OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. Why don't allow us to log out?! Please direct us on how to log out.

    Why don't allow us to log out?! Please direct us on how to log out.

    3 votes
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    11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! In order to log out, click on the profile icon in the top right corner of the window. This is a round icon with either your profile image or your initials.

    When you click this icon, a pane will expand. “Sign out” is one of the options on this pane.

    Colin

  2. I am not able to check my contact list alphabetically while sending email by clicking on new email .

    I am not able to check my contact list alphabetically while sending email by clicking on new email .

    178 votes
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    220 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    As of yesterday, the Contact Picker dialog has been returned to an alphabetical A-Z sort order. As many comments show, lots of Outlook.com users are already seeing the fixed behavior. If you do not observe this in your Outlook Web session, you will need to refresh your browser (or maybe even clear your cache).

    Again, the sort order not being alphabetical A-Z was always a bug and was never by design.

    You may be interested to know the next item on our plan for the Contact Picker: Soon, there will be a way to type letters and by so doing filter the list down to matching entries. This means you shouldn’t need to scroll over and over, in the future.

    Thanks for your continued support.

  3. Dark theme/mode for the phone app?

    Dark theme/mode for the phone app?

    29 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. SPAM!

    The amount of annoying pop ups trying to push new "features" feels very untrustworthy. Mail services should not be confused with social interactive sites.

    183 votes
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    Completed  ·  70 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. 140 votes
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    220 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Folders disappearing

    The folders list has evidently been 'enlarged' to the point that 'conversation history', personal folders like 'temp' and the 'new folder' tab all at the bottom of the folders list are now non-viewable...can you IT people not come up with a better solution to whatever it is that you're trying to do?

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Icons Not Updated

    Product Icons not updated on the app menu on outlook (square dots in the top left)

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Spammy "Manage ad cookies" notifications

    "Manage add cookies" spam. Every 2-3 days I keep getting a pop-up from Outlook which resets my ad cookie settings and forces me to re-opt-out. Selecting it once should be enough...

    5 votes
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    14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Outlook name not showing properly

    One of my friends started outlook today with his Gmail email address. When he presses on his photo on the top right in outlook web, it shows his new bizarre looking outlook address. He also cannot see his name. All what outlook shows is that outlook email address.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. Themes are not available with dark mode, also in dark mode the writing pan is still in light mode. make it dark.

    Themes are not available with dark mode, also in dark mode the writing pan is still in light mode. make it dark. Make it possible that one could add custom themes and wallpapers that are live. No transparency and no blur effects and fluent design in outlook.com

    18 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First of thanks for the great feedback! I just wanted to provide an update. As of today, you should start being able to select a variety of themes when you have dark mode enabled! This should help you get a bit more customization!

    Also rolling out soon is the ability to have compose in dark mode as well!

    hope this helps!

    David Los

  11. Dark theme with dark mode and dark writing pan

    dark theme is not available with dark mode also in dark mode the writing pan is still in light mode. make it dark as well to avoid eyes irritation and save battery life as well

    160 votes
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    16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Slow respond

    advertisement load faster than mail

    26 votes
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    26 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. pictures in signature

    I can see the inactive picture icon in the signature, but currently cannot upload any pictures to appear at the bottom of my emails in my signature! Please can you activate it asap!!!!

    8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. about my account

    I use my QQ email to register my microsoft account(outlook email). But when I use my QQ address to login, I couldn't access my outlook mail, only in my QQ mail. How to login my outlook email.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  15. Help

    I am not receiving emails from certain clients and not able to get the help I need. I am willing to upgrade outlook to paid copy but cant reach anyone.

    0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. Potential security issue: please respond.

    I got a notification that I was locked out of my account, presumably for a security concern. I checked to see if there were any irregular logins and there didn't seem to be. Likewise, I don't see that anyone sent junk/spam mail from my account. Is there anything you can do to help me be sure that the account was not hacked or misused in any way, please?

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. Need your help

    how can I send email to your microsoft account team?

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. 0 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. something goes wrong

    Dear Authorized,

    I have one more e-mail address which is ogun_jo@hotmail.com. However I can not reach this address because this website claims that this e-mail address is not exist. How can I reach this e-mail address? Please help.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. 0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

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