Hard to tell between read and unread messages
I liked some of the ideas being used in beta, but I hate the new layout! I found it far less readable. It was more difficult to differentiate between read and unread messages quickly. I'd love the option to change the layout to what I prefer. It was enough to make me opt out.
Hannah
shared this idea
265 comments
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K C
commented
I totally agree. It is very hard to distinguish between read and unread. A bit clunky all round.
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KL
commented
AirMail is better than Outlook on Mac
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Bryce Bhatnagar
commented
I have a hard time telling read email, from unread email. We're not all 26... its hard to read.
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GamingTZ
commented
the outlook design is so ridiculous as a email software,I can't even distinguish wether it read or not,it all looks the same!!!!
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Amanda
commented
What a ridiculous new layout - surely not being able to tell if a message is read or unread is a major flaw in the design? Everyone needs to be able to see this clearly as soon as they login.
Does anyone have any (very simple!) suggestions?
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Anonymous commented
can't easily spot read vs unread email on my computer.
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Anonymous
commented
I found this thread because I was having a hard time differentiating between read and unread emails. I found that I could make unread bold. I went to view, conditional formatting, and under font for unread messages I changed it to bold.
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TY
commented
Why is it now so heard to visually differentiate between read and unread emails. The old format bold on unread emails was way more distinct. Why go backwards and make it far less distinct? Did you test this on people?
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Justin
commented
worst outlook ever. MS Dos would be more effective. There is no difference between read and unread emails but you clearly don't want to fix that because, per comments below, that's what everyone's been saying for over two years.
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Matt Snead commented
Here is CSS that will make your users much happier. This was done on exchange 2016 (on prem): https://pastebin.com/5S2YbLcj
Preview: https://imgur.com/a/eFmYlUO
Put the CSS into \V15\ClientAccess\Owa\prem\15.1.1713.1\resources\styles\0\microsoft.owa.boot.deferred.mouse.css
It's more effective/faster rendering to put it into this file: \V15\ClientAccess\Owa\prem\15.1.1713.1\resources\styles\0\boot.owaframe.mouse.css ...but due to APPCACHE some browsers may have to delete their cache in order to get updates from that file (control+F5 doesn't work either).
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Anonymous
commented
I do like the new outlook, however, it is a bit challenging to "see" unread email. I see that there is a red dot on my tab and that the message will be in bold but I just don't think that is enough to really see where my read emails end and my new emails begin.... Maybe color coding new emails could be an option?
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Thor
commented
The difference between read and unread gets a little better if you choose "The New Outlook" toggle. Still way worse than the way it used to be, but better than it is by default.
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Anonymous
commented
this is about the Inbox overall view.
I like the dark mode, a few more options like text colour or text size would be nice as well. In normal mode I do not feel that there is enough difference between read text and unread text. it can be hard to see the difference easily.
also is it possible to change the spacing of the emails? it looks a bit too spread out (top to bottom) for my particular taste.
and you current font is too thin and wiry to be easily visible. please use a thicker font and make the bold version very bold. -
Anonymous
commented
What were you all thinking? E mails read vs unread was simple with the unread date in color red until you opened the e mail. Why put the effort into something to make it more difficult to read.? These are our smart tech people???
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Anonymous
commented
Removing initials, pictures, and color codes helps to a degree for the colorblind, but spacing the lines further apart so that the contrast between unread (bold) and read (unbolded) is diminished makes Outlook virtually unusable. I am already missing important emails because I can't distinguish between the read and unread ones easily. I can no longer trust Outlook for business and family emails. Make the original format available again, so that the 10% male population (colorblind) can see our emails again.
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brian.jenkinson@unionbay.com
commented
I agree with the readability issues. We just switched from Outlook 2007 and that was much easier to identify read vs unread messages. The issue is the subject is bold black for read messages, and bold dark purple for unread. Difficult to see at a glance because they are so similar looking, especially if you are slightly color blind. Microsoft should consider accessibility options for this.
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Tiffany
commented
I feel like its hard to differentiate between emails that have been read and the ones that have not. It would be great if it were easer to figure out. Thanks
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Anonymous
commented
How can you tell the difference between read and unread??
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Tor L
commented
Mail: The the new emails in the Inbox are not standing out. New emails must be on top of the list and in bold. Thank you.
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Anonymous
commented
New UI is awful, AWFUL!!!!!!!!!!!!!!! Its impossible to see unread vs. read emails, its just awful. Please, if this is going to stay this way let us know so we can open new accounts on a different platform...this is nearly unusable.
