microsoft deleted my emails older than 10 years old without my knowledge, with no warning or opportunity to download and store them locally
why did Microsoft delete email older than 10 years old with no warning? last year I was able to search ALL my very old emails for important messages and attachments. now that has ended. there was no warning from Microsoft that they were going to delete anything older than 10 years old, no opportunity to have the option to save them locally to ensure valuable data was not lost.
it is an outrage! if you search this topic you will find that it is not an isolated incident, but the 'solution' provided was to use the outlook app and use the 'recover' option but all that dies is restore recently deleted emails- and that is NOT the same as finding old emails that were not deleted by the user. Microsoft appears to have just decided one day to delete anything older than 10 years old without warning. it is sickening that we have not been given the chance to save them locally.
Rich P commented
Yes, all mine have gone too.
I contacted support and they didn't give any reasons for it and told me to raise a ticket here!
myrna österlund commented
This is so true im so angry and dissapionted!! Why the **** have they deleted all my old emails? i needed to find something important now, this is not ok to erase peoples private stuff without warning them first. We should actually report them...
Ditto - why have all my old emails and folders been deleted without warning or without at least sending them to my alternate email. I had important data saved. This is extraordinary. Needless to say I'll be deleting this account.
Further - how utterly disgusting that Outlook insists on keeping my data and IP address for the ability to post this comment. I think this might be the final push for me to switch to Apple products, after 30 years.
Old emails I was saving in my Inbox have gone. I've not deleted them. They are not in Archive. Where are they?
Roni Vollmer commented
My important mail folder is empty of all my necessary information!! Eff this version!! I'm angry
When using e-mail, of course the sending box is becoming bigger, but with the passage of time you lose control and this is taking up space of the disk of use of the account. It would be very nice if it were possible to create a rule to delete sent emails after a long time, such as 3 years.
My experience was that I ended up finding emails from 2010 occupying my space of subjects that were already solved at the time and that they became useless.
Outlook has deleted/removed my old emails, including ones with photos, lyrics, and a wedding invite - needed for next week. Thanks for that. In addition to the clumping of emails, I've had enough. Dreadful and really angry as now I don;t know where wedding is and have to bother the bride and groom a week before their wedding.