I never had intrusive audio ads before the beta. Ads are fine, AUDIO is not. Blasting commercials are a huge annoyance.
Don't allow audio without permission. Ever. For anything. NO sound effects either. No springing audio from emojis and such. None.
Anonymous
shared this idea
First off thanks again for using outlook.com and reporting your feedback on ads! As Lynn mentioned before, we do not allow ads with audio. We have been making sure that this does not happen going forward.
Please let us know if you have any other problems with ads going forward.
Thanks!
57 comments
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raymond mcdonald
commented
Starting 5/13/18, when I open https://outlook.live.com/mail/inbox, a sound plays upon the page loading. There are no new messages. The other inbox and junk e-mail are empty. The Focused Inbox only has 2 read messages. HOW DO I ELIMINATE THIS SOUND. I DO NOT WANT IT. I DID NOT SELECT IT. I do not find how to turn off the sound using help or in settings.
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Domonkos Varga
commented
How can i disable the sound when i open outlook.com?
It is very annoying
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Bryan Ricketson
commented
This is obviously an old bug, Any idea when (or if) this will be fixed? I can't use Outlook.com during the day because of the intrusive audio. They only way to I can use it is to mute the audio on my laptop.
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Bryan Ricketson
commented
Obnoxious audio in advertisements. I don't mind ads, but when audio from those ads starts up and I can't even stop it, that's too much. How do i stop it? Often, the controls at the bottom of the video don 't work.
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Paka
commented
YOU NEED TO FIX THE AUTO PLAYING OF AUDIO ADS IMMEDIATELY!!!!!! THIS NEEDS TO STOP.!!!!! DO YOUR **** JOB AND FIX THIS $HIT!!!!!!!!!
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leslie_hensley
commented
The ads that play sound are very annoying. I don't mind the picture ads, but I can be in the middle of watching a video, and have to stop everything to wait until the ad on my Hotmail account has stopped. It's ridiculous.
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leslie_hensley
commented
Ads that play sound automatically.
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Chip
commented
Just noticed the video ads in my email within the past week. That's already a massive irritation. Sound though?! I had a few tabs open and found myself scrambling to find the culprit. I expect this out of some random click bait site, but not in my email. Shame.
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Patrick Perlas
commented
and for Pete's sake don't play stupid or innocent when people reach out to you! I emailed about the EASTER (chocolate) ad and got a reply from a "Richard" of outlook.com support but at the end of his lengthy reply it had a different name, -I think your reps just copy-paste their responses!
I guess I could just stop using the email altogether but god you guys sure know how to play dumb and not pay attention to your subscribers!
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Anonymous
commented
sucks that Office365 Biz subscribers cannot get Hotmail premium to avoid the annoying ads (that recently started auto-playing SOUND).
considering canceling Hotmail altogether -
jewell101
commented
You need to get that video ad auto-playing with sound under control. Seriously.
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dexter105
commented
Video Advertisements Not Muted! Out of no where advertisement videos just start playing aloud. Really disturbs the work place. How do I permanently mute them? PLEASE!!!!!
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Martin Roscoe
commented
It has just started for me too.I have just deleted browsing data in my Chrome browser would that be why? Is there any fix yet it is VERY ANNOYING?
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Anonymous
commented
Hi there. I'm not feeling the audio ads. They make checking my mail at work a nightmare... thanks guys.
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Bryan Ricketson
commented
I'm also getting the audio from the ads. I don't mind the ads, but the audio is obnoxious and distracting. There is also no way to mute the audio. Sometimes the mute button appears, but most of the time it doesn't. Please let us know when this will be corrected.
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Trevor
commented
I've just signed up to outlook.com and can't believe that I've just had everyone in the office staring, because of the noise coming from my laptop. If there's no resolution to this then I'm going elsewhere.
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Anonymous
commented
Every time I log into my outlook email an ad on the right blast me full volume. If I can't get this resolved I will close my account. Thank you are there any suggestions?
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Anonymous
commented
Adds should not be able to auto play sound. I have email open in the background all day. When a add with sound starts I don't mind it playing but sound should not be enabled by default especially while the program is in the background. If this continues, it's a deal breaker for me and the way I use this service.
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chetan shah
commented
Please do not play advert videos without asking me!
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Anonymous
commented
About to stop using Outlook live due to the fact that the ads are now auto playing audio... nothing like being on a work call and having my computer start playing music and a commercial without me knowing what's going on. I don't see a way to mute it. Clicked on the audio button but it did nothing.
