OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

New experiences in Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

New experiences in Outlook.com

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  1. Rule Move all messages in the Inbox folder and all future messages "when creating a rule.

    Hello, Devs

    Please return the option to Move all messages in the Inbox folder and all future messages when creating a rule, it is of extreme importance this feature, THAT EXISTS THE YEARS in the classic version and was withdrawn in the new one.

    Why did they do that? They have taken a role that is important in day-to-day life.

    635 votes
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      57 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your feedback.

      To create the sweep rule to move all messages from a user in the Inbox folder and all future messages:
      1) Select the email or emails with the senders you which to move
      2) Click the “Sweep” Button or click “Move-to → Move all emails from”
      3) Select the option “Move all messages from the Inbox folder and any future messages”
      4) Choose the folder you wish to move these messages to
      5) Click “Ok”

    • 299 votes
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        10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Conversation view settings: disable conversation view or enable item view

        I like the look of the new beta, however I wish there was an option to turn off conversation view (i.e. all replies stacked in a single thread). Depending on how you use email, it can be really helpful to have all emails listed individually.

        9,823 votes
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          1150 comments  ·  Flag idea as inappropriate…  ·  Admin →

          December 2017: Thanks for your patience and continued use of the Outlook.com beta! We roll out new improvements every week, and are elated to announce that a recent update opened up this feature to you! You now can turn off Conversation View and show each item in your message list as its own entry. To do so, use the Settings (gear-shaped button) menu.

          We will continue to make other improvements to the Outlook.com beta experience; thanks for your support!

        • Inbox Rules need to allow for all kinds of triggers and actions

          Example: Mail rules currently cannot forward mail.

          I need to be able to do more than move to a folder.

          3,732 votes
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            301 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for trying the Outlook.com beta! We’re glad to inform that we’ve released an update for inbox rules that allow for all sorts of combinations in settings.

            To create an advanced rule, either:
            1) Right-click on an email
            2) Click “Create rule”
            3) Click “More options”
            4) Create away!

            OR

            1) Click the settings gear icon in the top right
            2) Click “View full settings”
            3) Click “Rules”
            4) Click “Add new rule”
            5) Create away!

          • I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed.

            I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed. There was absolutely nothing wrong with the original Hotmail.

            515 votes
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              152 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

              First off, thank you all for using outlook.com and for providing such great feedback. I wanted to address the feedback that you have left about not being able to do some of the advanced search that you had in the older outlook.com experience.

              We actually do have advanced search. When you click in the Search box at the top of the screen, it will expand and there is a “filter” icon. If you click that icon you should be able to do date search, attachments, etc.

              Hope this helps

              David Los

            • Focused and Other - Get Rid Of!

              I want one inbox - I didn't ask for two. The other and focused options are so screwed up and annoying; I cannot even imagine why this was done. Most of the time I am getting focused emails in my other and other emails in my focused. How do your algorithms even sort or decide which is which? And why are you deciding? It is my inbox!

              1,834 votes
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                312 comments  ·  Flag idea as inappropriate…  ·  Admin →

                First off – I want to thank each and every one of your for trying the Outlook.com beta. Also for spending the time to offer and vote on all of the feedback.

                I wanted to make sure that we let you all know that we did add some more controls around the Focused/Other inboxes. This includes allowing you to decide if you want it on or off.

                We also fixed some bugs to make sure that it keeps your desired setting after you login/log out

                To Control Focused Other Do the following:

                1) Login to your account and make sure you are in the Beta
                2) In the top right hand corner there is a little Gear Icon, click on it.
                3) This opens the quick settings pane. From here you can disable Focused/Other, as well as other features like Conversation View, and the reading Pane.

                Also, as you click…

              • 544 votes
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                  16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • 478 votes
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                    167 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for your feedback. We appreciate that you took the time to write to us.

                    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                    -The Outlook.com Team

                  • Ads take up too much space

                    I also have an Office 365 Home subscription... can that remove ads for me?

                    6,320 votes
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                      833 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                      Update January 2018:

                      We have confirmed that all users whose email addresses have an Office 365 subscription attached to it are getting the ad-free Outlook.com experience. We encourage anyone who would like the ad-free Outlook.com experience to sign up for an Office 365 subscription, which comes with a plethora of additional perks and benefits.

