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The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

The new Outlook.com

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  1. Infinite scroll makes it impossible to get to old emails

    Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.

    In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the…

    3,911 votes
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    223 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Send" goes to drafts

    Everything I "send" goes to drafts and doesn't get sent.

    787 votes
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    367 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, I understand that we’re having sporadic problems with sending email, specifically that they are being moved to the Drafts folder but don’t seem to be sending.

    One reason why this could happen is if your account becomes flagged for suspicious behavior. If you find yourself in this situation, please follow account verification instructions that are shown on the draft.

  3. my junk folder is gone, so is my Focused and Others? Help!!!

    Where are these folders? Did Microsoft change something the week of April 9th 2018??

    755 votes
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    84 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    We’re sorry people are experiencing issues here. We have gone back to the old behavior for the left-hand folder tree to always show since last year and we hope this has addressed most issues.

    There are some reports in the comments about individual folders not showing up. In order for us to get to the bottom of the issue, please post as much detail as possible in your comments. What steps are you taking? Which browser/computer/operating system are you using?

    Thank you for your help.

  4. Please allow us to get rid of this 'Conversation History' folder. I have no use for it and it just takes up space.

    Allow us to remove the 'Conversation History' folder. I have no use for this and never will. Please allow us to delete it.

    696 votes
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    233 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Return Receipt

    Return Receipt when e-mail is sent

    632 votes
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    124 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. email deletion

    EMail Deletion

    Why can't I delete the emails showing on the panel vs having to delete my entire Inbox?? I don't like having to click each one seperately.

    578 votes
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    280 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Deleted items re-appearing

    Getting really sixk of deleting emails only to have them reappear multiple times.

    466 votes
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    548 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting feedback on this issue. We are actively investigating what may be occurring here and plan to address this issue as quickly as possible. Whenever possible, please also include your browser and browser version so we can better isolate the problem. Thanks for your continued help!

  8. delay sending email or undo send

    Hi,

    I'm surprise that this feature is not yet in Outlook. I would like the possibility to delay sending email to a specific time.

    Thank you

    462 votes
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    325 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to give everyone a somewhat complete update on this feature request.

    The feature “Undo Send” has been available on Outlook.com for a while now. With it, you can set a small delay of up to 10 seconds when sending all your email messages.

    Additionally, we plan to make available a bigger feature that is along the lines of “Schedule Send”. At the moment, I cannot provide a time estimate for when it will show up for you. However, we’re very excited and hopeful :)

  9. Scroll Bar Disappearing

    How the **** can you subject your users to a product as bad as this?

    The scrol bar keeps disappearing. The list of emails keeps updating.

    Are you mad?

    434 votes
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    104 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Hey! I’m really sorry to hear that you all are experiencing this issue with the scroll bar. We were able to reproduce the issue on an Edge browser, but I’m wondering if you’ve experienced the same thing on other browsers too?

    Can you fill out this form letting us know which browser you’re using when you get this issue, and any other info that might be relevant? We’ll try to fix it asap.

    https://forms.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR3M5kvKXLUxLg5HHvJDXsGlUMFI3OU1EOUtURjlMN0NHVTZJUjZJSFVYQS4u

    - Colin

  10. Find all emails from a sender

    I frequently get multiple emails from a sender in one day or daily emails from a sender. In the previous version, I could hover over the first line of an email in the Inbox and a context menu would appear. Then I could select "find" and handle all emails from that sender from the results screen. I don't see how to do that in the beta.

    I'll probably have to leave the beta version because I can't do this type of "find".

    411 votes
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    116 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! This feature is planned and will come to the beta in a future update. We will reply back when it is available.

  11. Switch between accounts

    I have 2 Outlook.com accounts, 1 Office365 account, and 1 Gmail account I'd like to access through Outlook.com. Please allow me to switch easily between these accounts. I should be able to log in once, and link all of these together, and then switch between them easily. Currently I need to sign out and sign in to switch.

    373 votes
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    70 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 options for 'select all' checkbox: Select All in view vs everything

    In the old view I can select all, and have it select only the visible messages. With this new beta select all seems to select my entire inbox. I would like both options.

    296 votes
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    128 comments  ·  Tasks  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can't attach files - STILL!

    Outlook.com has become a failure. It would seem that 90% of the time I'm unable to send an email with an attachment as I get to notifications to say either "The following files couldn't be attached" or "this message can't be saved at the moment". If this is a lame attempt to have me use the cloud or go 'pro' it has failed. I will now go to Gmail. MS - you're becoming a legacy and not current and vital!!

    280 votes
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    66 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Reply using correct "from" address when hitting reply, reply all, forward etc.

    In the beta, when you reply to a message, it sends the message reply back to the recipient using the primary alias as the "from" address. The non-beta version 'remembers' which address the person sent the message to, and sets that as the "from" address in the reply. This behaviour is essential for ease of email management when multiple "from" addresses are available. Also, it should be a lot easier to always see whop you're sending an email "from" when you're replying/forwarding etc.

    I can see that there is a setting for "always show from" in the beta settings but…

    231 votes
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    45 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mark as phishing

    There is no option to mark something as phishing. You can only mark something as "unwanted" (translated from Danish). Even clicking on this is not removing the mail from the inbox folder.

    212 votes
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    210 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stop thanking us for reporting phishing scams every time we report 1. After being told that reporting phishing scams helps once, we get it.

    Stop thanking us for reporting phishing scams every time we report one. After being told that reporting phishing scams is helpful the first time, we get it. Needing to close that pop up every single time is I report a phishing scam is highly annoying.

    209 votes
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    11 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. cuts off text on right

    Cuts off right aspect of email text. Please fix to include all text in same pane without having to arrow to right.

    204 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Set email reminders on events

    Please restore email reminder functionality to calendar! I rely on this to keep track of my schedule and I'm now using Google calendar because I can't get this Outlook.com beta to send me email reminders.

    199 votes
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    122 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fwd email is confusing

    Fwd emails seems confusing. for example, if you get an email and want to fwd it to someone other than the sender, if you check sent messages it still looks like you sent it to the original person who sent the email, not the person you fwd to. Maybe make it clear if a fwd or replay happened and to which email?

    191 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. The "Top Results" items when searching aren't sorted by date, which is confusing.

    It appears the Top Results items are sorted algorithmically based by relevance (?), but that ends up being counterproductive - especially when I know I want the most recent response to a set of threads with a unique keyword.

    I've found myself searching multiple times and overlooking the result because it is at the bottom of the Top Results list even though it is the newest reply/thread.

    You're already pulling out these as the most likely results - I don't see the benefit of sorting such a short list by relevance vs. something like date.

    185 votes
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    34 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
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