop to subfolders?
