OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

New experiences in Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

New experiences in Outlook.com

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  1. I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed.

    I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed. There was absolutely nothing wrong with the original Hotmail.

    582 votes
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      173 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

      First off, thank you all for using outlook.com and for providing such great feedback. I wanted to address the feedback that you have left about not being able to do some of the advanced search that you had in the older outlook.com experience.

      We actually do have advanced search. When you click in the Search box at the top of the screen, it will expand and there is a “filter” icon. If you click that icon you should be able to do date search, attachments, etc.

      Hope this helps

      David Los

    • Return Receipt

      Return Receipt when e-mail is sent

      174 votes
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        59 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
      • Conversation view settings: disable conversation view or enable item view

        I like the look of the new beta, however I wish there was an option to turn off conversation view (i.e. all replies stacked in a single thread). Depending on how you use email, it can be really helpful to have all emails listed individually.

        9,826 votes
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          1153 comments  ·  Flag idea as inappropriate…  ·  Admin →

          December 2017: Thanks for your patience and continued use of the Outlook.com beta! We roll out new improvements every week, and are elated to announce that a recent update opened up this feature to you! You now can turn off Conversation View and show each item in your message list as its own entry. To do so, use the Settings (gear-shaped button) menu.

          We will continue to make other improvements to the Outlook.com beta experience; thanks for your support!

        • Inbox Rules need to allow for all kinds of triggers and actions

          Example: Mail rules currently cannot forward mail.

          I need to be able to do more than move to a folder.

          3,734 votes
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            304 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for trying the Outlook.com beta! We’re glad to inform that we’ve released an update for inbox rules that allow for all sorts of combinations in settings.

            To create an advanced rule, either:
            1) Right-click on an email
            2) Click “Create rule”
            3) Click “More options”
            4) Create away!

            OR

            1) Click the settings gear icon in the top right
            2) Click “View full settings”
            3) Click “Rules”
            4) Click “Add new rule”
            5) Create away!

          • New feedback from Outlook.com (React)

            Please STOP fiddling with Hotmail (Outlook) The new design on a computer is very unuser friendly. the reading pane of the message is too small; many of the fetures do not appear at the top of the screen and it is difficult to navigate. It is DISASTER. BRING BACK THE PREVIOUS VERSION now PLEASE

            837 votes
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              201 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 523 votes
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                211 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                Thank you for your feedback. We appreciate that you took the time to write to us.

                You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                -The Outlook.com Team

              • Focused and Other - Get Rid Of!

                I want one inbox - I didn't ask for two. The other and focused options are so screwed up and annoying; I cannot even imagine why this was done. Most of the time I am getting focused emails in my other and other emails in my focused. How do your algorithms even sort or decide which is which? And why are you deciding? It is my inbox!

                1,850 votes
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                  314 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  First off – I want to thank each and every one of your for trying the Outlook.com beta. Also for spending the time to offer and vote on all of the feedback.

                  I wanted to make sure that we let you all know that we did add some more controls around the Focused/Other inboxes. This includes allowing you to decide if you want it on or off.

                  We also fixed some bugs to make sure that it keeps your desired setting after you login/log out

                  To Control Focused Other Do the following:

                  1) Login to your account and make sure you are in the Beta
                  2) In the top right hand corner there is a little Gear Icon, click on it.
                  3) This opens the quick settings pane. From here you can disable Focused/Other, as well as other features like Conversation View, and the reading Pane.

                  Also, as you click…

                • The Mail "Rules" should also apply to Junk Email folders

                  Everyday I get dozens of emails that gets filtered to the Junk Email folder. Most of those emails have the same text so by creating a Rule we should be able to delete them right away. However, for some stupid reason this doesn't work. For example: I created a new "Rule" that is supposed to 'mark as read' and then 'delete' all emails with the word "Advertisement" in the body contents however, the rules never applies to new emails arriving in the Junk Email folder, only those arriving in the Inbox. This is such a basic but useful feature that…

                  359 votes
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                    60 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                  • Scroll Bar Disappearing

                    How the **** can you subject your users to a product as bad as this?

                    The scrol bar keeps disappearing. The list of emails keeps updating.

                    Are you mad?

                    203 votes
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                      58 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ads take up too much space

                      I also have an Office 365 Home subscription... can that remove ads for me?

                      6,329 votes
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                        816 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                        Update January 2018:

                        We have confirmed that all users whose email addresses have an Office 365 subscription attached to it are getting the ad-free Outlook.com experience. We encourage anyone who would like the ad-free Outlook.com experience to sign up for an Office 365 subscription, which comes with a plethora of additional perks and benefits.

