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The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. no help

    no help here
    I want to forward a photo not the email

    8 votes
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    3 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better Help Service

    Your Outlook Help Function SUCKS!
    I can't get answers to basic questions! I am going to subscribe to Gmail?

    6 votes
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    1 comment  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can't send emails

    I send emails for two days now. I can receive and compose, but when I push send, I get a message that the server won't allow it. I have used Firefox and Google. Are they blocking Outlook, or is Outlook pushing Edge?

    5 votes
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    5 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sync Email

    Syncing email too slow from other mail providers. Could you provide an option to allow customize the frequency of synchronization, for example, every 1 minute? Thanks.

    4 votes
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    4 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  5. New outlook does not function properly.

    New outlook does not function properly. cannot delete messages from inbox

    5 votes
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    3 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  6. "Email can't be sent right now try again later"

    "Email can't be sent right now try again later" can easily be solved by manually typing in the email address rather than using Outlook's contacts - even if the information in the contacts is correct. This problem has been recurrent for years. I have, in the past, seen it in feedback and in forums that are mysteriously inaccessible here.

    5 votes
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    4 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  7. Terrible performance

    Editing or creating events is extremely slow!!

    7 votes
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    2 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  8. Mouse navigation buttons

    Mouse buttons no longer seem to allow back/forward navigation through previously opened emails or folder.

    Used to be the case, that once finished with an email, you could use a mouse "back" button" to return to previous email or previous folder, but this no longer works.

    0 votes
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    2 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  9. Outlook.live.com has gotten much less responsive

    Outlook.live.com has gotten much less responsive. The site used to be quick - actions, like delete, would instantly happen. Something changed - selecting a different message, selecting a folder, deleting an item - have gotten slower, sometimes painfully so. This is in new Edge, with all Windows updates.

    4 votes
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    2 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  10. Keep It Simple, S.......

    Why do I need to have two different outlooks, one for business and the other for the rest of my mail. Then when I delete on Outlook live I need to repeat with outlook on my phone. Please fix office 365 so that I can get all my mail in one place!!!!

    1 vote
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    4 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  11. Difficulty signing out

    I have a terrible time signing out. I click on my picture about 50 times and "sign out" every time lately. A pop up interrupts. Why??

    2 votes
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    0 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  12. e-mails are not function properly

    e-mails forward and send e-mails are not working

    4 votes
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    0 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  13. Safe senders don't work

    Safe senders, doesn't work. Even though I have had several emails with this person before, now my rules want to override that and delete the email. Shouldn't it be the other way around and have safe sender override my rule? What if the sender uses a keyword that is a rule to delete, I don't get the email?

    1 vote
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    2 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  14. Calendar Issue

    Can't add Calendar entries, on Outlook Web Calendar ... simply hangs and says 'loading your events' ...

    1 vote
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    4 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unable to Print

    Why are there never any actual answers in the help section. I cannot print, I know I need the "..." button to open a print pane, but it's the print button at the top of that page that is not clickable and stops you from being able to print

    2 votes
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    2 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  16. Rules Performance

    Over time, I've accumulated a lot of rules. The loading of all rules in settings takes up to 1 minute. Approx 500-600 rules.

    2 votes
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    0 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  17. Memory issue with Outlook (Mail, Contact, Calendar)

    Mail and Contact web apps takes around 300MB of RAM when opened with Edge. And Calendar takes more than 200MB. This is far too much!

    1 vote
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    0 comments  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  18. Why doesn't this work within Internet Explorer?

    I have to use Google Chrome for Outlook to work!!!! REALLY!!!

    2 votes
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    1 comment  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  19. The reading pane scrolls up and down multiple times on every mail before

    When I move to a new mail, the view in the reading pane scrolls up and down several times (very quickly) before stopping to allow reading.

    2 votes
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    1 comment  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
  20. Email just sent, a blank page in Inbox

    Recently, why doesn't email I just sent and BCC'd me an extra copy, when I click on it to check/read again--NOT appear, except for the Subject title and a completely blank, white page? I can go to another folder to read a copy of it, but that's more trouble. What gives? Used to work perfectly before.

    3 votes
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    1 comment  ·  Performance/Speed  ·  Flag idea as inappropriate…  ·  Admin →
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