OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

  • Hot ideas
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  • My feedback
  1. can't find my files

    My files are missing
    how do I find them ?

    3 votes
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    4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. no checkbox by individual email

    How about restoring the checkbox for individual emails? That way you can move them or delete them. Selecting all of them and then deselecting sucks.

    3 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, thank you for the feedback! I just wanted to let you know that the new experience does indeed have the option to select individual messages.

    If you mouse over the message list you should see the selection bubble. If you have the senders images on (the colored bubbles) you should notice that it disappears and instead shows the selection bubble.

    Hope this helps

    David Los

  3. Mial presentation

    I certainly do not like the format of the Mail presentation. The space for the actual mail is now restricted as space is taken by the folders and the Inbox. Previously we could see the inbox fully and when a mail was selected the entire space was given to the mail. That makes easy reading. When looking at a mail we do not want to simultaneously see the other items in the inbox

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – Thank you for taking the time to offer your feedback and for using outlook.com.

    From the sounds of your description it sounds like we have a setting for the view you want. When you are logged in click on the gear in the top right hand corner. From there, you will likely want to disable the reading pane. This will then list all of the emails that are in your inbox. And then when you click on one it will load in the full screen.

    Hope this helps

    David Los

  4. quota exceeded

    It says my quota has been exceeded and won't allow me to send or receive. I've deleted what I can but can't get the issue resolved. Please help.

    3 votes
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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  5. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  6. Not liking it

    Don't like the new user interface, feel disorientating, the graphics disturb me from finding my emails.

    3 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. Outlook Beta - undesirable

    Really unimpressed with the new 'Outlook Beta'. It leaves a lot to be desired. Internet speed is more than sufficient yet it takes an age to load anything and switch between the focused/other inboxes.

    The Ad panel on the right is irritating as the inbox screen is too large so display is very awkward and squished; weirdly feels claustrophobic - how does that happen?!

    Personally not impressed with this move and would suggest you stop before it goes further. The layout is undesirable, you can't change the view to be more user friendly and suit your own needs. It's not…

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  8. change sender name

    wish to change sender name in mail

    2 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. My email shows different first and last name to the new users

    My name in the Outlook / Hotmail directory is coming with a weird name which I never set anywhere on outlook. My First and Last name doesn't appear anywhere to a new sender. And this is embarrassing. How do I reset it back to my First and Last Name ?

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. Blacklisted

    Why is my email blacklisted? See below:

    Diagnostic information for administrators:

    Generating server: BY2NAM05HT234.mail.protection.outlook.com
    membercenter@opb.org
    server-40.tower-360.messagelabs.com
    Remote Server returned '550 5.0.350 Remote server returned an error -> 553 Sorry, your email address mdlayton@msn.com has been;blacklisted. Refer to the Troubleshooting page at;http://www.symanteccloud.com/troubleshooting for more;information. (#5.7.1)'

    Michael Layton
    mdlayton@msn.com

    2 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  11. Accidentally delete suggestions

    I sometimes accidentally delete the correct suggestion when I enter the e-mail address I need. And I have no clue how to get them back

    2 votes
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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  12. "Other" inbox just a junk folder

    Get rid of "Other" inbox. Why have 2 junk boxes?

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  13. Outlook email changing language in email text.

    Outlook email - how to change language in email text?
    How do I stop my email text from automatically changing to capital letters in the middle of a sentence?
    For example: " It´s a Beautiful day today."

    I many times write emails in English, but I have Swedish as a main language.

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  14. dont like archive

    Archived.. where is my email?

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  15. Hotmail account hacked

    Hotmail account hacked. I am getting emails from "the developer who hacked your Hotmail account". How can I stop this.

    2 votes
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    9 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. how do i remove everything from your service so i can put it on a different service ?

    Want to transfer everything from your email program so i can find one that works.

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.
    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
    -The Outlook.com Team

  17. I was looking for my sent email and it gives all the emails with the same subject & recipients. so its difficult to trace the last email.

    I was looking for my sent email and it gives all the emails with the same subject & recipients. so its difficult to trace the last email.

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. For the past four days I have had no luck getting into my hotmail account. I get a message saying I should refresh or try later.

    For the past four days I have had not been able to get into my hotmail account. I get a message saying something is wrong (no kidding) and I should "refresh" or try later. This happens only on my Mac. Anyone else had this problem?

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. New user interface for email - DREADFUL

    So I have logged into my email account to find it in a horrendous layout and new font style with a high number of distractions and not to mention ads that pop up between the mail I have received. NOTHING was wrong with the old layout, while features such as focused inbox were still available. If this mess is not sorted out and reverted I will switch my primary personal email address to another service provider! Whoever thought of this needs to seriously reconsider their choices.

    2 votes
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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. UNABLE to COLLAPSE any of the THREE COLLUMNS OF BETA in order to get more space for composing my mail.

    If only I could easily locate the Button for Closing/ minimizing any of the three main layout columns of beta, I would not mind any advertisement getting in the way because I would easily locate and minimize any column to get the much needed space.

    2 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for using outlook.com. I totally understand that you would like to disable turn off some of the columns.

    This option is already there. If you would like you can do it by the following:

    1) Click on the Gear on the top right hand corner.
    2) In the pane that opens look for Reading Pane
    3) From here you can either turn it off, or select to locate it on the bottom.

    Once you select one of the option you will see that the screen is updated.

    Also, if you would like to hide the folder list, you can do that right from the main surface. Click on the three lines that is next to New Message. That will collapse the folder list.

    Hope this helps!

    David Los

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