                        In addition to this, users who would like to have a larger reading surface may find the Reading Pane Off/Hidden mode more preferable. This setting may be found in the Quick Settings panel, under Reading Pane > Hide.

                      • Can't attach files - STILL!

                        Outlook.com has become a failure. It would seem that 90% of the time I'm unable to send an email with an attachment as I get to notifications to say either "The following files couldn't be attached" or "this message can't be saved at the moment". If this is a lame attempt to have me use the cloud or go 'pro' it has failed. I will now go to Gmail. MS - you're becoming a legacy and not current and vital!!

                        118 votes
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                          38 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                        • 6,219 votes
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                            227 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make it less cluttered

                            I didnt like it. I don't like how much more difficult this is getting to navigate and cluttered it is. I miss hotmail. Simple. Effective. You can see the emails, organize them, get to them. Same with your contacts thats ALL that an email service is supposed to do, all that we need it to do.

                            1,706 votes
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                              197 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

                              First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

                              With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

                              First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

                              To get a view that is similar to the old view I would turn off…

                            • The sender's original message will be included. This message can't be sent right now. Please try again later.

                              Why do I somethings get this error message(s) when sending email? "The sender's original message will be included.
                              This message can't be sent right now. Please try again later. "

                              103 votes
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                                47 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                              • my junk folder is gone, so is my Focused and Others? Help!!!

                                Where are these folders? Did Microsoft change something the week of April 9th 2018??

                                728 votes
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                                  60 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                • GET RID OF FOCUSED MAIL NOW!

                                  Get rid of the focused mail!, just sort by date cause i have to go through extra steps to find mail thats not there cause it didnt meet the criteria of focused, whatever that may be.

                                  327 votes
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                                    188 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                    First off, thank you for using outlook.com, and for providing such great actionable feedback!

                                    I just wanted to let you all know that if you don’t like the Focused Inbox, you are able to easily disable it. When you disable it you will get all of your inbox items in a single view.

                                    To do this, do the following:

                                    1) Click on the Gear in the top right,
                                    2) this opens the Quick Settings Pane, from here look for Focused Inbox. Turn it off.

                                    Hope this helps!

                                  • 4 column layout is not good for reading email content.

                                    the screen is separated into 4 columns: folder list, email subject list, email content and ads. I do not mind ads but it takes a huge potion of screen if 4 columns!
                                    I can't read the email content in such a small column area!
                                    No one write an email that expected people read in column!

                                    1,113 votes
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                                      201 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi all – First off thanks for all of the valuable feedback. We review it all and try to ensure we are addressing things! I just wanted to give some updates about all of the feedback about the multiple columns

                                      We totally understand that some of you really do not enjoy the multi column or reading pane on the right hand side.

                                      So we have introduced a few quick settings that will allow you to configure the experience in a way that is pleasing to you.

                                      Once you are logged into your mailbox (and in the Beta) do the following
                                      1) Click on the Gear in the top right hand corner
                                      2) This will show the Quick Settings Pane
                                      3) The items you will likely want to configure are Reading Pane. For this you can Either turn it off, have it on the bottom, or on the right.
                                      4) Message…

                                    • Missing sender email address on hover and in reading pane

                                      In the current outlook.com I am able to see the email address of the sender immediately. This is useful in the junk folder so I can see if the email could be legitimate.

                                      This was not possible in the beta without looking at the source which is time consuming.

                                      4,561 votes
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                                        183 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Update 11/1:

                                        Now, when you see a single sender in the message list, you can hover over the sender name to see the full email address. Also, when in the reading pane, senders that are not in your safe sender’s list or contacts list will have their full email addresses shown as well.

                                        Thanks for using the Outlook.com beta!

                                      • Enable sorting by sender, dates, subject, etc. in the filter dropdown

                                        The filter tab in the earlier version allowed to sort by sender / subject etc. Please enable that

                                        4,855 votes
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                                          280 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          December 2017: Thanks for your patience and continued use of the Outlook.com beta! We roll out new improvements every week, and are elated to announce that a recent update opened up this feature to you! You now can sort your message list by Receive Time (default), Sender Name, and Message Size.

                                          We will continue to make other improvements to the Outlook.com beta experience; thanks for your support!

                                        • Block all sub domains from a top level domain

                                          Outlook needs to allow users to block all sub domains given a top level domain, for example "*.xyz", not only specific domain name. Spammers are changing sub-domains every single day so block specific domains is not practical anymore. What happens is that after blocking "this.xyz" domain, I have myself struggling with spam from "that.xyz", "alsothat.xyz", "alsothis.xyz" domains.

                                          196 votes
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                                            143 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
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