The new Outlook.com
We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.
This is the forum where you can give us feedback about the new experiences in Outlook.com.
Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.
We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!
For more information, check out our help page.
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Don't Like Delete Icon 'popping up' in the Inbox, when the deleted email is reachable in the Deleted Folder.
I don't like the feature that 'pops up' (on the "Inbox") when one deletes an email. (It states: "Deleted" and "Undo".) It is very distracting and hides / covers up upcoming emails on the Inbox list. - What is the purpose to retrieve it (deleted email) from our regular 'delete folder'? WE CAN JUST GO TO OUR DELETED FOLDER. - If you were to find a way to bring up deleted emails (deleted from the delete folder) that would be a good feature. But to have an icon pop-up in the Inbox with every time we click to delete an…
10 votesThanks for your feedback! You can change this option by going to Settings.
Go to General > Notifications > Action confirmations and uncheck the box that says “Confirm that the action was successful”. Then click Save!
Colin
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No way to block unwanted email/domains
Please correct the junk email box icons to allow customers to put in block emails and save them. The save icon does not work at all.
23 votesThanks for your feedback! We’ve fixed the issues with block sender.
Colin
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"empty folder" option on inbox is dangerous
please disable the "empty folder" option when right clicking on inbox
21 votes“Empty folder” does have a confirmation dialog box.
Colin
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No logout
Log Out does not show in drop down box - I have to exit by hitting the Outlook address block which still leaves me signed in.
5 votesYou can find the option to sign out by clicking on your persona icon (your account picture) in the top right corner. This will open a pane that has the option to Sign Out.
Colin
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show date and time of our reply to a message
Lost feature: in the Classic version, showing at the top of a received message isa notation of the date and time when we replied to that message. It used to say, "you replied 10/19/2018, 7:34 am." Once I saw that confirmation, I knew whether to delete or move that received email from my inbox.
This feature is important, as it confirms not only that I have replied and that the message was sent successfully, it allows me to easily reference that reply in follow up emails. I can easily search for and confirm the content of my reply by accessing…
130 votesThis has been reintroduced to Outlook Web. You will see the date and time of your reply if you turn off Conversations. If you have Conversations on, you will instead see your actual reply as an item in the thread.
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Safelinks isn't working
I can't click any link in any e-mail on any device.
Service Unavailable
HTTP Error 503. The service is unavailable.31 votesFirst off thank you for reporting the issues you have been having with safelinks. There was a bug that did impact the safelinks for a short period of time. This has since been resolved and everything should be operating normally.
If you are seeing anything else, please feel free to reach back out!
Thanks
David Los
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Shrinking emails!!
the ads cause the email to shrink and makes it very hard to see the email. could you please remove the ads on the right side. Thanks
272 votesThank you for taking the time to provide us with feedback about the new Outlook.com experience! We truly value it and appreciate you picking us for your email!
I did want to take a few seconds and let you all know that there is an option to get an ad free experience of Outlook.com. If you have an Office 365 subscription, one of the benefits is an ad free experience on Outlook.com.
You can get an Office 365 subscription by clicking on the Get Premium button in the left hand column.
For those that don’t want to get a subscription there are two other options that might feel better. First you can turn off the Reading pane. This will give more space when you open up a message.
Secondly, you are able to double click on a message and open it in a pop-out window.
Hope this helps!
David Los
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Update is the worst.
Your update has made your email service completely unusable. This is the worst. I can't even figure out how to delete multiple emails on the desktop version. Disappointed as it is such a pain to have to change my email over to a new service. I have had the same email for years. But since the update I can not even be bothered.
Sometimes simple is better. You have completely wrecked everything that was great about hotmail.
84 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.
It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.
413 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Bug Report
Bug Report: Outlook keeps sending email from Team Scheer (teamscheer@conservative.ca) to JUNK Email folder. It is NOT junk. Fix your filter settings.
4 votesThanks for your feedback, and sorry to hear that you’re having this issue. Our team is working on it currently.
Colin
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It's a mess.
It's a mess. Someone went wild with the crayons. I'm an adult; I want my emails to be displayed in clean, clear and succinct manner. It's Email, not the next great novel. Stop trying to fix what isn't broken. The old hotmail was clean, and now I'm dealing with Focus and Other - sheer idiocy, so don't make worse than it is!
217 votesFirst off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!
Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.
To get started click on the Gear in the top right.
From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.
Once you have those off it should look much more like the older experience.
Hope this helps, and please keep the feedback coming!
David Los
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you did not answer my original question
did not receive any help to my query.
17 votesHey all,
You can reach Outlook.com support by going to the Help pane (the ? icon in the header) and searching for solutions to your problem. If the solutions provided do not solve your problem, you can click “Yes” to “Still need help?” on the bottom. Then you’ll have the option to contact a support agent.
Colin
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Cannot see our corporate Logo in Signature (emai)
When writing or replying to and email, I can no longer see our corporate logo in signature.
18 votesJust wanted to provide everyone a quick update. I am happy to say that you should now be able to go manage your signature (from settings) and add an image in the new Outlook.com experience.
Thanks for providing the feedback. We truly value it!
David Los
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Cannot Empty Other
Cannot empty Other without checking each email individually. What is going on??
5 votesIf you look to the left of the Focused/Other buttons, there is a gray circle with the check inside. If you click that button, you will select all messages in Other. Then you can use the Delete button in the triage bar (above the Focused/Other buttons) to delete all, or move all, etc.
Hope this helps!
Colin
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Can not move subfolder to a folder of the same level as inbox/drafts folder
I have one subfolder and I cant move it to the root level (same level as inbox/junk email/draft/sent items)
30 votesYou can do this today!
You can drag a subfolder to the top level folders and it will appear there. Alternatively, you can right click on a folder name and select “Move”. This will let you move the folder anywhere.
We will look at updating the text to make it clearer.
Colin
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I can't see enough email messages at once; I need to be able to see more. And too much going on.
Show more emails in inbox and other folders.
101 votesThanks for your feedback! You can make more emails appear on the same page in your message list by configuring the density settings of each message.
Click on the settings gear, and open the quick settings pane. Then, set Display Density to Compact. Then, click on “View full settings” and search for “Message Preview Text”. Set “Message Preview Text” to “Hide message previews”.
This should give you a much denser view of your emails!
Colin
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I‘ve changed my username, but why the email' username is not changed in the same time? How I change my email's username? thanks!
I‘ve changed my username, but why the email' username is not changed in the same time? How I change my email's username? thanks!
9 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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double click email / Pop Out
I want to double click my message to see the full message rather than the squashed preview, it's missing some information unless I scroll the preview pane.
878 votesThere have been a few people reporting that double click isn’t working for them. We are checking to make sure that this feature fully gets enabled. I will respond back soon with an update.
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from
Where is the FROM. I am sending a reply, but it is sending form my main email account. How do I change it so that it is FROM my alias?
581 votesThanks for using Outlook.com! To change the email address you’re sending from, do the following:
1. Use the expansion button and open a dropdown of message actions (contains Save Draft, Insert Signature, …)
2. Choose “Show From”
3. Use the “From” button to change the email address you’re sending fromWe look forward to your continued feedback.
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Trouble with printing emails
When I try to print certain emails, it will only print what was in the inbox or the entire webpage as one page. Exiting beta allowed me to print only the email directly.
82 votesFirst off, Thank you all for using the new outlook.com experience and for reporting feedback!
I just wanted to let you all know that over the last few months we have been working on improving and ensuring the print experience is working as you expect.
All of the known bugs and issues should be resolved. Please give printing another try. And as always, please leave any feedback you may have!
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