E-mail from trusted sender ends up in Junk
This has been an issue in the previous revamp too. Even after adding the e-mail address of my bank to the safe senders list, I receive my bank statements in the Junk folder. I have a rule to filter messages into a separate folder. The header of the messages still says "This message is from a trusted sender".
Ankit J
shared this idea
275 comments
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Sina Hakami
commented
The quality of spam filter has degraded horribly in recent months. I keep finding legit emails in my junk mail, when way too many phishing emails go straight to my inbox! What's up with that?!!!
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Anonymous
commented
I cannot believe that the spam filter cannot recognise the ovbious e-mails. Why on Earth would Netflix send an email to multiple recipients?
Day after day...
Even though when I send someone an email, his / her reply goes straight to the spam. Which is obviously not, because I wrote him / her in the first place. -
Pam Wayland
commented
I
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srgoetzke
commented
Please fix it so that emails to which a person is subscribed do not go to junk mail. It’s frustrating that I’m continually having to mark something safe when it’s an email list I’ve subscribed to. Also, if I’ve said a sender is safe, it’s frustrating that it keeps going into junk.
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Anonymous
commented
Why is an email from a 'trusted sender' in my Junk email box? I could miss an important message!
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Anonymous
commented
For example just now, 7 of the 11 items in Junk are good messages. What are you people doing over there every day? This is 2020, has junk email filtering not been figured out yet?
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Russ Klanke
commented
I have what appears to be benign email. I have received email from the sender before. The sender has implemented SPF adequately. Why, then would emails start going to Junk?
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John Lam
commented
Emails in my safe senders list are going to junkmail. Please fix this. It's really annoying. I've misses opportunities because of this.
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abhisek.nag@live.com
commented
I lost an important opportunity due to this.
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Anonymous
commented
Items that normally properly went to inbox getting routed to junk folder
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Anonymous
commented
Junk email is terrible and gets worse, you take email addresses I regularly correspond with and randomly put in Junk folder. There is no reason to your process, TERRIBLE!
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J Parmar
commented
too many ligitmate emails are going to junk
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Samuel Mandolfo commented
Why does my spam folder contain email that I want to see from senders that I have had numerous contacts with?? Why does it go to spam folder??
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a.d.alban@outlook.com
commented
Please fix the junk filter, it's marking valid emails (from Cloudflare, Amazon, Google) as junk mail.
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bear_man99
commented
I consistently have emails from APPROVED senders or places I've previously specifically said are junk, ending up in my junk mail. It isn't consistent, as in the same week I'll get emails from companies going to both my inbox & junk mail.
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Anonymous
commented
This is outrages! Emails actually don´t even make it to my email account... They just dissepear... Don`t even show up in junk... just gone...
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Anonymous
commented
Invoices sent on my email goes missing.. cannot find them anywhere, not in junk, gone... they have sendt them succsefully for 10 years , messages from family ends up in junk. Email from trusted senders goes to junk 50% of the time, What on earth is going on?????
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Rich
commented
This is more than an annoyance; it can be a big time-waster. One would think that this is an easy thing to fix - it is, unless the underlying code is one huge mass of spaghetti. Please, Microsoft: I'm not asking you to fix the terribly inefficient interface, just focus on fixing this one thing.
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Anonymous
commented
I have many things sent to junk each week that are not junk. I almost missed a job interview because something was sent to junk. I often get an email from a friend sent to junk, even though mail from that same address goes to my inbox regularly. I'm thinking about changing to gmail. I shouldn't have to monitor my inbox and my junk folder so carefully. It's like having two separate email accounts at this point. Especially now that junk mail is deleted so quickly. Hotmail is a much worse product for me for the last few months since I realized that so many actual emails are being sent to junk every week.
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ranis84
commented
I have "trusted" a sender and also ticked it in as not spam but every time I get a new e-mail it keeps going right to junk mail.
