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The new Outlook.com

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We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.


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  1. Where did my Add-Ins go?

    Switched to the beta and my add-ins were gone. Didn't like that, so I switched back.

    103 votes

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    29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – First off thanks for using Outlook.com and for providing all of this wonderful feedback.

    I just wanted to let everyone know that the new Outlook.com Client experience does indeed have Add-ins back.

    Hope this helps out! Please keep the feedback coming. We truly do read it all and prioritize our work based on it!

    David Los

  2. Thank goodness there is an off button, How long will it remain available?

    Thank goodness there is an off button, How long will it remain available?

    8 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback on the Outlook.com beta! We will be updating the beta to improve based on feedback regularly. When we bring the features to the regular Outlook.com, we will only bring the best and most popular ones.

  3. Stop greying out the rest of the website until I click "not now" every time I log in or refresh the site.

    I understand that this is necessary the first time to draw user's attention to the existence of the beta. Each subsequent time though it's just distracting as it takes a few seconds to realise why me e-mail "isn't working". Could it not be set to only do this once or twice per account?

    34 votes

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    18 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! It appears you ran into some issues with our “Try the beta” callout. You’re right, it’s not designed to show up every time you log in or refresh the site.

    We found a code bug that only appeared after we expanded the beta participation ring. The fix will be live soon.

    Update August 18: This has been fixed. Sorry for the annoyance! You should not see it every time you log in — we know better than that. ;)

  4. Switch between accounts

    I have 2 Outlook.com accounts, 1 Office365 account, and 1 Gmail account I'd like to access through Outlook.com. Please allow me to switch easily between these accounts. I should be able to log in once, and link all of these together, and then switch between them easily. Currently I need to sign out and sign in to switch.

    378 votes

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    80 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. please do not make the mail experience like your internet browser experience

    you just have to copy gmail to be better, you dont have to make outlook, live, hotmail worse than it already is, the other folder sends too many emails to that folder, it is very annoying, and that automatic window to see the emails while still seeing the list of emails on one side??? what the ****??? my computer gets frozen everytime because all those unnecessary things are too heavy and useless,

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. I never had intrusive audio ads before the beta. Ads are fine, AUDIO is not. Blasting commercials are a huge annoyance.

    Don't allow audio without permission. Ever. For anything. NO sound effects either. No springing audio from emojis and such. None.

    152 votes

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    57 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off thanks again for using outlook.com and reporting your feedback on ads! As Lynn mentioned before, we do not allow ads with audio. We have been making sure that this does not happen going forward.

    Please let us know if you have any other problems with ads going forward.

    Thanks!

  7. React to window width. Be a responsive web page.

    Not good if you want to view in snap mode or on smaller widths as you've not included a responsive design.
    To actually use some features you have to view the website and on smaller devices it makes sense to cater for this.

    110 votes

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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. to much unicorne/girly colors

    I prefer the designs more sober and functional as MS Office Outlook on 2010
    I don't use calandar nor photos nor else. I use mail function only cause Hotmail is only my mail box.

    24 votes

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback on the Outlook.com beta! If you click the settings gear in the upper right, it will open theme customization which will let you pick a sober or professional theme. Let us know if there are other aspects of the experience you are finding too bright.

  9. 52 votes

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    14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. My coworker accidentally unchecked "Try the beta" and now she can't get it ack

    My coworker and I accessed the Outlook beta via the direct URL, but she accidentally unchecked "Try the beta". Now when she tries to re-access the beta via URL, it will flash the beta theme, then go back to the old theme. This is noted in a few blog posts, including on the Verge: "Don’t untick the “try the beta” toggle though, as this will permanently remove you from the beta interface, even with this workaround."

    Is there anyway to get this back?

    37 votes

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    30 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ads take up too much space

    I also have an Office 365 Home subscription... can that remove ads for me?

    6,331 votes

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    830 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Update January 2018:

    We have confirmed that all users whose email addresses have an Office 365 subscription attached to it are getting the ad-free Outlook.com experience. We encourage anyone who would like the ad-free Outlook.com experience to sign up for an Office 365 subscription, which comes with a plethora of additional perks and benefits.

    In addition to this, users who would like to have a larger reading surface may find the Reading Pane Off/Hidden mode more preferable. This setting may be found in the Quick Settings panel, under Reading Pane > Hide.

  12. Bring back the Skype integration

    The Skype ias apparently gone from Outlook.com beta, as the Skype button near the Settings cog icon is nowhere to be found. I think many users didn't like the integration (there was no way to completely disable it) but it still was a nice feature for Skype users.

    2,681 votes

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    507 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Update January 2018:

    Skype is back! :)

    More improvements to the Skype integration will come in the future, but for now, please enjoy the upgraded Skype chat experience!

    P.S.: If you wish to mute notifications, you can do so in the Settings panel under General > Skype > Notifications.

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