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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  1. Rules are not working

    my email rule is not work

    1,027 votes
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    246 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you, everyone, for reporting this issue to us. We understand the frustration around this issue that has been ongoing for some time, and are working to track down issues.

    In order to help us pinpoint issues, please be as descriptive as possible in highlighting what your specific issue is when posting a comment.

    In the meanwhile, here are some instructions and help to attempt to mitigate issues with your Mailbox:

    - In order to create rules: 1) Right-click on a specific email and select “Create rule”. 2) Select the overflow menu in the top menu bar and click “Create rule”. 3) Click “Settings” → “Mail” → “Rules” → “Add new rules”

    - Rules run in order from top to bottom on your rules list in the rules settings page. If you have a rule created with the option “Stop processing more rules” (enabled by default), once that rule condition…

  2. my junk folder is gone, so is my Focused and Others? Help!!!

    Where are these folders? Did Microsoft change something the week of April 9th 2018??

    746 votes
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    74 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    We’re sorry people are experiencing issues here. We have gone back to the old behavior for the left-hand folder tree to always show since last year and we hope this has addressed most issues.

    There are some reports in the comments about individual folders not showing up. In order for us to get to the bottom of the issue, please post as much detail as possible in your comments. What steps are you taking? Which browser/computer/operating system are you using?

    Thank you for your help.

  3. Rename folder does not work

    Right click on a folder dropdown allows rename, but it does not work. Also, the folder name is right justified, it should be left justified

    73 votes
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    77 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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