E-mail from trusted sender ends up in Junk
This has been an issue in the previous revamp too. Even after adding the e-mail address of my bank to the safe senders list, I receive my bank statements in the Junk folder. I have a rule to filter messages into a separate folder. The header of the messages still says "This message is from a trusted sender".
Ankit J
shared this idea
210 comments
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eric@outlook.com
commented
Emails from my friends that are replies are being marked as junk. Thats obviously not what i want to happen. In no circumstance should a reply be junk.
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confirm2u
commented
Emails that never went into the junk folder are now consistently going into junk. And even when I mark them as not junk, they still go back into junk.
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Anonymous
commented
Junk mail too aggressive - I've had product registrations and JOB OFFERS go to my junk mail folder. Unacceptable for clear cut emails such as these to end up sorted to junk - either add rules or dial back the settings.
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cgill815@hotmail.com
commented
Too many Contacts and marked Safe Senders/Mailing Lists go to Junk. Too much Junk goes to Inbox.
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Ricardo Sousa Rodrigues
commented
Left in Junk Email but «This message is from a trusted sender.»
How can a email that we trust being on Junk email?!? -
kaylynnkathy
commented
Stop putting my good mail into the junk folder and junk mail into the Inbox. If you'd stop "reading" my mail, you'd do a better job of this. Just because I delete email from the same source doesn't meant that it's junk. It means that I'm done with it or don't care to read it. That doesn't mean that I don't want to receive other things from that same source. YOU PUT IMPORTANT MESSAGES IN THE JUNK FOLDER EVEN THOUGH I'VE ACTUALLY OPENED AND RESPONDED TO PREVIOUS EMAILS FROM THE SAME SOURCE! What is the matter with you who are designing this?
Also, I don't if anyone else on the planet doesn't want to read messages from some source that I do. It's not a popularity contest.
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Anonymous
commented
Worst spam filter ever--valid email FROM MY CONTACTS is being sent to junk folder--and inconsistently, so that one purchase confirmation will be sent to my inbox, and the very next one that is basically identical will get routed to junk. Even Yahoo has better spam filters.
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Elef Hadjiandreou
commented
3 OUT OF 5 reliable and trustful received e-mails go to junk bin!!! Outlook is not reliable!
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Anonymous
commented
safe sender misleading and not adding any email addresses. now sending emails to junk. very poor coding.
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denny1225
commented
if Outlook doesn't quit sending my emails to "junk" from gunbroker I will sign up for Gmail". This is clearly a bias, no matter how many times I mark them as "safe" new ones still go to "junk". This must stop!
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richard.piotrowski
commented
For about 2 weeks now, a large number of valid emails are ending up in Junk Folder.
I'll try marking them as safe senders, but will be back to complain some more if this doesn't work.
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Åukasz Kajstura
commented
legitimate emails suddenly landing in Junk folder. I buy something from legitimate business and generally emails are delivered, until they suddenly land in Junk, for no apparent reason. Or I subscribe to some regular emails also from legitimate business, and then one day I find them in junk. What's worse - it breaks any email rules I might have in place for them...
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senna69
commented
email from address in safe senders list went to Junk.
There's a long history of other people having this problem - when's it going to be fixed? -
Anonymous commented
I now have to check my junk folder daily for email from trusted senders, friends, and businesses that I do work with. This defeats the purpose of having a spam folder if I have to check it everyday. The spam filter doesn't work or it works too strongly. Frustrating. Thinking of alternatives. Maybe even moving to Gmail, which I don't particularly like and trust less than Microsoft.
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tobiasmatzat
commented
Neither adding the domain to 'safe senders and domains' nor to the 'safe mailing lists' work - mail still in Junk folder
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Anonymous
commented
Email from contacts is being directed to Junk Email folder, despite repeatedly selected "not junk" and double checking that sender is in my contacts.
Stuff like this is why I switched my primary to Gmail.
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Anonymous
commented
All my legitimate emails from Paypal get put into the Junk folder but have the "Trusted Sender" tag and most fake Paypal emails go into my inbox.
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Anonymous
commented
I added the domain of the sender of a message that was inappropriately flagged as junk to the safe senders list. Messages from that domain are still being flagged as junk.
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prakash.thadani
commented
most of mails are going in junk
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Strutter 1
commented
junk email bug: Legitimate emails being sent to Junk folder. Fix your ******* FUBAR junk filters and STOP (ARRET) STOP sending good emails to Junk. Tired of reporting this. Outlook is a piece of ****.
