OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. Hate the layout!

    Just too cluttered! I have the downloaded version of Hotmail that comes with MS OFFICE, I don't use it.... why? BECAUSE IT LOOKS LIKE THIS NEW ONLINE VERSION!

    It ain't broke, please don't fix it till it is!

    27 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi thanks for the feedback. Early on in the beta we introduced a lot of new features. However, over the last few months we have also added a bunch of quick settings to help customize the user experience. We think these options allow you to get truly the experience that all of the users might want.

    This includes getting it setup just like the old outlook.com/Hotmail ui.

    To do this click on the gear in the top right. Then try turning off the settings that you don’t like. Some of the newer experiences that you are seeing are called conversation view, sender photos, etc.

    let me know if you have any more feedback!

    thanks

    Dave

  2. The delete button is not working properly!

    When I click in the delete button of a message, the message is deleted but the page doesn't refresh. I have to do this manually.

    A few days ago it was working properly.

    43 votes
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    24 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using Outlook.com and for taking the time to provide feedback!

    I am sorry for any bugs or problems you hit in the new Outlook.com experience.

    We have been working hard to address these issues. I just tested and confirmed that I am not seeing this problem any more.

    Can you give it another try and report back by opening up a new feedback thread or contacting support from within Outlook.com?

    Thanks

    David Los

  3. Keep it simple.

    Email isn't for emojis & bright colors. Keep it clean and simple. There's too much noise everywhere else in the world.

    I use my personal email to communicate with friends and family. I don't need to be entertained and over stimulated by gimmicks. I just want to send a message and easily find the ones I've received.

    597 votes
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    62 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I want to thank each and everyone of you for using Outlook.com and for taking the time to provide feedback on the new experience.

    I know that a few different topics got merged down into this suggestion, so I wanted to offer some broad guidance on how you might configure the new experience to get it to look more like what you want.

    Lets start off with the feedback about not wanting the bright colored circles, emojis, and joyful animations. All of these can be disabled. Click on the gear in the top right hand corner, this will load the quick setting pane. From here first disable the Sender Photos. This removes the colored circles with initials.

    Then continue to scroll down and select view all Options. In this options page select Compose and Reply. In this page look for Joyful animations. turning this off will eliminate the…

  4. I don't like the half mail list and the half content style.

    I don't like the half mail list and the half content style.

    95 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback. If you are not a fan of viewing both the mail list, and the reading pane at the same time, we have a setting for that!

    From within the beta do the following:
    1) Click on the Gear in the top right.
    2) Under the Reading Pane section, select Hide.

    This will get you back to the Message list only view. Hope that helps!

  5. The layout is not even functional

    The layout is not even functional. It's like i have parts of different programs and pages in the same window

    102 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you very much for all of the great feedback. I just wanted to circle back and let you know that we introduced a ton of settings around configuring the layout of the new outlook.com experience.

    You can disable a lot of the new options all from the quick settings. For example, you can disable the reading pane, conversation view, sender photos, etc.

    Just log into your account, click the gear in the top right, and from the quick settings pane you can do a ton of easy simple config changes.

    hope this helps!

  6. Conversations

    Quit trying to be Gmail!!! There is a REASON we use Outlook and not Gmail. The conversations feature is an absolute beat down - especially with a fairly lengthy group conversation. I mean, I'd rather have my toenails ripped out than try to find my last comment in a thread like that. At the very least, let us disable this mostly copy-cat feature. Innovate, for once. Come up with something new and unique. If it's going to turn into Gmail, let us know. I'd rather just move to Gmail since they clearly do "their" thing better than you will. But…

    32 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback, and thanks for using Outlook.com. I just wanted to let you know that you are able to disable conversation view from the beta.

    Here are the steps

    1) From within the Beta, Click the gear at the top right.
    2) This will open a Panel on the right and you should see Conversation View settings. There are three. The first is Newest on Top, Newest on Bottom, and finally Off.

    If you select Off you will not have to interact with conversations again :)

    Hope this helps, and thanks for the great feedback!

    David Los

  7. print

    It is not possible to print an email. I got 4 white pages out of the printer when I tried to print my Uber invoice. Please take a look at this feature!

    244 votes
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    Completed  ·  62 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please update beta version have enhanced security via two step login security to my cell phone or using Microsoft authentication app.

    Improve online login Outlook email security via two step verification codes to cell phone or using Microsoft authentication app. Prefer two step verification because it saves the need for the app.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for providing feedback and for using Outlook.com.

    I did want to let you know that you are able to enable Two Step Verification for all of our Microsoft Account. This will protect all of the different Apps and services that are using your Microsoft Account.

    You can find more details here – https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification

    Thanks

    David Los

  9. Automatic Reply feature

    I can't find the option "Automatic Reply" in the beta version. Where is it? This is an important feature that's available in the current version under "Options."

    34 votes
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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using Outlook.com and for taking the time to provide feedback!

    I wanted to again thank you for trying out the new Outlook.com experience. I also wanted to let you know that we have added the Automatic Reply feature to the new experience. It can be found under settings. Just click the Gear in the top right hand corner.

    Hope this helps!

    David Los

  10. Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    20 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off thank you for the feedback and for using the new Outlook.com experience.

