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Focused and Other - Get Rid Of!

I want one inbox - I didn't ask for two. The other and focused options are so screwed up and annoying; I cannot even imagine why this was done. Most of the time I am getting focused emails in my other and other emails in my focused. How do your algorithms even sort or decide which is which? And why are you deciding? It is my inbox!

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Angelina shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

First off – I want to thank each and every one of your for trying the Outlook.com beta. Also for spending the time to offer and vote on all of the feedback.

I wanted to make sure that we let you all know that we did add some more controls around the Focused/Other inboxes. This includes allowing you to decide if you want it on or off.

We also fixed some bugs to make sure that it keeps your desired setting after you login/log out

To Control Focused Other Do the following:

1) Login to your account and make sure you are in the Beta
2) In the top right hand corner there is a little Gear Icon, click on it.
3) This opens the quick settings pane. From here you can disable Focused/Other, as well as other features like Conversation View, and the reading Pane.

Also, as you click on the settings in the Quick Settings you should see your screen update. This should help you ensure you are configuring your setup exactly the way you like.

Hope this helps, and thanks for all of the feedback!

David Los

325 comments

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  • rainartist@hotmail.com commented  ·   ·  Flag as inappropriate

    YUCK! Just when I thought Outlook couldn't get worse, you made it worse. It takes forever to load, it's ugly and I can't find anything. I only need ONE inbox, not a "Focused" one and "Other", just ONE with everything in one place. No wonder I stopped using this years ago, it sucks so bad. It was great when it was just plain Hotmail, now it's bloated ****.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Why do you keep changing the layout for the worse all the time? The newest layout is messy and ugly. And there really is no need for folders for priority and other e-mails. I am perfectly capable of creating my own folder system if I want to sort my e-mails..

  • [Deleted User] commented  ·   ·  Flag as inappropriate

    Agreed. This is a subjective, human decision and cannot be made using an algorithm. It also sometimes sends emails from the same source into Focused one day and Other another, causing me to miss important comms as I thought they were all coming into Focused.

  • tirecraft4347@hotmail.com commented  ·   ·  Flag as inappropriate

    I have two issues that I find very frustrating. first your focused/other setting makes it hard to find some emails. I wish it was all in one folder. is there a way to put it all in one? its all in one in my personal account . I don't know how it changed on this one.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I said this when the whole mess began. But there is STILL this ridiculous division between my incoming emails. MAKE IT STOP!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Microsoft did this a few years ago with their last major update. Then as now their instructions on how to get rid of the "Focused Inbox" leave much to be desired. On Microsoft's official page they tell you to look in the upper right corner for a "gear icon", but that is not were it is! If you look in the upper left hand corner you will find the "3 horizontal lines icon". Click on the "3 horizontal lines icon" to collapse the left hand sidebar. Your different email addresses will disappear and now you will see the "gear icon" in the lower left hand corner of the screen. If you click on the "gear icon" a sidebar will appear on the right side of the screen and there will see the "Focused Inbox" menu selection. Click on it and then you can "toggle" off the "Focused Inbox"!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Focused Inbox is stupid. Preventing my email from syncing without telling you, YET AGAIN, that I don't want to use your stupid Outlook app and its worthless focused inbox is annoying. I am going to being migrating my email usage to gMail.

  • mevelevesque commented  ·   ·  Flag as inappropriate

    I do not like that our inbox in separated into 2 tabs (Focused and Other). Would prefer o have all my incoming emails to one place.

  • Walid Hoque commented  ·   ·  Flag as inappropriate

    Why do you have 'focused' and 'other' in the inbox?
    It is the most ******** system , the layout needs top go back to original.
    I would stop using outlook altogether if i could.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have spent ages trying to find out how to turn this off and it seems that if using Outlook 2016 you can't because the button doesn't appear for everyone - this is most annoying. It states, the option may appear in future updates - why not just update everyone now.

    As others have said, it is really not needed and even more annoying is that I can't even turn it off! Where is consumers choice in all of this?

  • Gemma O' Toole commented  ·   ·  Flag as inappropriate

    ONE inbox, I do not need a computer to decide for me if a mail is important or not as the computer has no idea how I feel about the incoming mail

  • Anonymous commented  ·   ·  Flag as inappropriate

    I need to have ONE inbox folder, I keep getting spam in my "focused" folder you have NO idea which emails are "other" and which ones are "focused" I basically need to check my email twice and sift through these folders I never asked for so I dont miss important emails, which has happened since this"feature" was forced on us

  • glraymond commented  ·   ·  Flag as inappropriate

    What do "Focused" and "Other" Inboxes mean? Makes no sense to me. I suppose it is normal for Microsoft to make no sense. They are too busy conducting surveillance.

  • gaminekelly commented  ·   ·  Flag as inappropriate

    Please the "focused" and "other" is terrible! please just fix it back to one inbox, PLEASE... thank you

  • Anonymous commented  ·   ·  Flag as inappropriate

    i have this problem on android marshmallow on the outlook.com app. how do i disable this utter nonsense?

  • Andy Cameron commented  ·   ·  Flag as inappropriate

    I hate the "focused" and "other" inboxes. It's stupid and there's no sense to what gets put into focused and what gets put into other. It's awful, get rid of it.

  • yousef_atai commented  ·   ·  Flag as inappropriate

    Horrible user interface - I want to get rid of the "Other" inbox and have all my mail in "Focused" inbox

  • Toren commented  ·   ·  Flag as inappropriate

    NO JOKE, MICROSOFT. This is like new coke, except it isn't going away. Stop pretending you know more about what I need my computer to do for me than I do. Computers should be reactive, not predictive unless it has something to do with certain search algorithms. I look at "Focused" and "Other" and see no rhyme or rhythm - there are rules and I can make my own.

    I shouldn't have to follow a page of instructions and waist an hour of my day to configure it and turn it off. How about leave well enough alone unless I jump through hoops to turn it on.

    I'm talking to you Microsoft development director suits...

    P.S. Looks like about 100% of the comments are telling you to *GET RID OF IT*. Please.

    I'd just add this: Hurry.

  • Toren commented  ·   ·  Flag as inappropriate

    NO JOKE, MICROSOFT. This is like new coke, except it isn't going away. Stop pretending you know more about what I need my computer to do for me than I do. Computers should be reactive, not predictive unless it has something to do with certain search algorithms. I look at "Focused" and "Other" and see no rhyme or rhythm - there are rules and I can make my own.

    I shouldn't have to follow a page of instructions and waist an hour of my day to configure it and turn it off. How about leave well enough alone unless I jump through hoops to turn it on.

    Get a clue development director suits...

    Get rid of it. Please.

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