my junk folder is gone, so is my Focused and Others? Help!!!
Where are these folders? Did Microsoft change something the week of April 9th 2018??
Anonymous
shared this idea
We’re sorry people are experiencing issues here. We have gone back to the old behavior for the left-hand folder tree to always show since last year and we hope this has addressed most issues.
There are some reports in the comments about individual folders not showing up. In order for us to get to the bottom of the issue, please post as much detail as possible in your comments. What steps are you taking? Which browser/computer/operating system are you using?
Thank you for your help.
161 comments
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edl942
commented
Font size has become too big !!!
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teri g
commented
Actually - I signed out and signed back in and it's back.
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teri g
commented
I am missing folders too. Junk and not sure what else. Where did they go?
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Juan C
commented
Necesito recuperar mi cuenta anterior, dado que por error la cree una nueva.Muchas Gracias
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Daniel Brosky
commented
What has happened to my Junk Mail folder?? Opened my mail today and the Junk Mail folder has disappeared?!! Why has this happened? How do I recover it?
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Anonymous
commented
Junk, sent items, drafts and other listings I use frequently have disappeared from the left side margin on the screen when I am sending and reading my email. Where are they. I need them back on the screen.
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Anonymous
commented
ago back to the old way!!!!!!
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JOHNAWEBER44
commented
I see your problem. Why are we not receiving solutions????
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kari mäntysaari
commented
i have lost everything my archive.they was very important mail, and now all gone nice work .
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Isaac Cao
commented
junk folder disappeared!!!
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vclayton321
commented
All bad reviews. Think you might have to get rid of this shamble. Your welcome, no need to thank me. gmail here I come.
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Anonymous
commented
They are not listening to us they just keep saying thank you for your feedback , if they wont change things why even have feed back
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Anonymous
commented
please prefer old look than new look try to reset new look it do not show inbox and junk mail also my previous please reset it for me to show inbox and junk mail on right
Thank you
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Anonymous
commented
I agree. I can't read my emails either. Time to get a new email address with a new provider, I guess.
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Anonymous
commented
horrible and confusing
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coolchicy
commented
scroller keeps going to top
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Anonymous
commented
I can only agree with other comments. Not able to scroll down, screen refreshes itself every few seconds, eating up my memory and resources, in Firefox deleted messages are back in few second, have to use Pale Moon to delete them. Takes forever to open e-mails! Please fix it or go back to previous version!
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Anonymous
commented
Also why does it go to draft 3 seconds into writing an email. I am wasting too much time on here lately. Where is the help desk that responds to problems like deleting contacts?????
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Anonymous
commented
Thank you for saying this. It's a disastrous mess. Every time I'm looking for something from 1 person and I use the search, it will let me check one email and then reverts back to the inbox. The color coding initials iin the reading pane are distracting and it takes forever to locate a particular e-mail. The Cloud is a damned nightmare, and now there is no way to delete contacts. When things are good, just leave them be. This is just a headache, and I know it's free, but if I paid for it I'd really be angry and you would definitely lose my business. On top of all this, I'm being inundated with **** and girls trying to get with me. I'm a girl and don't appreciate it.
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bev
commented
Can't scroll emails. It keep jumping back to the top of the page. I want the older version back. This newer version is so bad it amounts to FRAUD. I see a lot of complaints. So why no fix or choice for older version?
