The new Outlook.com
We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.
This is the forum where you can give us feedback about the new experiences in Outlook.com.
Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.
We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!
For more information, check out our help page.
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Cannot see our corporate Logo in Signature (emai)
When writing or replying to and email, I can no longer see our corporate logo in signature.
18 votesJust wanted to provide everyone a quick update. I am happy to say that you should now be able to go manage your signature (from settings) and add an image in the new Outlook.com experience.
Thanks for providing the feedback. We truly value it!
David Los
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What can I do to keep wanted email from being blocked
Outlook continues to filter legitimate mail into the "junk" folder along with the junk mail. This alone is not a serious problem, but Outlook regularly blocks some email from getting through that I want -- such as subscriptions to Mauldin Economics and Barnes & Noble that are in my address book. What can I do to keep wanted email from being blocked?
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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I‘ve changed my username, but why the email' username is not changed in the same time? How I change my email's username? thanks!
I‘ve changed my username, but why the email' username is not changed in the same time? How I change my email's username? thanks!
9 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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For tech support
Hi,
Please could you forward this to technical support and ask them to contact me via email or is that possible? I updated security info to make my account more secure because of my personal information and identity use. How do you protect personal information at outlook.com? Is updating security info and changing password ok or do I need to do more things to protect my account? Could you please take good care of my personal information, my identity and content at my outlook.com. Thank you. This is not a public or forum topic this is private message for Microsoft…
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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I need to prove sender never sent email
I need to proof that i never received an email and also need to prove i never deleted it, to hide the fact it was sent. This is a very urgent matter, one I feel is private but after 45 minuets on the phone this was the only option i was given
Help/advice needed
Thank you
1 voteThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Fix the subscription feature or delete it.
Fix the subscription feature or delete it.
32 votesHey, we’ve made some improvements to this feature and more are coming!
Colin
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"empty folder" option on inbox is dangerous
please disable the "empty folder" option when right clicking on inbox
21 votes“Empty folder” does have a confirmation dialog box.
Colin
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forgotten password and have a new phone number
forgotten password and Microsoft have an old mobile number and I cannot change this as I have forgotten my password.
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Problem
Dear Support Team! My friend have an outlook.hu email address but it is always logged him out. It says there are too many spam or whatever but he hasn't any spam massages and he changed the pw many times but didn't help. xxxxxx@outlook.hu
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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i want my email back
restore email
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Undesirable?
You're blocking my emails to Tommy Robinson. Please don't sell out to the marxist tech globalists... please.
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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issue with emailing self
Unable to send email to myself, why?
Error
DM3NAM05FT039.mail.protection.outlook.com rejected your message to the following email addresses:bill.cennnamo@outlook.com (bill.cennnamo@outlook.com)
A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.DM3NAM05FT039.mail.protection.outlook.com gave this error:
Requested action not taken: mailbox unavailable.0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Mail > Subscription
Hotmail/Outlook- Mail > Subscriptions > I can not delete newsletters I did not subscribe to
Under my settings>mail>subscriptions - there is a ton of newsletters/junk email/spam that I never added and can not delete. I don't know how they got there and how can i remove them.Image
No matter what I've tried to delete these it doesn't work - spammers latched themselves this way?
525 votesWe’ve finished the development work and will be rolling out a new version of the subscription manager over the next few weeks!
You may see that your subscriptions are deleted and the subscription manager is reset. We’re doing this so that we can purge all of the incorrect subscriptions from your list.
Colin
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change sender name
wish to change sender name in mail
2 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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HELP 10th time
WTF with this . My email account was temporarily suspended last week for unknown reasons. Had to open EXTRA outlook accounts to receive security codes none of which worked (last week). I went to that email address of mine yesterday and was able to log in. Enjoyed it for 24 hours. Now the same address of mine is temporarily suspended again. Quit dancing around It took a whole week to remedy that email address? This is what it turns into? Address in question xxxxxx@outlook.com Suspended for POSSIBLE suspicious activity? All i did was look at my email nothing came in…
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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"Send" goes to drafts
Everything I "send" goes to drafts and doesn't get sent.
856 votesWe think we’ve fixed this issue. Please let us know if you are still having issues!
Colin
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Signing in change
How to switch from 2 password signin back to 1
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Mails don't sync anymore
My mailboxen don't sync anymore. I have to delete 100's of mails daily on all devices over and over again. Any help on this?
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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you did not answer my original question
did not receive any help to my query.
17 votesHey all,
You can reach Outlook.com support by going to the Help pane (the ? icon in the header) and searching for solutions to your problem. If the solutions provided do not solve your problem, you can click “Yes” to “Still need help?” on the bottom. Then you’ll have the option to contact a support agent.
Colin
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It says my storage is 95% full, but doesn't say what to do about it.
This is no help at all. What am I supposed to do?? It says my storage is 95% full, but doesn't say what to do about it.
What category is THAT? What do you mean I have to select a category?? Is is Mail, General, Chat, ????0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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