    I just wanted to let you know that we do indeed have the option to not open items up automatically after you deleted/closed one.

    To do this, select the Gear at the top right, scroll down to the bottom and select view Outlook Settings.

    From there, under the Reading Pane section you can see message open options.

    Hope this helps

    David Los

  11. I don't often open emails

    Most of my emails in my focused inbox give plenty of info in the subject line, and I rarely need to open the emails. This is probably abnormal, but less space to see emails is a bit inconvenient on desktop. Still loving the separated, easily -navigated focused and other folders.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, and thanks for using outlook.com and for providing such wonderful feedback. I just wanted to send you a couple of quick steps on how you might be able to configure your Outlook.com to better address not wanting to open emails automatically.

    If you click on the Gear in the Top right, it will load a quick settings panel. From here you can disable the reading pane. (set it to off).

    At this point then you will not automatically open items. And when you do want to open one you just click on it. It will give you more space to view them as well.

    Hope this helps

    David Los

  12. Hate it, I used to love the simple hotmail.com

    the original hotmail.com had won my heart as many others would agree. Just give me back the hotmail.com layout, everything was so simple and easy to navigate. i have to think too much to operate with outlook., I dislike outlook and I absolutely despise the beta.

    15 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  13. copy

    I couldn't highlight text to copy and paste

    23 votes
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    19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for trying the Outlook.com Beta! I just wanted to let you all know that there was indeed a bug which prevented copy/paste in a few cases. These fixes have since been deployed, and you should no longer be experiencing these problems.

    Thanks for all of the reports, and please keep the feedback coming!

    David Los

  14. beta

    I love Outlook.com but am disappointed in the handling of this beta as I was in the previous beta. Beta Test: "In software development, a beta test is the second phase of software testing in which a sampling of the intended audience tries the product out." (from Bing definitions). Yet, as I use Outlook.com beta and come here to provide feedback/vote on other feedback, I'm finding comments such as, "This functionality will be coming back to the beta in a future update."

    Regular beta testers do not expect a regression from the current product when testing. Rather, they are presented…

    140 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thanks for all of the great feedback on the new experience as we as how we ran the Beta. As you may know we have been reacting to the feedback and using it to prioritize the work that the team does.

    One of the areas that we did for sure hear was you want more clarity on what changes we are making going forward. As we land the final changes, we are also introducing the Whats New Pane. This pane will be used to announce features and changes to the outlook.com experience.

    Thanks again for all of the great feedback!

  15. connected account

    Editing Connected Accounts is not available in Beta.

    175 votes
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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks again for the feedback. This feature should now be deployed world wide. To setup/view your connected accounts please follow these steps.

    1) Click on the Gear in the top right
    2) Click on View Settings at the bottom of the Quick Settings Pane
    3) Under the Mail Tab there is a Sync Email setting. This is the connected accounts area. You can add new ones, or see the ones you already added.

    Thanks for using outlook.com!

  16. I liked the old hotmail from the late nineties better.

    Hotmail keeps getting more non-user friendly with each update. There's no need for Focused and Other folders. The constant pop-ups to announce new mail is annoying. I've also had mail to inadvertently disappear into the Deleted folder while I'm trying to read it. I used to get emails to announce appointments from the Calendar. Now I just get a temporary pop-up that I often miss. Also, I cannot delete old contacts that I no longer wish to have. Please let me have the version from the late nineties when Hotmail was use-friendly.

    560 votes
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    57 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

    With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

    First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

    To get a view that is similar to the old view I would turn off…

  17. Switch Mail/Calendar/People/Photos/Tasks buttons back to horizontal instead of vertical

    While I believe this layout is an improvement overall, I think having the Mail/Calendar/People/Photos/Tasks buttons going vertical in the lower left corner should be changed back to horizontal and at the bottom of the folder pane. Having one section just for these adds wasteful white space on the left that takes away from listing folder trees, and it is not consistent with the experience across Calendar and People, as they switch back to horizontal when switching apps. This also doesn't match behavior in Outlook desktop client that most end-users are trained for. Please switch that view back, or at least…

    86 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. 399 votes
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    152 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback on the Outlook.com beta! We really appreciate this usability feedback. The reply/reply-all/forward options are there under a menu in the upper right corner of an email, but we understand they are not discoverable enough for you and we are considering several solutions. We will reply when we have an update.

    Update August 17: We are working on making the individual buttons readily available.

    Update August 18: We have fixed this. Please don’t stop giving us your feedback on the Outlook.com beta!

  19. Where did my Add-Ins go?

    Switched to the beta and my add-ins were gone. Didn't like that, so I switched back.

    103 votes
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    29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all – First off thanks for using Outlook.com and for providing all of this wonderful feedback.

    I just wanted to let everyone know that the new Outlook.com Client experience does indeed have Add-ins back.

    Hope this helps out! Please keep the feedback coming. We truly do read it all and prioritize our work based on it!

    David Los

  20. Thank goodness there is an off button, How long will it remain available?

    Thank goodness there is an off button, How long will it remain available?

    8 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback on the Outlook.com beta! We will be updating the beta to improve based on feedback regularly. When we bring the features to the regular Outlook.com, we will only bring the best and most popular ones.

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