                      In addition to this, users who would like to have a larger reading surface may find the Reading Pane Off/Hidden mode more preferable. This setting may be found in the Quick Settings panel, under Reading Pane > Hide.

                    • This new system is crazy! I cannot navigate the page, cannot read the e-mails and the organizing of them is terrible!

                      Just go back to the former way so that we can read our entire e-mails in consistent way!

                      403 votes
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                        9 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                      • It is horrible!! Quit screwing around with Hotmail. If you don't have enough meaningful work to do--QUIT and go find another job.

                        It is horrible!! Quit screwing around with Hotmail. If you don't have enough meaningful work to do--QUIT and go find another job.

                        418 votes
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                          10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • 6,211 votes
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                            223 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make it less cluttered

                            I didnt like it. I don't like how much more difficult this is getting to navigate and cluttered it is. I miss hotmail. Simple. Effective. You can see the emails, organize them, get to them. Same with your contacts thats ALL that an email service is supposed to do, all that we need it to do.

                            1,692 votes
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                              193 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

                              First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

                              With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

                              First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

                              To get a view that is similar to the old view I would turn off…

                            • Can you please include an option to turn off the colourful letterballs? I'm 46 and don't like my inbox looking like a toddler's soft play.

                              Can you please include an option to turn off the colourful letterballs? I'm 46 and don't like my inbox looking like a toddler's soft play.

                              130 votes
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                                6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                              • Missing sender email address on hover and in reading pane

                                In the current outlook.com I am able to see the email address of the sender immediately. This is useful in the junk folder so I can see if the email could be legitimate.

                                This was not possible in the beta without looking at the source which is time consuming.

                                4,558 votes
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                                  183 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Update 11/1:

                                  Now, when you see a single sender in the message list, you can hover over the sender name to see the full email address. Also, when in the reading pane, senders that are not in your safe sender’s list or contacts list will have their full email addresses shown as well.

                                  Thanks for using the Outlook.com beta!

                                • Enable sorting by sender, dates, subject, etc. in the filter dropdown

                                  The filter tab in the earlier version allowed to sort by sender / subject etc. Please enable that

                                  4,850 votes
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                                    270 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    December 2017: Thanks for your patience and continued use of the Outlook.com beta! We roll out new improvements every week, and are elated to announce that a recent update opened up this feature to you! You now can sort your message list by Receive Time (default), Sender Name, and Message Size.

                                    We will continue to make other improvements to the Outlook.com beta experience; thanks for your support!

                                  • Expand the 'move to' list of folders, and also add New Folder

                                    Users need to have the ability to move emails to any folders, not just the few shown when you click on 'move to'. The current version of Outlook allows you to expand the folder list so users can find the folder they want to move emails to, but the beta version got rid of that function.

                                    4,205 votes
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                                      240 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Update November 2017:

                                      We recently updated the Move to dropdown (in the command bar) and the Move to context menu item to prioritize your most-recently used folders. We believe this is an improvement that you will prefer over the fixed alphabetized list.

                                      To create a new folder, simply use the New folder item in the folder pane.

                                      Please enjoy the rest of Outlook.com!

                                    • Mail Program Locks Up

                                      When I receive email that has special characters in the subject line, it causes my browser mail program (such as Microsoft Edge) to crash/lock up. Lately, I have been getting a lot of email from Home Depot with graphic characters in subject line.

                                      91 votes
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                                        18 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Keep Notes Section In Calendar Event

                                        When making a calendar event in the current Outlook.com there is a section to add notes. This is missing in the Beta Calendar. Notes are visible in the Beta from entries made in the current Outlook.com Calendar but you are unable to edit them. I use the notes section to remind me of details about calendar events. The loss of this option would force me to use a different Calendar app/service.

                                        745 votes
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                                          316 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Reading Pane on the Bottom

                                          I'd like the reading pane on the bottom of the screen.

                                          3,752 votes
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                                            423 comments  ·  Flag idea as inappropriate…  ·  Admin →
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