my junk folder is gone, so is my Focused and Others? Help!!!
Where are these folders? Did Microsoft change something the week of April 9th 2018??
Anonymous
shared this idea
We’re sorry people are experiencing issues here. We have gone back to the old behavior for the left-hand folder tree to always show since last year and we hope this has addressed most issues.
There are some reports in the comments about individual folders not showing up. In order for us to get to the bottom of the issue, please post as much detail as possible in your comments. What steps are you taking? Which browser/computer/operating system are you using?
Thank you for your help.
161 comments
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Anonymous
commented
My most important file has disappeared: Indie Books. Where is it? This is NOT helpful.
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Emerald Keyte
commented
For two days now I have had no access to my junk folder in the desktop web version. This is extremely frustrating!! I did not delete it, I've checked the deleted folder. Please fix this!
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pharph1
commented
Always Display Folders. Still have to toggle to display folders every time I open Outlook Mail. Previous versions always displayed folders automatically. Horrible that you have changed this and still have not fixed this and/or added a setting to always view folders. Enough BS making us jump through hoops to get you to fix this. FIX IT ALREADY!
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Anonymous
commented
Agree with above comments
Agee with above comments!!!!!!
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pharph1
commented
A recent e-mail from Outlook team stated that all features from previous edition have been put into new version. I still have to toggle to view folders. Obviously Microsoft missed this again. "Put the folder pane in view all the time" Or add an option to the settings to do so. THIS IS STILL A BIG PAIN!!!! Lets Go Microsoft! Fix your ***** up already. Microsoft continues to move backwards. If your going to make changes, make them for the better, Not Worse. Absolutely ridiculous! You screwed it up twice. Please get this right already!!!
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Anonymous
commented
I want to delete as junk mail like I use to what happened to that box
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Anonymous
commented
When opening my E-mail address I would like to see folders like inbox, sent items, junk mail appearing
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Ronald Kelly
commented
My Junk folder has just disappeared. I wouldn't mind but sometimes important emails go into it and I have to move them. What a bloody pain. Can anyone tell me where the junk folder has gone, and more importantly how to get it back?
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Margaret Singletary
commented
Why don't you leave the system alone???
It was working fine, now it's not!Where is the junk folder?
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ROBERT W. MCCARTHY
commented
junk e-mail where is it
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Anonymous
commented
can you tell me where my junk mail box has gone please
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pharph1
commented
Always Display Folders. This New Beta Version of Outlook.com mail requires you to toggle to view folders every time you go to Outlook.com mail. This is an extra step that is not necessary. It is called auto-hide that allows a larger viewing pane. There needs to be a setting to "Always Display Folders" so you don't have to toggle to view folders. A big pain! Microsoft once again is going backwards trying to improve something that does not need to be improved. "ADD SETTING TO ALWAYS VIEW FOLDERS" Big pain ********** to have to toggle to view folders. The previous version displayed folders automatically. Big mistake by Outlook Engineers. This needs to be changed!
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Anonymous
commented
Please make the lefthand navigation pane open by default again. It's helpful to see immediately how many new emails we have in our Focused and Other inboxes.
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Anonymous
commented
There is SO much WRONG with this fricking BETA (which I NEVER ASKED TO BE IN) -- where is my "junk" file ?????????
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Kathy Miles
commented
Since the recent outlook upgrade, my folders and favourites disappear when I log out, so I always have to click the side menu to make them appear again. This is so annoying! How can I make them stay there permanently on the left of the message area? Nothing in the settings or help facility to show what to do.
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David Troidl
commented
We should be able to pin the menu open, the way it's always been.
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Anonymous
commented
where is junk mail
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judy lovett
commented
I can't find the junk mail. Some things I use are in junk mail instead of the stuff on screen. I really don't like this new program. Thank you
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Anonymous
commented
I don't want the side menue to be collapsed by default. It is confusing.
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lee mcfadyen
commented
At this point the update is just a change with really no new advantages, at least for me. Now that I have removed the extraneous elements by changing the settings it is somewhat better but am not impressed. Why should Ineed to click every time to get my list of folders?
