Now that emails have somehow been prioritised, other emails seem to be missing or extremely hard to find. The previous list of ALL emails in order of when received seems much simpler.
First off, I would like to personally thank you all for using outlook.com and for providing all of the great feedback.
It seems that there are a couple of issues that got reported on this topic. They are that some people seem to be missing email that they saw previously, or are not seeing new emails that are coming in. And secondly, they want to view their email in one list instead of the Focused Other view.
Both of these should be a simple fix.
To disable Focused Other follow these simple steps
1) Login to your outlook.com mailbox
2) In the top right there is a Gear icon, This is settings click it.
3) This opens up the quick settings view. From here you can disabled Focused Inbox.
Once you have it disabled you will go back to the old view where everything is in a single Inbox view.
Hope this helps
what happened to my old emails
All my emails along with my outlook .co.uk has gone, all my hotmails have gone, I really need them as I am under different hospitals and need my emails in order to keep communication with all 3 hospitals along with my support net work, to aide with my illness.
who can have done this without my consent. please amend.
Frank Phinney commented
Ditto. Ditto. Somewhat luckily, I can access "new" emails when I am alerted through the "Notifications" service (in the lower right hand corner of my screen.) Once they are accessed - they cannot be found again!
PLEASE FIX THIS!!
Where are all my emails prior to 2019?? What happened??!! Help!
I have lost all existing emails from 2016 going forward to today. I need to retrieve them.
C.C. campbell commented
All emails from sender lost due to Search being removed, before a list of emails was attached to each sender under search and it was easy to locate. I never put them in a file which now I know I should have because they are nowhere to be located, the history is gone and so are the enails, some were legal and important.
I have signed in to my account as instructed but all of my past emails are no longer available to me why is this?
Where have all of my recent inbox emails gone ? I have not moved them ??? Why do you insist on changing hotmail when the new version is more confusing and not "visually friendly"...emails are too important to be played around with...very close to just switching everything over to Google, when I have been loyal to you for many years :-(
when i disabled focused inbox but my email. in my inbox did not come back HELP
Lost all my email! Where did it all go? Why can't I log on to my previous, long-standing email account? This is a very serious situation.
ALL MY EMAILS ARE GONE! HOW THIS IS POSSIBLE?!!!!!!!!!!!!! PLEASE FIX THIS PROBLEM AS SOON AS POSSIBLE! IT'S UNACCEPTABLE!!!!
Deganit Shimon commented
I cannot find my account. All contacts deleted all mail gone! This was my main active account! what can I do to at least retrieve my contacts?
Your damned new Outlook just threw away most of my inbox when I clicked on just a few items, and the undo refuses to work!!!! I LOST SOME IMPORTANT FILES BECAUSE OF THIS
!!! WHAT IN **** IS WRONG WITH YOUR CRUMMY SYSTEM??!! THIS NEW OUTLOOK IS INCREDIBLY SCREWED UP AND NOW IT HAS COST ME MANY IMPORTANT FILES!!!!
Where are all of my e-mails?
Everything is empty now.
Please help me.
Why have you messed all my emails up and lost my inbox what a load of rubbish
All my emails from before August 2018 have been deleted
I have lost all of my emails, except the marked as important ones. They aren't on the deleted file either. Where can I find them?
where are all my records. email@example.com
I logged in to my Outlook (Hotmail) account this morning and my emails have vanished. Where are they? I have tried to research CLUTTER but that is not is, as that email is empty...and it also says that I'm only using 1/10th of my email storage. How do I get these back and STOP Hotmail from deleting them in the future?
Yet another day of no show emails. Come on.