OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

  • Hot ideas
  • Top ideas
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  • My feedback
  1. New feedback

    This new Outlook is TERRIBLE!! I have to hunt for the emails I have flagged, every single Reply I have attempted gives a popup box that states my reply "cannot be sent at this time". Either go back to the previous version of Outlook or tell me how to go back myself. This version is full of errors, faults, and difficult to use. Please help!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. New feedback

    I am unable to get my account to connect and pull in emails with the Outlook app. I have no issues with my gmail accounts or connecting my hotmail to my Apple mail app.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  3. New feedback

    The new outlook is awful. the numbers displayed at the side of the Inbox, junk Emails and other folders dont seem to update when I have read all my email or deleted the junk. I would like to revert back to the old outlook but the beta switch button is missing so I dont seem to be able to. Not happy at all about this. very poor microsoft!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  4. New feedback

    shove a big beta to all the custumers...........mail checking is now worthless....not possible to to view or reply to a decent mail without issues

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  5. New feedback

    I have been using Outlook/Hotmail for a very long time. In that time you have made it easier to accidentally delete the entire contents of the Inbox and made it much more difficult to recover emails.

    It is the least desirable email client I use. And it progressively gets worse. The user experience is terrible.

    I do not enjoy giving such feedback for products. But in this case it is necessary.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  6. New feedback

    I've outlook beta. trouble with it. hope i explain it right. go to deleted items.then look over to where you see your deleted messages. above that you see deleted items across you see filters next line down you see recover items deleted from this folder {624 items} is what my show. I've exited out of outlook many times each time i log back on i see this number 624 items. if i delete inbox or junk mail the number goes up but doesn't reset to 0 item for recover. i have been off outlook for a day or 2 come…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. New feedback

    I made a big mistake. I need to revert back to my Hotmail account because of some inportant ongoing issues I have to resolve. I wanted an additional account not a complete replacement. HELP ME!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  8. New feedback

    this is not my o,ld Hotmail account. I don"t have my saved pictures on here!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. New feedback

    Hi there,
    Can someone help me please, Can someone please let me know Whats happend to my hotmail account,? Ive loged into my hotmail account and everything has changes, everything looks different, I need to get into my old hotmail account as ive got some stuff saved there which i cant seem to fint on this new upgrade version, Please advise,
    Kind Regards
    Dermot Maughan

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. New feedback

    Outlook email for this account is not synchronizing with other devices. Emails read on I-Pad are showing as "unread" on laptop.

    Also, since you "FORCED" beta on this account, it is much slower.... Beta is a piece of ****.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  11. New feedback

    re New Outlook email format

    In addition to the SEND button being in a totally stupid location now (can't tell you how many times I've hit the REPLY button in attempt to send)...

    Once a person clicks SEND, the message stays on screen. This leaves the user wondering whether or not it was actually send.

    One more new feature that shouts "LOUSY DESIGN!" And prompts the question: Do the programmers assigned to work on Outlook actually USE email much?? Or is this the kind of stuff that gets farmed out to geeks in other countries because it saves you money?…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  12. New feedback

    The recent changes you have made to the computer based outlook site are so deliterious and numerous they are too much to list. Is it your intention to render the site unusable and drive everyone to gmail, because that is what you're doing. I use Windows 7

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  13. New feedback

    I am fade up with your service and now thinking to switch over to another one.

    All the time on sending every message it shows ....... couldn't send the following message and that too without saving in draft. As ther is no manually option to save draft now.

    Your modification is now a headache for me it spoils all my hard labour of writing. Beside this there is too many issues i am confronting with every day.

    Thanks
    Anwar Hussain

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  14. New feedback

    I do not like this version of Outlook. I am having trouble switching from inbox to sent e mails. I would not recommend this.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  15. New feedback

    Add calendar event to specific calendar

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  16. New feedback

    The POP, IMAP, and SMTP settings are unreadable in the dark theme

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. New feedback from Outlook.com (React)

    can't search for mail with attachments - so frustrating. I hate the new setup

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you VERY much for providing all of this great feedback and for trying the new outlook.com experience.

    You mentioned that you miss being able to search for messages with attachments.

    You can still do that. If you click on the Search box up in the top of the screen, you will notice that there is an icon all the way to the right. It is a filter button. From there you can select Attachments.

    Thanks for the feedback!

    David Los

  18. New feedback from Outlook.com (React)

    I do not like the new arrangement in outlook because it's a strain on my eyes. I would like to go back to the previous view where I can switch between 'focused' and 'other'.
    That way, I will be able to have a much wider screen view

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off, thanks for providing the feedback and for using Outlook.com. I just wanted to quickly drop you a note and let you know that there might be some options you can configure to make the experience more like you want.

    When you are logged into your email, click the setting “gear” in the top right hand corner. From there, you might want to turn off the reading pane. This will ensure that you have a wide view of your messages.

    You can also enable or disable focused inbox from there.

    Hope this helps!

    David Los

  19. New feedback from Outlook.com (React)

    I don't like it at all. There are now 3 panes all the time and I find it too confusing to read my messages and especially to read my replies to messages. The text wraps around so I can not see my reply in full. HATE IT, HATE IT

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for using Outlook.com, and for providing all of this great feedback. Based on your feedback, I think we have an option that will adjust the mail view into one that you like. You can turn off the reading pane view, this will give you the old view like you had in the old outlook.com with messages only showing when you click on them.

    Follow these steps, and you will get your mail in one view

    1) Click on the Gear in the top right
    2) This opens the Quick Settings pane. From here you can either turn the reading pane off, move it to the bottom, or on the right.

    Hope this helps!

    David Los

  20. New feedback from Outlook.com (React)

    There is so much stuff on the screen that I can't read my emails! What happened? I can't even figure out how to have the email open in a new window so I can see it!!

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks for reaching out, and using outlook.com.

    I wanted to quickly get you some details that might help the transition. You can disable things like Focused/Other, conversation view, as well as the reading pane.

    1) Login to your outlook.com account
    2) In the top right there is a gear, click it.
    3) this opens the quick settings. From here you should be able to disable all of the differences!

    For opening a message in a new window, we will be adding that feature shortly!

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