my junk folder is gone, so is my Focused and Others? Help!!!
Where are these folders? Did Microsoft change something the week of April 9th 2018??
Anonymous
shared this idea
We’re sorry people are experiencing issues here. We have gone back to the old behavior for the left-hand folder tree to always show since last year and we hope this has addressed most issues.
There are some reports in the comments about individual folders not showing up. In order for us to get to the bottom of the issue, please post as much detail as possible in your comments. What steps are you taking? Which browser/computer/operating system are you using?
Thank you for your help.
98 comments
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Beth Crawford
commented
The left side of my Outlook is gone. I need to be able to access my junk folder. Thanks for any help.
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Anonymous
commented
Junk folder in Outlook web is missing
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Tim Gagnon
commented
help me please.my junk folder is not showing up. I just purchased a nursing study book and I'm have a lot of things that go to junk mail. I'm sure the down load and much more is there but i no longer have access . can you help me
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mattpattyiott
commented
Missing folders!!
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Anonymous
commented
the only folder i now have is inbox
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Terry Cormier
commented
My folders keep being emptied. I see others having the same problem but no answers!!
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Anonymous
commented
The emails I have moved to folders within my Hotmail seem to disappear after a few weeks. I want to maintain these emails and retrieve the ones that have disappeared.
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Carol B. Drumgoole
commented
can't find today's emails. All folders are empty. Please recover older emails
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langlois stephane
commented
Logged off yesterday night junk mail folder in, logged in tonight, junk mail folder dissapeared.
Find it please and bring it back -
Anonymous
commented
My junk folder has disappeared also, wtf?
I need it back as not all junk is junk.
Get it sorted asap. -
pezix
commented
WTF!!!!????YEARS of genealogical correspondence GONE...emails disappearing JUST LIKE THAT...Inbox and sent emails disappearing, folders missing MOST of saved correspondence. Had noticed issues lately, thought it was me, but checking today, it AIN"T ME...What is being done????I have HAD it, just keeps getting worse...
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Harold Hamilton
commented
I would like to get my regulsr outlook back and not have the upgraded outlook.
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manatpeace
commented
Outlook has emptied all of my folders. I'm now missing everything important to me. My reservations, business docs, everything.
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lionel verdier
commented
my junk mail folder disapeared today, just like thaté, so wtf are you doing about it is what i wanna know
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Martha Bowers
commented
Cannot cancel my subscriptions. Not getting all my email. Customer had to text me her Avon order, did not receive her email. No longer get CNN news. Found it yesterday in the "unwanted files". Cannot find it today, Since you "updated",you ruined everything.
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Betty Burrafato
commented
Cannot get my junk mail. And why does some of me emails go to junk?
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Betty Burrafato
commented
Some emails go to junk, why. As of now I cannot get my junk mail.
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vickiatkins@hotmail.com
commented
where are my saved emails
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vickiatkins@hotmail.com
commented
my saved emails are gone !!!!why in the **** can't you leave things alone!!!! hate your new format!!!!!!!
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Anonymous
commented
I want to recover junk mail deleted on July 11, 2119.
