The new Outlook.com
We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.
This is the forum where you can give us feedback about the new experiences in Outlook.com.
Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.
We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!
For more information, check out our help page.
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664 votes
Thank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Previewing attachments
New way of previewing attachments doesn't display them properly, half the page is off the screen.
25 votesHey all, thank you for letting us know about this issue! We made some changes and we believe we’ve fixed the problem.
If it is not fixed, please help us investigate further by filling out the form below!
Colin
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Blocking e mails by domain and sender should be quick and easy-its not. Please put the 2 options together, ie block send and or domain.
Blocking domain and sender should be quick and easy-its not. Please put the 2 options together, ie block send and or domain.
24 votesYou can do this by right-clicking on an email and selecting “Block”. There is now an option to choose “Block all emails from this sender” which should help solve your issue!
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693 votes
Thank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Bulk delete of subscriptions
unsubscribing from subscriptions. It would be good to have the ability to unsubscribe from multiple subscriptions, especially when they were added through a junk email. Also, removing any subscription automatically that is linked to a junk email would be great.
32 votesHey, thanks for your feedback!
You can already do this! Open the settings page by clicking on the gear in the header. Then search “subscriptions” in the settings pane search bar. Then click on “Subscriptions”, and it will show you a list of all the senders who you have a subscription to. (Please note: Microsoft does NOT sign you up for any of these subscriptions. We are just showing you which subscriptions you’ve been added to already, usually because you gave your email to a site online).
You can then unsubscribe from any of those emails using the subscriptions manager!
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Cannot see our corporate Logo in Signature (emai)
When writing or replying to and email, I can no longer see our corporate logo in signature.
42 votesJust wanted to provide everyone a quick update. I am happy to say that you should now be able to go manage your signature (from settings) and add an image in the new Outlook.com experience.
Thanks for providing the feedback. We truly value it!
David Los
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Account Verification: I am trying to verify and the verification puzzle is stalling. I cannot send an important email.
I am trying to verify and the verification puzzle is stalling. I cannot send an important email.
5 votesWe fixed this bug… sorry for the inconvenience!
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Fix the subscription feature or delete it.
Fix the subscription feature or delete it.
32 votesHey, we’ve made some improvements to this feature and more are coming!
Colin
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GET RID OF FOCUSED MAIL NOW!
Get rid of the focused mail!, just sort by date cause i have to go through extra steps to find mail thats not there cause it didnt meet the criteria of focused, whatever that may be.
332 votesFirst off, thank you for using outlook.com, and for providing such great actionable feedback!
I just wanted to let you all know that if you don’t like the Focused Inbox, you are able to easily disable it. When you disable it you will get all of your inbox items in a single view.
To do this, do the following:
1) Click on the Gear in the top right,
2) this opens the Quick Settings Pane, from here look for Focused Inbox. Turn it off.Hope this helps!
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Rules Not Working
I have several emails that are supposed to go to specific folders, but here recently I see them either in my inbox or in my spam folder. Why aren't my rules working anymore?
17 votesThank you, everyone, for reporting this issue to us. We understand the frustration around this issue that has been ongoing for some time, and are working to track down issues.
In order to help us pinpoint issues, please be as descriptive as possible in highlighting what your specific issue is when posting a comment.
In the meanwhile, here are some instructions and help to attempt to mitigate issues with your Mailbox:
- In order to create rules: 1) Right-click on a specific email and select “Create rule”. 2) Select the overflow menu in the top menu bar and click “Create rule”. 3) Click “Settings” → “Mail” → “Rules” → “Add new rules”
- Rules run in order from top to bottom on your rules list in the rules settings page. If you have a rule created with the option “Stop processing more rules” (enabled by default), once that rule condition…
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"empty folder" option on inbox is dangerous
please disable the "empty folder" option when right clicking on inbox
21 votes“Empty folder” does have a confirmation dialog box.
Colin
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Don't Like Delete Icon 'popping up' in the Inbox, when the deleted email is reachable in the Deleted Folder.
I don't like the feature that 'pops up' (on the "Inbox") when one deletes an email. (It states: "Deleted" and "Undo".) It is very distracting and hides / covers up upcoming emails on the Inbox list. - What is the purpose to retrieve it (deleted email) from our regular 'delete folder'? WE CAN JUST GO TO OUR DELETED FOLDER. - If you were to find a way to bring up deleted emails (deleted from the delete folder) that would be a good feature. But to have an icon pop-up in the Inbox with every time we click to delete an…
10 votesThanks for your feedback! You can change this option by going to Settings.
Go to General > Notifications > Action confirmations and uncheck the box that says “Confirm that the action was successful”. Then click Save!
Colin
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No way to block unwanted email/domains
Please correct the junk email box icons to allow customers to put in block emails and save them. The save icon does not work at all.
23 votesThanks for your feedback! We’ve fixed the issues with block sender.
Colin
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No logout
Log Out does not show in drop down box - I have to exit by hitting the Outlook address block which still leaves me signed in.
5 votesYou can find the option to sign out by clicking on your persona icon (your account picture) in the top right corner. This will open a pane that has the option to Sign Out.
Colin
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show date and time of our reply to a message
Lost feature: in the Classic version, showing at the top of a received message isa notation of the date and time when we replied to that message. It used to say, "you replied 10/19/2018, 7:34 am." Once I saw that confirmation, I knew whether to delete or move that received email from my inbox.
This feature is important, as it confirms not only that I have replied and that the message was sent successfully, it allows me to easily reference that reply in follow up emails. I can easily search for and confirm the content of my reply by accessing…
130 votesThis has been reintroduced to Outlook Web. You will see the date and time of your reply if you turn off Conversations. If you have Conversations on, you will instead see your actual reply as an item in the thread.
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Safelinks isn't working
I can't click any link in any e-mail on any device.
Service Unavailable
HTTP Error 503. The service is unavailable.31 votesFirst off thank you for reporting the issues you have been having with safelinks. There was a bug that did impact the safelinks for a short period of time. This has since been resolved and everything should be operating normally.
If you are seeing anything else, please feel free to reach back out!
Thanks
David Los
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Shrinking emails!!
the ads cause the email to shrink and makes it very hard to see the email. could you please remove the ads on the right side. Thanks
272 votesThank you for taking the time to provide us with feedback about the new Outlook.com experience! We truly value it and appreciate you picking us for your email!
I did want to take a few seconds and let you all know that there is an option to get an ad free experience of Outlook.com. If you have an Office 365 subscription, one of the benefits is an ad free experience on Outlook.com.
You can get an Office 365 subscription by clicking on the Get Premium button in the left hand column.
For those that don’t want to get a subscription there are two other options that might feel better. First you can turn off the Reading pane. This will give more space when you open up a message.
Secondly, you are able to double click on a message and open it in a pop-out window.
Hope this helps!
David Los
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Update is the worst.
Your update has made your email service completely unusable. This is the worst. I can't even figure out how to delete multiple emails on the desktop version. Disappointed as it is such a pain to have to change my email over to a new service. I have had the same email for years. But since the update I can not even be bothered.
Sometimes simple is better. You have completely wrecked everything that was great about hotmail.
84 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.
It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.
413 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Bug Report
Bug Report: Outlook keeps sending email from Team Scheer (teamscheer@conservative.ca) to JUNK Email folder. It is NOT junk. Fix your filter settings.
4 votesThanks for your feedback, and sorry to hear that you’re having this issue. Our team is working on it currently.
Colin
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