Add an option for how long to keep junk mail
It would be nice to have an option in Settings that would allow users to choose how long Junk Mail items stay in the JM folder before they get deleted.
Anonymous
shared this idea
77 comments
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Rick S.
commented
I cannot believe what a mess Junk Mail is in OWA. I suddenly have a problem where nothing at all shows up in Junk. I used to get on average 10-15 a day. Now zero. No joke - I just this week lost out an apartment I was trying to rent because the email evaporated. Agent even showed me a screenshot of the email she sent.
5 separate avenues looking for support and no help at all. I even pay for O365 Home.
Started using an old Hotmail account with a ****** address that I have had for 15 years. Now literally EVERYTHING goes into Spam. Even emails from technet & people I know at microsoft.com.
I worked at msft for 10 years and this is worse than Vista ever was. -
itoldusoandso
commented
Just allow turn off JUNK filter altogether because the filter is NOT ABLE to learn new rules and even after marking email as not junk it still goes to junk. This junk filter is total JUNK. It it just doesn't work and important emails goes to junk all the time. Or make the time 60 days or whatever longer.
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Karl
commented
My junk mail has a notice on top to say that emails will be deleted in 10 days but it does not happen. I get so much junk that i wish that i could delete it sooner. Or if I had a setting to limit 30 junk mail and as I get another junk mail, the first one drops off into the deleted folder.
Thank you -
Eike Breustedt
commented
Please let the user decide if mails in the "deleted items" and "junk mail" folders will be deleted automatically and after wich period of time. You changed the settings from 30 to 10 days in "junk mail" and from no period to 30 days in "deleted items" I would like to decide that for myself. Now some mails are lost forever. You gave no notice about that change whatsoever. Sometimes I have no time to check my "junk mail" in a short period or I need a already deleted mail back.
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arthurjkuhlmann
commented
Don't delete my junk/spam email automatically.
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Tom UBC
commented
don't auto delete junk mail. sometimes they are important.
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Chakradhar Bandla
commented
Option to customise the number of days to retain mail in deleted and junk folders. Currently is 10 & 30 days. It's good if user can customise this.
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John
commented
Is anyone at Outlook listening? Deleting my junk mail within ten days whether I've had a chance to check it or not is such an obvious flaw that you have to wonder who came up with the idea. Please allow us to either change the ten days limit or to disable the option completely.
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Anonymous
commented
10 days is ridiculous!
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BoLognes
commented
Dear moderator, please replace the phrase "it would be nice to..." by "ït is absolutely necessary to...". Now it seams as if this request is just a nice to have, which it isn't, Deleting mails which are incorrectly placed into the junk folder after only 10 days is really unacceptable. Many people have suffered from data loss (without even knowing) because of this policy.
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Bob Marley
commented
Outlook's spam filters suck and they delete legitimate emails often. I nearly lost some very important pieces of mail known to come from legitimate retailers delivering electronic goods. Your spam filters are hard to fix, I understand that. Your 10 days limit for junk mail is ridiculous when your spam filters do not work. I had to set my phone to offline to find my long expired legitimate "junk" mail and back them up.
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NA
commented
I want the option to completely disable the broken junk feature. I have been adding safe senders to the list and they keep getting ignored by the system. This only happens on my outlook account. My hotmail account seems to deal with this better.
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Paul Haley
commented
Just allow us to disable junk filtering completely, the MS junk filter is terrible anyway it just assumes everything is junk until you flag it as a safe sender - even MS support emails!
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Will
commented
10 days is ridiculous!!!! Who came up with this? Fix it now or I will cancel my 365 subscription
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BoLognes
commented
Please please please do not delete suspected spam mail until the user has checked the folder himself and has been able to see and recover the mail before deletion. Do not automatically delete mail after 10 days unless the user has opted in for this evil feature.
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falafel303
commented
Automatically deleting Junk Mail after 10 days is ridiculously wrong! Many people are going to lose important emails that way!
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Anonymous
commented
Allow me to set Junk Mail delete time. I CANNOT USE OUTLOOK FOR ANY WORK, HEALTH, OR BANKING ACCOUNT EMAILS BECAUSE THEY MAY BE DELETED WHEN I CANNOT READ MY EMAIL FOR 2 WEEKS WHEN ON REMOTE VACATIONS. FIX THIS!!!!!
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annoyed@outlook.com
commented
I have lost important emails because outlook filtered them as junk and deleted in 10 days. if we had an option I would have extended the retenstion period and ruled them as not spam.
Can we have that option please ?
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[Deleted User]
commented
I have lost important emails because outlook filtered them as junk and deleted in 10 days. if we had an option I would have extended the retenstion period and ruled them as not spam.
Can we have that option please ?
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Anonymous
commented
Important emails are identified as spam. That sometimes becomes in trouble.
I want to be able to freely set the deadline until messages are deleted from the junk mailbox, or to set all messages so that they cannot be put in the junk mailbox except for messages from the email address set as junk mail.
