Rename folder does not work
Right click on a folder dropdown allows rename, but it does not work. Also, the folder name is right justified, it should be left justified
Thank you for your feedback and sorry you are experiencing this. Is it still happening?
Adriano Mendes commented
Creating, renaming and deleting is a nightmare on Outlook 365 for Mac OX.
Mail is a free Mac OSX software that works as a charm.
I found out one one of my folders is actually my Archive folder which was actually a system created folder. I accidentally renamed years ago. Now I cannot rename it or change it back to its original name. There should be an option to rename your system created folders or revert them back to their original name. Please let me know how to fix this problem.
Tried to rename a hotmail folder just now, and all of the emails in the folder disappeared. Got the emails back by changing the folder name back to the original name. Would still like to change the folder name. Is there a way to do it without losing the emails in the folder? Seems like a lot of extra work to create a new folder and move the emails. Surely there should be a better way.
KARAI RA commented
still, folder organization does't work in outlook.live.com, we can't delete nor rename newly created folder, and also it doesn't show anything when right-clicking on folder name, I'm using regular Chrome by the way. This should be basic feature that should just works.
John Mow commented
Well I renamed it twice, copied files to it, and lost the folders twice, and the original email with the attached folders, disappeared. What the??? Can't recover the original email in that Outlook or in my iphone or another program. Weird and it should not happen.
I am receiving emails to say rename a folder but outlook doesn't allow me to rename, when you right click on the folder it doesn't do anything, No option to rename
Steve Swords commented
Yes this bug still exists. Is there a solution?
I'm using Mac. Cannot add a folder or rename an existing folder. Been like this since I subscribed to 365
Trying to delete or re-name folders in my outlook account and when I right click I get nothing? Not helpful!
Recently I found out one of my folders was actually a system created folder which I accidentally renamed years ago. Now I cannot rename it or change it back to its original name. There should be an option to rename your system created folders or revert them back to their original name
I couldn't rename any folders in Favorites, so I moved it out of Favorites, renamed it, and then added it back. Problem solved (for me at least!) Good luck!
Uoc MNLA commented
Possible causes: It's been used on Mac with Safari.
My solution for that case: To close Microsoft Outlook on the Safari browser and open the Chrome browser, sign in again and perform the operations.
Yes, this is happening to me for a long time.......ready to switch to a different email if I can't manage my files. To not be able to rename a folder is crazy! Please help!
David Burton commented
I was able to rename folders, but only after selecting at least 1 item in that folder, then right click, rename.
It's so frustrating - I can't add a new folder, move folders, nor rename them!! I wonder why I'm paying for MS Office quite honestly
I had the same issue. I could not rename files on the left column.
Once I selected More, all files were in alphabetical order.
I selected a folder right clicked and was able to rename.
Hope that helps. : )
Im having the same issues, it has been going on for as long as I have had Outlook, it is intermittent. Mac w/Safari
Dante Alighieri commented
Please find a way to rename folders. Thank you.
Yes, it is still happening! The dropdown menu options do NOT work. It is impossible to organize emails without these dropdown menus working! I have a Hotmail account and use a Macbook w/Safari to log into Outlook.
I always have issues with renaming folder, or any other functions besides create a new folder with outlook using Mac. Getting really frustrated as it happened again and again. Out of unlimited times, I ONLY able to change once last year by just pointing the cursor to the folder i want to change and the drop down menu works. Otherwise, no matter you use double click or right click or option+touch pad, nothing works.