Rename folder does not work
Right click on a folder dropdown allows rename, but it does not work. Also, the folder name is right justified, it should be left justified
Byron and Sally Prinzmetal
shared this idea
Thank you for your feedback and sorry you are experiencing this. Is it still happening?
78 comments
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Mark
commented
I'm using Mac. Cannot add a folder or rename an existing folder. Been like this since I subscribed to 365
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katieg9
commented
Trying to delete or re-name folders in my outlook account and when I right click I get nothing? Not helpful!
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Cherie
commented
Recently I found out one of my folders was actually a system created folder which I accidentally renamed years ago. Now I cannot rename it or change it back to its original name. There should be an option to rename your system created folders or revert them back to their original name
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Cap'n
commented
I couldn't rename any folders in Favorites, so I moved it out of Favorites, renamed it, and then added it back. Problem solved (for me at least!) Good luck!
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Uoc MNLA
commented
Possible causes: It's been used on Mac with Safari.
My solution for that case: To close Microsoft Outlook on the Safari browser and open the Chrome browser, sign in again and perform the operations.
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Anonymous
commented
Yes, this is happening to me for a long time.......ready to switch to a different email if I can't manage my files. To not be able to rename a folder is crazy! Please help!
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David Burton
commented
I was able to rename folders, but only after selecting at least 1 item in that folder, then right click, rename.
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anon
commented
It's so frustrating - I can't add a new folder, move folders, nor rename them!! I wonder why I'm paying for MS Office quite honestly
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Anonymous
commented
Hello.
I had the same issue. I could not rename files on the left column.Once I selected More, all files were in alphabetical order.
I selected a folder right clicked and was able to rename.
Hope that helps. : )
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Anonymous
commented
Im having the same issues, it has been going on for as long as I have had Outlook, it is intermittent. Mac w/Safari
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Dante Alighieri
commented
Please find a way to rename folders. Thank you.
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Anonymous
commented
Yes, it is still happening! The dropdown menu options do NOT work. It is impossible to organize emails without these dropdown menus working! I have a Hotmail account and use a Macbook w/Safari to log into Outlook.
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Anoymous
commented
I always have issues with renaming folder, or any other functions besides create a new folder with outlook using Mac. Getting really frustrated as it happened again and again. Out of unlimited times, I ONLY able to change once last year by just pointing the cursor to the folder i want to change and the drop down menu works. Otherwise, no matter you use double click or right click or option+touch pad, nothing works.
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Anonymous
commented
I use a Mac with Safari to log into Outlook/Hotmail. I too cannot rename any of my folders. Though highlighting the folder, then clicking on control+command+touchpad reveals a menu of options (just like before), I am unable to scroll down to use any of them, one of which is "rename" [folder].
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Anonymous
commented
Unable to rename folders. I have Outlook synced to my phone, lap top and iPad, and I continuously get an error msg from Outlook, that folders in my mail box conflict and I need to rename the folder, however I don't have an option to do that through my web browser.
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Jm wilson
commented
I think this must be fixed. When I right click on a folder, I can change the name successfully.
(Unfortunately I can't actually use that folder because it is not on the shortened Move list, and All Folders does not work. ...) -
outlook_A42DC6AFC6986753@outlook.com
commented
Hi, I have multiple accounts on outlook.com and when I select the favorite for the other inboxes, it appears as capitalized INBOX.
It would be great if we can rename these folders like in Outlook so they can read "gmail inbox" "yahoo inbox" etc.
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Anonymous
commented
My Archive folder is renamed as Finance because of some reason and I cant change it back to archive.
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joanmarie24
commented
It is STILL happening on October 1, 2018. I was unable to rename and delete an empty folder PLEASE FIX THIS!!!! I am using Hotmail on Windows 10 on a Dell using Chrome
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Nicolas
commented
Please give the option to change the name of the folders of the other connected accounts. I have 2 additional accounts connected and all the folders in the inbox, sent, drafts and bins have the same name. It is difficult to differentiate them.
