E-mail from trusted sender ends up in Junk
This has been an issue in the previous revamp too. Even after adding the e-mail address of my bank to the safe senders list, I receive my bank statements in the Junk folder. I have a rule to filter messages into a separate folder. The header of the messages still says "This message is from a trusted sender".
Ankit J
shared this idea
224 comments
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Francois Breton
commented
Good emails sent to spam box.
Event when "legetimate email" link clicked. -
Robert Reily
commented
Sender on safe sender list keeps going to junk. Mail is from me at my gmail account to me at outlook
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Anonymous
commented
Fix your ******* safe senders list so it quits sending emails I have marked as a safe sender as phishing and sticking them in the junk folder. I have repeatedly marked the alert notifications from my ******* credit card as not junk and added the address to the safe senders list and it still keeps putting them in the junk folder.
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Anonymous
commented
you guys are sending my healthcare emails to junk mail - don't you think that's ridiculous?
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Priestlybride on the bridal path
commented
A LOT of legitimate mail is being sent to the junk box and a lot of the junk mail is coming into my inbox.
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Anonymous
commented
why do i have to wright every single day that my very well marked regular mail end up in the junk area. and extremly well marked junk mail
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Angie Hollister
commented
Why does Outlook insist on putting emails from senders on my Safe Mailing List and Safe Senders/Domain List in the junk box?? This is awful, a fair amount of the emails that should go to my inbox are repeatedly marked as junk. And lots of junk mail makes it to my inbox instead of being marked as junk. It's making me consider switching to another email provider that will filter the junk better and not mark items from safe senders/mailing lists in the junk box. Sad thing is, I've had this email for over 20 years, I'd really hate to have to change...
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dansyl1
commented
Emails I send received in other people's junk mail. I send email using Outlook in MS Office Professional Plus 2010. Two people get my emails in their junk folder. I would like to know why. Their accounts are on hotmail.com. I can provide their email address, won't do it here as I don't know if this posting is public or not.
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Ann Imse
commented
Way too much important email is going into my junk folder. There's no way to adjust this. I have to check the junk folder 4 or 5 times a day. Please add back the adjustment so the filter is not so strong.
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pradeep.tummala
commented
Safe sender not working. All the important mails are going to junk.
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jm_cummings54
commented
Why are email addresses that I have marked as Not Spam being sent to the spam folder? And why, when I say it's not spam on my phone does it still send it to the spam folder?
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Ronan O'Dwyer
commented
emails marked as junk in error. The junk filters are sending important emails to junk folder and they're being overlooked as a consequence. Please examine what is wrong in the rules applied.
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yangyongzhi@hotmail.com
commented
I have another email address with gmail. My hotmail account always mark the email sent from my gmail account as junk. Even after select to mark it as "no Junk" and add the gmail address to my favorite contact list, the hotmail still puts email sent from my gmail account into junk folder. this is really stupid !
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Anonymous
commented
I have added my favorite marketing gurus to Safe Senders/Mailing Lists (seth godin), yet you keep putting it in Junk! This guy has hunreds of thousands of subscribers. Do you have a fitty with him or what? Don't put stuff in junk i marked as safe. thank you
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eric@outlook.com
commented
Emails from my friends that are replies are being marked as junk. Thats obviously not what i want to happen. In no circumstance should a reply be junk.
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confirm2u
commented
Emails that never went into the junk folder are now consistently going into junk. And even when I mark them as not junk, they still go back into junk.
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Anonymous
commented
Junk mail too aggressive - I've had product registrations and JOB OFFERS go to my junk mail folder. Unacceptable for clear cut emails such as these to end up sorted to junk - either add rules or dial back the settings.
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cgill815@hotmail.com
commented
Too many Contacts and marked Safe Senders/Mailing Lists go to Junk. Too much Junk goes to Inbox.
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Ricardo Sousa Rodrigues
commented
Left in Junk Email but «This message is from a trusted sender.»
How can a email that we trust being on Junk email?!? -
kaylynnkathy
commented
Stop putting my good mail into the junk folder and junk mail into the Inbox. If you'd stop "reading" my mail, you'd do a better job of this. Just because I delete email from the same source doesn't meant that it's junk. It means that I'm done with it or don't care to read it. That doesn't mean that I don't want to receive other things from that same source. YOU PUT IMPORTANT MESSAGES IN THE JUNK FOLDER EVEN THOUGH I'VE ACTUALLY OPENED AND RESPONDED TO PREVIOUS EMAILS FROM THE SAME SOURCE! What is the matter with you who are designing this?
Also, I don't if anyone else on the planet doesn't want to read messages from some source that I do. It's not a popularity contest.
