The "Top Results" items when searching aren't sorted by date, which is confusing.
It appears the Top Results items are sorted algorithmically based by relevance (?), but that ends up being counterproductive - especially when I know I want the most recent response to a set of threads with a unique keyword.
I've found myself searching multiple times and overlooking the result because it is at the bottom of the Top Results list even though it is the newest reply/thread.
You're already pulling out these as the most likely results - I don't see the benefit of sorting such a short list by relevance vs. something like date.
I find this "top results" feature worse than useless.
Why not allow the user to turn it off?
Yes!!! How do you get the most up to date result???
None Business commented
top results sucks. You are a bad company for adding it. Can you please learn to be a better company and remove this annoying and error inducing feature. It makes customers detest you.
Fane Cummings commented
I don't want to see top results, ,just the result of my search! I want to remove this feature!!!
Completely agree - its like their trying to copy the google search option, but don’t see how stupid that is to apply to someones email account. Should be a disable option
I have never seen such an annoying feature!
Yup. Hate it.
Agree. This is terrible. Please allow disabling of this feature to just sort by date which is what I ALWAYS want when I do a keyword search.
The most stupid feature that I have ever seen!
Kevin Zahm commented
Just let us disable it. Its a waste of screen space and doesn't "know" what we want anyways.
Yes please! If you want to first use a keyword to show only the emails from one sender, it would be very useful and efficient to have the option to order it by date at the very least.
Searching is not only used to find one specific email, but also to list all emails and have a sorted list to check things.
Juan Carlos commented
"I don't see the benefit of sorting such a short list by relevance vs. something like date."
I agree. I'd rather just have the search engine give me the results and I sort them according to the option I choose. How is the search engine supposed to know what I'm looking for when I type a key word? No. Don't like the it. At the very least, there should be an option for one to disable the "top results."
Yes, I agree! Let me decide what is "top or best results" and just give me the messages by date.
Andrea Garzón commented
yes I am agree, The top results is confused. please leave only one for all results
We do not want 'Best results'
How can I disable 'Best results'