OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. Full Inbox Please!

    I want to see my full inbox in chronological order, I don't want outlook to automatically try to filter it

    222 votes
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    25 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to personally thank you all for using outlook.com and for providing all of the great feedback.

    I wanted to just drop you a note about the request for being able to see the inbox in a single view, not in the focused other view. We actually do support that right now.

    To disable Focused Other follow these simple steps

    1) Login to your outlook.com mailbox
    2) In the top right there is a Gear icon, This is settings click it.
    3) This opens up the quick settings view. From here you can disabled Focused Inbox.

    Once you have it disabled you will go back to the old view where everything is in a single Inbox view.

    Hope this helps

    David Los

  2. Beta has changed the format of my outlook email, formerly hotmail. I cannot use it adequately. Please help.

    If your users are dissatisfied, it would make sense to change back because BETA is causing headaches. Dissatisfied users will jump ship.

    64 votes
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    4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  3. Hate the bubbles with initials on it. I can see their name and it causes less emails to be displayed, meaning more scrolling for me.

    Disable the initial bubbles. Or make them smaller. If you are going to use colours, let the user decide which colours to use. Black for advertising, blue for family, red for friend, etc. It would make it much easier to scroll through and find something you are looking for.

    80 votes
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    9 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. GET RID OF FOCUSED MAIL NOW!

    Get rid of the focused mail!, just sort by date cause i have to go through extra steps to find mail thats not there cause it didnt meet the criteria of focused, whatever that may be.

    332 votes
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    192 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using outlook.com, and for providing such great actionable feedback!

    I just wanted to let you all know that if you don’t like the Focused Inbox, you are able to easily disable it. When you disable it you will get all of your inbox items in a single view.

    To do this, do the following:

    1) Click on the Gear in the top right,
    2) this opens the Quick Settings Pane, from here look for Focused Inbox. Turn it off.

    Hope this helps!

  5. Don't make "focused" pre-sorting the default

    I don't like automatic sorting into focused and other. I want default to just be all my mail, that could be a feature to opt in if people want it, but not sorted like that by default.

    6 votes
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    4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for using Outlook.com, and for providing all of this great feedback. Based on your feedback, I think we have an option that will make you happy. We actually do allow you to disable focused other, if you rather not view your mail in that way.

    Follow these steps, and you will get your mail in one view

    1) Click on the Gear in the top right
    2) This opens the Quick Settings pane. From here you can turn off focused other.

    Hope this helps!

    David Los

  6. UNABLE to COLLAPSE any of the THREE COLLUMNS OF BETA in order to get more space for composing my mail.

    If only I could easily locate the Button for Closing/ minimizing any of the three main layout columns of beta, I would not mind any advertisement getting in the way because I would easily locate and minimize any column to get the much needed space.

    2 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for using outlook.com. I totally understand that you would like to disable turn off some of the columns.

    This option is already there. If you would like you can do it by the following:

    1) Click on the Gear on the top right hand corner.
    2) In the pane that opens look for Reading Pane
    3) From here you can either turn it off, or select to locate it on the bottom.

    Once you select one of the option you will see that the screen is updated.

    Also, if you would like to hide the folder list, you can do that right from the main surface. Click on the three lines that is next to New Message. That will collapse the folder list.

    Hope this helps!

    David Los

  7. bring bak my old outlook it so much friendly user. no fuss no muss just check my e-mail and its done

    Bring bak my old outlook it so much easyer to get to no fuss no muss get my idea there?

    91 votes
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    14 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for using Outlook.com, and for providing all of this great feedback. Based on your feedback, I think we have an option that will adjust the mail view into one that you like. You can turn off the reading pane view, this will give you the old view like you had in the old outlook.com with messages only showing when you click on them.

    Follow these steps, and you will get your mail in one view

    1) Click on the Gear in the top right
    2) This opens the Quick Settings pane. From here you can either turn the reading pane off, move it to the bottom, or on the right.

    Hope this helps!

    David Los

  8. It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.

    It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.

    413 votes
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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. 693 votes
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    104 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. I can't figure out how to open email in its own window to see the whole page

    I need to be able to open the email in its own window to clearly see the whole page. Is this no longer possible?

    66 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks for the feedback, and for using outlook.com! I just wanted to let you know that we now have the open in new window behavior like we had in the old experience.

    You can open items by double clicking the message in the message list.

    Or by clicking the Open in New window in the reading pane. Click the carrot (arrow head pointing down) next to the forward button.

    Hope this helps!

  11. Trouble with printing emails

    When I try to print certain emails, it will only print what was in the inbox or the entire webpage as one page. Exiting beta allowed me to print only the email directly.

    82 votes
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    129 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, Thank you all for using the new outlook.com experience and for reporting feedback!

    I just wanted to let you all know that over the last few months we have been working on improving and ensuring the print experience is working as you expect.

    All of the known bugs and issues should be resolved. Please give printing another try. And as always, please leave any feedback you may have!

  12. Display Modes for Density or Compact

    isn't it possible to have more compact view? menus are taking lots of space in screen and way too annoying.

    5,838 votes
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    1485 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    I again thank each and everyone of you for using Outlook.com and for providing all of your feedback. I wanted to let you know that as of today we have enabled Density settings. There are three modes which control how tight and how much information is shown on the screen.

    To change the density settings click on the gear in the top right (settings). In the pane that opened you should see three setting Full, Medium and Compact.

    Hope this helps address some of the concerns around white space :)

    Thanks again,

    David Los

  13. from

    Where is the FROM. I am sending a reply, but it is sending form my main email account. How do I change it so that it is FROM my alias?

    581 votes
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    63 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for using Outlook.com! To change the email address you’re sending from, do the following:

    1. Use the expansion button and open a dropdown of message actions (contains Save Draft, Insert Signature, …)
    2. Choose “Show From”
    3. Use the “From” button to change the email address you’re sending from

    We look forward to your continued feedback.

  14. double click email / Pop Out

    I want to double click my message to see the full message rather than the squashed preview, it's missing some information unless I scroll the preview pane.

    877 votes
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    425 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. Need Encryption

    The Beta version is very unclear and busy/cloudy. Now I conclude that the beta version is secure for sending mail and the version be for no longer. This was previously protected and encrypted. Beta is bad and complicated. That the encryption security is away from the previous version is really incomprehensible. This must be returned immediately. Outlook is the safest mail provider? That's also the only reason I've switched to outlook mail.
    Too bad......

    Yours sincerely,

    Customer Js

    11 votes
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    13 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. Reply, Reply All, Forward, and Send missing

    The Reply All & Forward email is missing

    250 votes
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    148 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, Thank you all for using the new outlook.com experience and for reporting feedback!

    The reply/reply-all/forward buttons are now available on the upper right corner of each email. You can also find reply/reply-all/forward in the command bar near the top of the screen when Conversation view is turned off.

  17. Full flag/date integration

    Allow flags to have a date setting, today/ tomorrow/ next week as a specific date, then combine those into a task schedule for the day. Allow QUICK assigning of time frames for each task.
    I should be able to flag an email and then create a task for it.
    1. John Doe emails me a set of drawing revisions.
    2. I flag his email and create a task to revise the drawings, estimating it will take me 3 hours, starting at 09:00
    3. Said task shows up in the Calendar as well as my daily agenda

    77 votes
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    34 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. schedule sending email

    Hi,

    I'm surprise that this feature is not yet in Outlook. I would like the possibility to delay sending email to a specific time.

    Thank you

    551 votes
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    360 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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