OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  • My feedback
  1. Junk Folder Overflowing with Junk

    I have 66 junk e-mails, it's too much to sift through in case a legitimate e-mail was put in my junk folder. Please: if it's 100% certified junk don't even put it in the junk folder. If the system isn't sure, then yeah go ahead and put it in there. You can be pretty certain e-mails like "russian beauty" and "rock hard *****" are junk - I don't even want to read them. Please fix this system it's a glaring issue.

    14 votes
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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option to turn off Conversation view

    Please allow option to turn off conversation view.

    911 votes
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    305 comments  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for taking the time to provide such detailed feedback and sharing your opinions. Also I want to thank you for using outlook.com!

    Now I just wanted to take a moment and provide you an update around some of the conversation view settings. There has been some folks that rather not have the conversation view, and return to the older style of viewing. I am happy to say that this is now an option

    To do this do the following:

    1) Go to the Gear menu in the top of the new outlook.com experience
    2) This opens the quick settings pane.
    3) For Conversation View, you can select Off. This will put you back into the experience you are more used to.

    Finally, you can also change the sort order (newest on top, newest on bottom). This should give you the same flexibility that you had…

  3. Safelinks isn't working

    I can't click any link in any e-mail on any device.
    Service Unavailable
    HTTP Error 503. The service is unavailable.

    31 votes
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    36 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off thank you for reporting the issues you have been having with safelinks. There was a bug that did impact the safelinks for a short period of time. This has since been resolved and everything should be operating normally.

    If you are seeing anything else, please feel free to reach back out!

    Thanks

    David Los

  4. See more emails and not more advertising

    Please, don't add advertising on our page of outlook or, if it's not possible, put them on the right side of the emails and very thin, so that way we will be able to see a lot of the emails that we have received and not only one or two as now.

    52 votes
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    240 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for using outlook.com and providing the great feedback! We are constantly looking at ways of improving our ad experience. I did want to let you know that if you have an Office 365 subscription, you actually do get an Ad Free Outlook.com experience as well as more space!

    Thanks for the feedback and please keep it coming.

    David Los

  5. More options for reminder times

    Miss being able to add alerts. ie a week two days and two hours, as with the old version.

    146 votes
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    30 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  6. Keep Notes Section In Calendar Event

    When making a calendar event in the current Outlook.com there is a section to add notes. This is missing in the Beta Calendar. Notes are visible in the Beta from entries made in the current Outlook.com Calendar but you are unable to edit them. I use the notes section to remind me of details about calendar events. The loss of this option would force me to use a different Calendar app/service.

    766 votes
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    323 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  7. Low-contrast colors in Outlook.com Beta Calendar

    The color scheme used by the new Outlook.com Beta Calendar - particularly on the Month view, which this feedback is referring to - is a huge step backwards in user-friendliness and accessible design.

    I make extensive use of categories in my calendar, with each category using a different color. With the pre-beta Outlook.com Calendar, the calendar appointments on the Month view were displayed as a solid, high-contrast, rectangular block of bold color with the title in bold text inside the block. The colors and styling closely matched those used in the Outlook 2016 desktop client, which made it very easy…

    85 votes
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    26 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! The deployment for an option to switch to more saturated calendar colors in the new Outlook is now complete.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  8. Reading Pane on the Bottom

    I'd like the reading pane on the bottom of the screen.

    3,753 votes
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    425 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. I used to be able to alphabetically sort emails in folders by subject. This is no longer an option. Please add a subject sort.

    I set up over 250 recipes using the subject sort that was previously available. Now I have a folder of recipes that I have to go through one by one to find a particular recipe. Please restore our ability to select a sort by subject within folders.

    162 votes
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    98 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ads

    I do not think ads should be able to track people they way you currently allow . Roger McNamee is right big tech is getting out of hand. Better opt out options are needed
    Thanks Terry

    3 votes
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    2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – Thank you for using Outlook.com and for providing feedback. I did want to quickly let you know that there are a couple of options for our advertisments.

    1) We offer an ad free experience for our Office 365 subscribers. Not only do you get ad free, but you also get other benefits like the office apps, as well as additional storage on OneDrive.

    2) All ads that show up also have an ad choices icon. From there you are able to opt out of any targeting the ad providers use.

    Thanks

    David Los

  11. the look and feel

    The look and feel is just terrible. There is way too much going on. I would like to keep it simple just like with the current UI. If this beta doesnt change and goes to production I am definitely switching over to gmail

    994 votes
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    25 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  12. Shrinking emails!!

    the ads cause the email to shrink and makes it very hard to see the email. could you please remove the ads on the right side. Thanks

    272 votes
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    22 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for taking the time to provide us with feedback about the new Outlook.com experience! We truly value it and appreciate you picking us for your email!

    I did want to take a few seconds and let you all know that there is an option to get an ad free experience of Outlook.com. If you have an Office 365 subscription, one of the benefits is an ad free experience on Outlook.com.

    You can get an Office 365 subscription by clicking on the Get Premium button in the left hand column.

    For those that don’t want to get a subscription there are two other options that might feel better. First you can turn off the Reading pane. This will give more space when you open up a message.

    Secondly, you are able to double click on a message and open it in a pop-out window.

    Hope this helps!

    David Los

  13. Why is my junk mail folder being flooded with ****** emails all of a sudden?

    Why is my junk mail folder being flooded with ****** emails all of a sudden?

    15 votes
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    5 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  14. pictures in signature

    I can see the inactive picture icon in the signature, but currently cannot upload any pictures to appear at the bottom of my emails in my signature! Please can you activate it asap!!!!

    34 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. do a better job blocking spam

    why can't you block all the .host spam emails before they come in?

    25 votes
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    26 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  16. Update is the worst.

    Your update has made your email service completely unusable. This is the worst. I can't even figure out how to delete multiple emails on the desktop version. Disappointed as it is such a pain to have to change my email over to a new service. I have had the same email for years. But since the update I can not even be bothered.

    Sometimes simple is better. You have completely wrecked everything that was great about hotmail.

    84 votes
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    7 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.

    It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.

    413 votes
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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. Bug Report

    Bug Report: Outlook keeps sending email from Team Scheer (teamscheer@conservative.ca) to JUNK Email folder. It is NOT junk. Fix your filter settings.

    4 votes
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    14 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Calendar updates

    I don't like what's just changed in Outlook Calendar. I used to enjoy dragging and dropping events from one day to another. Is this gone? Please bring it back. It was very useful, Thanks.

    30 votes
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    22 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make Dark Mode work with other Themes

    The outlook.com dark mode is great start. Please make the Outlook.com Dark Mode even darker! Remove the blue title bar and all blue from the Dark Mode (at least give us the option). Blue light is bad for the eyes!

    It appears the black theme is disabled for dark mode. We need a total blackout mode.

    126 votes
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    100 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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