OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

  • Hot ideas
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  • My feedback
  1. Stop greying out the rest of the website until I click "not now" every time I log in or refresh the site.

    I understand that this is necessary the first time to draw user's attention to the existence of the beta. Each subsequent time though it's just distracting as it takes a few seconds to realise why me e-mail "isn't working". Could it not be set to only do this once or twice per account?

    34 votes
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    18 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! It appears you ran into some issues with our “Try the beta” callout. You’re right, it’s not designed to show up every time you log in or refresh the site.

    We found a code bug that only appeared after we expanded the beta participation ring. The fix will be live soon.

    Update August 18: This has been fixed. Sorry for the annoyance! You should not see it every time you log in — we know better than that. ;)

  2. Move or hide the "Files" section on the left bar

    The new section "Files" in the left bar (to access fast to the email attachments) should be moved below the main Mail Directories, because the main use of the interface is navigate between mails and not files.

    33 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Conversations

    Quit trying to be Gmail!!! There is a REASON we use Outlook and not Gmail. The conversations feature is an absolute beat down - especially with a fairly lengthy group conversation. I mean, I'd rather have my toenails ripped out than try to find my last comment in a thread like that. At the very least, let us disable this mostly copy-cat feature. Innovate, for once. Come up with something new and unique. If it's going to turn into Gmail, let us know. I'd rather just move to Gmail since they clearly do "their" thing better than you will. But…

    32 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback, and thanks for using Outlook.com. I just wanted to let you know that you are able to disable conversation view from the beta.

    Here are the steps

    1) From within the Beta, Click the gear at the top right.
    2) This will open a Panel on the right and you should see Conversation View settings. There are three. The first is Newest on Top, Newest on Bottom, and finally Off.

    If you select Off you will not have to interact with conversations again :)

    Hope this helps, and thanks for the great feedback!

    David Los

  4. Dark theme/mode for the phone app?

    Dark theme/mode for the phone app?

    30 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Phishing spanish translation

    You have mistranslated the word "phishing", you have translated it as "pesca" which is the Spanish word for "fishing". Either you put back phishing or you put identity theft, because "pesca" is ridiculous.

    28 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Help Function is NON-Functioning

    The "?"/help function is not functioning at all. If you put in a word to search nothing happens. Now there is no way (or you buried it so people wont bother you) to email or call for help? Are you just trying to make people leave?!

    28 votes
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    27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hate the layout!

    Just too cluttered! I have the downloaded version of Hotmail that comes with MS OFFICE, I don't use it.... why? BECAUSE IT LOOKS LIKE THIS NEW ONLINE VERSION!

    It ain't broke, please don't fix it till it is!

    27 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi thanks for the feedback. Early on in the beta we introduced a lot of new features. However, over the last few months we have also added a bunch of quick settings to help customize the user experience. We think these options allow you to get truly the experience that all of the users might want.

    This includes getting it setup just like the old outlook.com/Hotmail ui.

    To do this click on the gear in the top right. Then try turning off the settings that you don’t like. Some of the newer experiences that you are seeing are called conversation view, sender photos, etc.

    let me know if you have any more feedback!

    thanks

    Dave

  8. Slow respond

    advertisement load faster than mail

    26 votes
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    27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ads

    I'm tiring of see ads in outllook, im my case on the right side of messages. If they can't be removed I am moving to gmail

    26 votes
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    56 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the feedback, and for using Outlook.com.

    I just wanted to let you know that we do offer an Ad free experience of Outlook.com to all of our Office 365 subscribers. With the Office 365 subscription you get a wide range of benefits. This includes Skype calling, ability to install the Office client (Word, PowerPoint, Outlook, etc), and finally ad free experience in Outlook.com

    Hope this helps

    David Los

  10. 26 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  11. copy

    I couldn't highlight text to copy and paste

    23 votes
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    19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for trying the Outlook.com Beta! I just wanted to let you all know that there was indeed a bug which prevented copy/paste in a few cases. These fixes have since been deployed, and you should no longer be experiencing these problems.

    Thanks for all of the reports, and please keep the feedback coming!

    David Los

  12. to much unicorne/girly colors

    I prefer the designs more sober and functional as MS Office Outlook on 2010
    I don't use calandar nor photos nor else. I use mail function only cause Hotmail is only my mail box.

    24 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback on the Outlook.com beta! If you click the settings gear in the upper right, it will open theme customization which will let you pick a sober or professional theme. Let us know if there are other aspects of the experience you are finding too bright.

  13. Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    20 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off thank you for the feedback and for using the new Outlook.com experience.

    I just wanted to let you know that we do indeed have the option to not open items up automatically after you deleted/closed one.

    To do this, select the Gear at the top right, scroll down to the bottom and select view Outlook Settings.

    From there, under the Reading Pane section you can see message open options.

    Hope this helps

    David Los

  14. Themes are not available with dark mode, also in dark mode the writing pan is still in light mode. make it dark.

    Themes are not available with dark mode, also in dark mode the writing pan is still in light mode. make it dark. Make it possible that one could add custom themes and wallpapers that are live. No transparency and no blur effects and fluent design in outlook.com

    18 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First of thanks for the great feedback! I just wanted to provide an update. As of today, you should start being able to select a variety of themes when you have dark mode enabled! This should help you get a bit more customization!

    Also rolling out soon is the ability to have compose in dark mode as well!

    hope this helps!

    David Los

  15. 17 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. Too Busy

    I like the old version. The page is too busy: files on the left, e-mails in the center, open on the right--too busy. Leave it like it was.

    15 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. Hate it, I used to love the simple hotmail.com

    the original hotmail.com had won my heart as many others would agree. Just give me back the hotmail.com layout, everything was so simple and easy to navigate. i have to think too much to operate with outlook., I dislike outlook and I absolutely despise the beta.

    15 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  18. sign out button

    provide separate sign out/log out button. NOT from a drop down menu.

    14 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. I don't have a mobile phone, so I how can I verify without a code?

    I don't have a mobile phone, so I how can I verify without a code?

    14 votes
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    Completed  ·  67 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. I want to see senders and subject lines only, not have email body in same window

    I have always hated and don't use the desktop version of Outlook for this reason. I want sender, subject, and time only in web mail. Let me choose to open the body in another window.

    12 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that you can turn the Reading Pane off yourself by taking these steps:

    1. Go to Settings (gear icon at top-right)
    2. Reading pane > Hide (it’s a radio button)

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

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