rules that work on spam folder
I am making tonnes of rules to try to cut down on the amount of spam I am getting. I have dozens of rules, saying for certain words to be deleted, but they are still ending up in my Junk Email. The same words being used over and over in the rules, but they are still going through. So your rules are not working what so ever.
I was told that the rules do NOT apply to emails that are you already direct to the spam folder, that your "spam" rules bypass any rules we make ourselves. That's rather annoying. Especially since your rules really don't stop these at all. I'm getting the exact same spam every day for weeks now.

46 comments
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Claudius Ellsel commented
Related / duplicate: https://outlook.uservoice.com/forums/601444-the-new-outlook-com/suggestions/38456857-rules-for-junk
Plsease moderate!
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Helder Kong commented
Rules not working for Junk Folder! I did so many times rules to move for my folders for certain email referring to the contain of the sender email and it keeps not moving!!! And the contain of the sender emails are the same.
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Evren Erce commented
your spam detection doesn't work well, some of the important bank emails go to junk folder, some of the real obvious jung go to inbox folder, i should be able to whitelist at least, bank domain and emails from that
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B N commented
Let me set rules on all incoming mail, including spam mail. Will request this every day I see good email in my spam folder...
...because this is a security risk where I have to wade through obviously @#$% emails to find legit ones.
Stop being part of the problem, idiots.
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Bill G commented
I am experiencing the same problem. I moved from Gmail and thought that Hotmail would be better but I'm so disgusted with the good emails going to Spam, even after I have created rules to move them. I keep getting the same emails to Spam as before I had the rule. There is also a default option that says "Stop processing more rules" which by default should be off as I understand it. MS, your email client leaves a whole bunch to be desired.
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Anonymous commented
Let us designate in Junk Mail that a sender and/or subject is phishing and needs to be blocked. Right now, our junk mail folders are being inundated with this spam and there is no way to stop it. Why don't the rules work on this stuff? You give us the option, but it is just going through the motions as it is a waste of time now. No rules are created, even though we are given the option.
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Andrew Stanton commented
why do I have to move something out of the Junk or Spam folders and into the Inbox just to create a sweep rule to delete it?
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Søren Tygesen commented
It worked just fine until 4-5 years ago when they changed the system. I had rules cleaning my junk folder, so when a misplaced legit mail ended up in the junk folder it was easy to see.
I don't understand why we can't have rules to delete obvious spam, so we never see it. -
ivan commented
Are you making money off the junk mail? Is that why you make it difficult to run rules?
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hussein hezarkhani commented
MS must have the technology to block spam emails. For some reasons they don't want to do that. Is it possible that spam companies pay MS not to stop spams. It should be easy for MS to set up rules to delete email coming from certain domains (E.G. .DE or .xx in general). I set up a rule to delete emails from .DE domain but it DOES NOT work.
MS MUST DECIDE IF THEY WANT TO STAY IN EMAIL BUSINESS BY STOPING SPAMs or we go thru the pain of moving to a safer email system such as GMAIL. I almost don't get any spam in my GMAIL account.
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Izaak h commented
This is ridiculous. Some legitimate messages make it into the spam folder, so I'm forced to check the spam folder. I don't want "*****" and "Viagra" messages. Come on Outlook, do your job.
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pepch commented
Why not an option to "block" in "rules"
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Anonymous commented
Why don't rules work on junk folder? it used to be so easy to block emails by address or content, so that they would be deleted (not sent to junk) before outlook took over Hotmail. Now it seems impossible.
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Anonymous commented
I know I am doing them correctly but half the time the rules do not work. Seems very random whether they work or not. I am trying to block certain patterns of junk addresses such as .email, return, etc to cut down on the overwhelming amt of junkmail.
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Jason Meyer commented
This version of Outlook is the worst. No matter how many times I mark an email as not junk, or send someone to the blocked email, or approved email sender lists my mail ends up all over the place. I will have mail come in from the exact same sender and half will go to junk and the other half will go to my inbox, how does that even happen. To make matters worse I have created many rules to move my mail where I need it to go, and half the time the rules fire off correctly and half the time they don't. Again I have senders that I have approved and created rules for that are going to junk. What is wrong with all of this. You are Microsoft, you should be more sophisticated than this **** you have given us. Please fix your buggy email system!!!
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Anonymous commented
same, inundated with spam, rules, block, etc. not effective
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Brian Boulden commented
Remove the rules and block address buttons since they don't work anyway
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Pete commented
This problem has gone on for so long now that it is time to move on from Outlook. Even disabling spam filter as a workaround does not work properly.
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Anonymous commented
I have the same problem with rules, they don't make any difference, spam emails keep coming in.
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Joe commented
Legitimate emails are always ending up in my spam folder. With the amount of actual spam I receive on top of that, the legitimate emails get lost and deleted quite often. The fact that we are in an age where AI is becoming more prevalent makes this even worse. You're telling me that your "Smart filter" can't distinguish the obvious phishing attempt over emails that actually contain real info?
If your smart filter can't do the job, let me do its job. Emails should go through rules first and then your "Smart filter". With this I can actually stop 90% of the actual junk mail that I get