OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

  • Hot ideas
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  • My feedback
  1. Hard to find emails at a glance. Difficult to navigate. Stupid

    Hard to find emails at a glance. Difficult to navigate. Stupid

    8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. I don't like it at all.

    This is horrible. It takes up the whole screen, I can't run any other pages or work on any other documents. Please go back to the old version before I start missing deadlines and going crazy.

    42 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  3. I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed.

    I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed. There was absolutely nothing wrong with the original Hotmail.

    638 votes
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    245 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for using outlook.com and for providing such great feedback. I wanted to address the feedback that you have left about not being able to do some of the advanced search that you had in the older outlook.com experience.

    We actually do have advanced search. When you click in the Search box at the top of the screen, it will expand and there is a “filter” icon. If you click that icon you should be able to do date search, attachments, etc.

    Hope this helps

    David Los

  4. Integrated Skype on Outlook.com BETA needs to honor Dark Mode

    Integrated Skype on Outlook.com BETA Dark Mode is still in white background.


    1. The integrated Skype on Outlook.com BETA is still listing all the recent conversations in white background.


    2. The integrated Skype on Outlook.com BETA is still displaying the messageBox for the conversation in white background.


    Additionally, the messageBox that is powered by HelpShift in the Help is also in white background.

    It would be best to have these addressed to honor the Dark Mode setting so that during navigation to help or using integrated Skype will not cause sudden blindness by the white background especially when the eyes require some…

    3 votes
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    Completed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make Dark Mode work with other Themes

    The outlook.com dark mode is great start. Please make the Outlook.com Dark Mode even darker! Remove the blue title bar and all blue from the Dark Mode (at least give us the option). Blue light is bad for the eyes!

    It appears the black theme is disabled for dark mode. We need a total blackout mode.

    126 votes
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    100 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Hate the Beta! So hard to use. Can't see the email unless you open it. Really hard to navigate thru the emails.

    Hate the new BETA. Can't see the email unless you open it. Don't really know what I am doing and afraid I will delete the important emails. NOT USER FRIENDLY!!!! Take this away!

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. Force all images to load over HTTPS using an image proxy

    Outlook.com currently loads HTTP images sent to you in emails. This causes mixed content warnings in Google Chrome and causes the page to no longer be 'secure'.

    It also exposes your IP address to the sender of the email.

    Please load images through an image proxy like Gmail does. See here:
    https://gmail.googleblog.com/2013/12/images-now-showing.html

    This is long overdue. Gmail did this 5 years ago.

    3 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. See more emails and not more advertising

    Please, don't add advertising on our page of outlook or, if it's not possible, put them on the right side of the emails and very thin, so that way we will be able to see a lot of the emails that we have received and not only one or two as now.

    52 votes
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    240 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for using outlook.com and providing the great feedback! We are constantly looking at ways of improving our ad experience. I did want to let you know that if you have an Office 365 subscription, you actually do get an Ad Free Outlook.com experience as well as more space!

    Thanks for the feedback and please keep it coming.

    David Los

  9. Too Busy

    I like the old version. The page is too busy: files on the left, e-mails in the center, open on the right--too busy. Leave it like it was.

    15 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  10. 26 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  11. 17 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  12. 126 votes
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    44 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey, you can disable the persona icons (colored circles) by opening settings. Click the gear in the header, then click “View all outlook settings” in the settings pane at the bottom.

    Then go to Mail > Layout > Sender image. Select “Don’t show sender images”.

    Hope this helps!

    Colin

  13. Go back to old hotmail version - NO outlook

    I dont like neither of the Outlook templates, the beta or the actual version. I use to love my hotmail template with my marks emails appearing first and everything most simple. Now with Outlook if I don't see it on my iphone, some of thenew emails that aririves to me doesn't appear in my home page and I have to look for them on "search" and and if it was not enough the "send" botton stopped working a few days ago and they haven't solve it so I cants send emails if is not trhough te awful beta version.

    209 votes
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    135 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  14. 40 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  15. Beta not good for me

    The new version is not good because the many parameters and adjustable options of the old version have disappeared. I need to be able to set more than what is possible in the new version, as rules of messages, aliases, ....

    306 votes
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    56 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off, I just wanted to thank everyone for responding and providing all of the valuable feedback. More importantly I also want to thank you for using Outlook.com.

    I did want to update everyone and let them know that we have re-introduced all of the options that were in the old experience. This took a bit of time, as we wanted to make sure we were designing simplified experiences for everyone.

    Please keep the great feedback coming!

    David Los

  16. I hate it.

    I hate it. I hate having to look at 2 different inboxes. I hate that now I can't see the actual email that I'm trying to open because the screen is so crowded. Too cramped! Also, the way this feedback forum works is frustrating. Why make everything so overly complicated? It really reduces function.

    8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just would like to take a minute and thank you all for providing feedback about the new outlook.com experience.

    There are a couple of items that I wanted to address. First, I know that there are some folks that do not like their mail separated into focused and other. This feature can easily be turned off by clicking the Gear in the top right hand corner.

    Secondly, there are a variety of other features which can be turned off that will make the experience more like the classic outlook.com experience.

    They can also all be found in the Quick Settings.

    They would be the Conversation View, Reading Pane (set it to Off), Sender Image (the colorful circles), Group messages by date (this is the date headers in the message list, Attachment preview.

    Disabling those and you should feel much more like the older experience.

    Hope this helps

  17. I don't like it AT ALL!

    I hate having the email on one side only -I want it full page with nothing else on the screed- , I hate all those colours by the contacts -tiring, overload of info, distracting, most users won't be at pre-school age so we can do with black and blue alone!- I hate the location of the send/forward..., For a minute I was hopeful you had decided to go back to the previous version, please restore that one!

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    Specifically you might be interested in disabling the Sender Photos (the color circles next to names) and the Reading Pane.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  18. Hate the page set up. Like the other way better.

    Hate the page set up. Like the other way better

    135 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    We’re sorry to hear you’re not enjoying your current experience. You can change your layout view by:

    1. Going to Settings (Gear icon in the top-right)
    2. Reading pane > Hide (it’s a radio button)

    You can also further personalize many elements of your view by:

    1. Going to Settings (Gear icon in the top-right)
    2. View full settings → Mail → Layout

  19. 326 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off thanks for using outlook.com, and thanks for providing the great feedback.

    From your suggestions, I believe that you are wanting to get a view that is pretty much like the old experience. There are a variety of controls/options that have been introduced that will help you achieve something close.

    To do this follow the following steps

    1) When you are in the new outlook.com experience/Beta, click on the gear in the top right.
    2) This opens the Quick Settings Pane, I would recommend you toggle off the following to match the old experience.
    – Reading Pane - Set it it to OFF
    – Sender Image – Set it to OFF
    – Message Preview Text – Set it to OFF
    – Focused/Other – Set it to OFF

    Hope this helps!

  20. I want to see senders and subject lines only, not have email body in same window

    I have always hated and don't use the desktop version of Outlook for this reason. I want sender, subject, and time only in web mail. Let me choose to open the body in another window.

    12 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for trying the Outlook.com beta! We’re glad to inform that you can turn the Reading Pane off yourself by taking these steps:

    1. Go to Settings (gear icon at top-right)
    2. Reading pane > Hide (it’s a radio button)

    If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

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