The "Top Results" items when searching aren't sorted by date, which is confusing.
It appears the Top Results items are sorted algorithmically based by relevance (?), but that ends up being counterproductive - especially when I know I want the most recent response to a set of threads with a unique keyword.
I've found myself searching multiple times and overlooking the result because it is at the bottom of the Top Results list even though it is the newest reply/thread.
You're already pulling out these as the most likely results - I don't see the benefit of sorting such a short list by relevance vs. something like date.
Paul Redman commented
Agreed, a lousy feature - I think they need to learn the difference between filtering and searching.
Thanks @Rebel Pickle. It works for me
John Powell commented
Now I realize this post relates to Outlook.com... my issue (and Rebel's Rock Star solution) was related to Outlook client. I checked Outlook.com and sure enough, I agree with everyone else here - Top Results is not effective and should be "retired" or at least provide a way to turn it off. I checked all options and didn't find an obvious way to disable "Top Results".
John Powell commented
Agreed - Rebel Pickle is a rock star. In Outlook client I have been getting these weird "Received Date" two years in the future in the "Top Results" category. Tried a bunch of things like rebuilding OST, before finding this page and Rebel's solution... worked like a charm.
I can't help but add that any date in any software that can't be displayed as yyyy-mm-dd is going to lead to confusion at some point. Like or dislike ISO standards, this one makes sense in a global world.
I agree with the above and would like to add that the date column format should be changed to "1/4/20" instead of "Sun 1/4" or "Sun 10:30 pm".
It will be much easier to look at the dates sequentially that way.
thank you Rebel - you rock!!!!
Rebel Pickle commented
Solution: Go to the File tab and select Options. From the left-side menu, choose Search. Unclick the checkbox that reads "Show most relevant search results on top". Click OK.
Search results are now sorted by date, regardless of "relevance".
Can we turn off "Top Results" please?
"Top results" in Outlook email search (browser app) is AWFUL, please create ability to change this in settings.
I have just learned about this catastrophic failure on MS's part the hard way and, by the looks of it, will have to continue to waste time manually sorting all emails. What a fail.
I've seen lots of complaints about this feature already, over the space of several years, and yet this feature is still forced on users, I've not seen a single positive comment about it. it's just awkward, and another reason why I try to avoid using the web version of outlook when I can.
This is so bad, and I can't turn it off in the filter menu.
We need the ability to turn this "feature" off. Sort by date should SORT BY DATE.
Demarius Chrite commented
Not being able to filter search results in general seems like a huge oversight. It's the kind of thing that loses a lot of trust because it feels like Microsoft thinks it knows better when it steps beyond personalizing web searches and into your personal email searches, with no way provided to claw any control back.
I hope this is changed soon. This alone is reason enough to stop using the service.
I have already made mistakes with my commitments to other managers, as a result of assuming that the top most of 3 "Top Results" was the most recent.
I'm really not sure how it was decided to a) make a 'top results' in the first place, and b) sort it DIFFERENTLY from the "All Results" below it. But I find it counterintuitive and difficult to use.
Undermines my trust in search. I wish my company had opted for Gmail -- I know how Google's search works. And it really works.
Jeffrey Sumrow commented
Nuke it. Dumbest 'feature' ever.
hey, just be glad that you have results period. I'm searching for unique words that I ********* KNOW exist in various emails, and quite often, outlook.live.com just just stalls with "Searching..." ...other times it will give some oblique error message. I'm really sick of this ****. Oh yea, when I do finally get some results, maybe Balmer sprinkled some magic fairy dust on their creaky database server from on high, the results are as you guys say "in god knows what order"...
search doesn't let us sort emails by sender and/or folder
Really, really hate this sort. Clearly there ought to be the option to change the sort order to a chronological.
Mervin Strome commented
I would much prefer search results to be sorted by date, with latest date first.