There's a bug in "cleanup contacts." When I clicked on "cleanup contacts", it showed me the duplicates, but I can't scroll down the page. Since I can't uncheck whatever might be below the visible screen, I don't dare click "cleanup" because I don't know what's going to happen to those contacts. Hence, the function is entirely unusable.
Under Manage I tried to get it to link duplicates, but it just takes be to a page that says something went wrong and to refresh my page. I'll have to delete the duplicates manually, I guess. Lots of fun.
When I tried to link duplicate contacts, I scrolled the list, and it said there were 396 contacts, but they disappeared, and I couldn't review them. So I was afraid to click Link unless I could review them first.
David Jackson commented
the button is missing for me. Import, export and link buttons in drop down but no clean up for me. is it there for others?
Steven Kirbach commented
cleaning up contacts fails
cleaning up contacts doesn't work, and i'm not sure why. i have so many duplicate contacts, and i have no idea how it happened. most of them are all from the same outlook account so even when they are linked it'll say something like "Skype, Outlook, Outlook". What i really want is to completely delete the duplicate accounts, so it will only show "Skype, Outlook"
Malcolm Knight commented
I attempted to use the 'clean up contacts' tool a few times, each time with it failing and asking me to try again later.
I then noticed that each of my contacts was now duplicated approximately 8 times, and because of the restriction on deleting more than 50 contacts at a time I had to delete 1000 contacts manually.
It was very tedious and a poor user experience.