Add an option for how long to keep junk mail
It would be nice to have an option in Settings that would allow users to choose how long Junk Mail items stay in the JM folder before they get deleted.
Anonymous
shared this idea
66 comments
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NA
commented
I want the option to completely disable the broken junk feature. I have been adding safe senders to the list and they keep getting ignored by the system. This only happens on my outlook account. My hotmail account seems to deal with this better.
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Paul Haley
commented
Just allow us to disable junk filtering completely, the MS junk filter is terrible anyway it just assumes everything is junk until you flag it as a safe sender - even MS support emails!
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Will
commented
10 days is ridiculous!!!! Who came up with this? Fix it now or I will cancel my 365 subscription
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BoLognes
commented
Please please please do not delete suspected spam mail until the user has checked the folder himself and has been able to see and recover the mail before deletion. Do not automatically delete mail after 10 days unless the user has opted in for this evil feature.
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falafel303
commented
Automatically deleting Junk Mail after 10 days is ridiculously wrong! Many people are going to lose important emails that way!
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Anonymous
commented
Allow me to set Junk Mail delete time. I CANNOT USE OUTLOOK FOR ANY WORK, HEALTH, OR BANKING ACCOUNT EMAILS BECAUSE THEY MAY BE DELETED WHEN I CANNOT READ MY EMAIL FOR 2 WEEKS WHEN ON REMOTE VACATIONS. FIX THIS!!!!!
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annoyed@outlook.com
commented
I have lost important emails because outlook filtered them as junk and deleted in 10 days. if we had an option I would have extended the retenstion period and ruled them as not spam.
Can we have that option please ?
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[Deleted User]
commented
I have lost important emails because outlook filtered them as junk and deleted in 10 days. if we had an option I would have extended the retenstion period and ruled them as not spam.
Can we have that option please ?
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Anonymous
commented
Important emails are identified as spam. That sometimes becomes in trouble.
I want to be able to freely set the deadline until messages are deleted from the junk mailbox, or to set all messages so that they cannot be put in the junk mailbox except for messages from the email address set as junk mail. -
Anonymous
commented
Stop deleting my emails to 'JUNK' without my permission. Who's account is this? Yours or mine?
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M. Merten
commented
Add an option for how long to keep junk mail
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Riley
commented
Hello: Outlook
Thank you for the great services to date and always wanting to better the overall program.
My Idea is as follows:
The option turn off the automatic delete of the junk mail after 10 days.
Sometimes I do not even check my email every 10 days.
Therefore I could miss something that is not junk mail.
The other reason is all the phising emails we get now a days, it is so cumbersome and draining. I always like to forward them on to the corresponding company that is being falsified.
I would love if outlook had an email address to forward all suspected phishing scam emails on to for all phising emails. Then outlook would have their own team and auto processing emails software. To forward on to all the other actual companies so as they can take action against these greasy scammers. -
KEFREEMAN35@msn.com
commented
I have 508 emails in my junk. It says "items in my Junk email will be deleted after 10 days" So why does mine have them going back 19 days
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Maria Tran
commented
Says "items in Junk Email will be deleted after 10 days" but there are still emails from a month ago
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lcmarsala@msn.com
commented
Why are junk emails not being automatically deleted after "x" amount of days like they are supposed to be? I'm told it will be "considered" for the next update! Seriously? That shouldn't be an update, it should be a repair!
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Jean Goodwin
commented
10 days is far too few given that Outlook has an absolutely atrocious amount of false-positive junkings. In the last month it has marked emails from my boss - who I have had extensive conversations with regarding casual employment which is my only source of income -, the Australian Electoral Commission's official e-mail when I updated my electoral role details (Seriously! It ends in .gov.au!), Centrelink - which is the welfare service in australia and ALSO a .gov.au domain address - and almost lost the notification that I had to go in and check on my low-income healthcare card status else it would be rejected! Same with email from my doctor giving a notification that I have an appointment. It's frankly ridiculous how many false positives I get, and the amount of true spam i see in my junk folder is maybe three to five emails a month tops besides the addresses i've already blacklisted.
please make this adjustable or at least extend it to the standard 30 days as there is no reasonable cause to have such a low retention time. Your spam filter system is nowhere near perfect and no matter how much I train it to not mark things as spam it keeps on doing it, and because the junk folder doesn't bold itself when a new email enters it like other folders, I often forget to check it for weeks! God only knows how many important emails have been lost due to this.
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Anonymous
commented
DO NOT DELETE MY EMAILS!!!!!
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Susie Sykes
commented
All emails in the junk folder are deleted automatically after 10 days. I think it should be possible to change the default to a timescale that fits the user’s needs / requirements not have a set number of days for all.
Despite adding people to safe senders lists there are still some of their emails going to "junk" and also I can't mark "new contacts" as safe in advance and some of those are automatically going to junk too.
The 10 day rule isn't much good when genuine emails are being filtered into junk and you're away on holiday for 2-3 weeks with limited access to the internet or preferring to enjoy a well-earned break away from technology. -
Angela Malone
commented
Would like the option to control how long to keep junk mail in Junk folder.
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Geert
commented
Idea: option to stop junk mail getting auto-deleted, and selecting how long junk mail is saved
Why: I get important mails marked as spam wrongfully sometimes. These are auto-deleted after 10 days. Because the junk mail box also doesn't synchronise, I regularly miss the opportunity to save these emails. This is frustrating as there is no option that allows me to ensure such mails catch my eye.
