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The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. 693 votes
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    103 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. hello can I get back to my deleted mails for the last 1 year?

    merhaba son 1 yıla ait silinen maillerime ulaşmam gerekiyor mümkün mü acaba ?

    6 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.
    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
    -The Outlook.com Team

  3. Full Inbox Please!

    I want to see my full inbox in chronological order, I don't want outlook to automatically try to filter it

    222 votes
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    25 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to personally thank you all for using outlook.com and for providing all of the great feedback.

    I wanted to just drop you a note about the request for being able to see the inbox in a single view, not in the focused other view. We actually do support that right now.

    To disable Focused Other follow these simple steps

    1) Login to your outlook.com mailbox
    2) In the top right there is a Gear icon, This is settings click it.
    3) This opens up the quick settings view. From here you can disabled Focused Inbox.

    Once you have it disabled you will go back to the old view where everything is in a single Inbox view.

    Hope this helps

    David Los

  4. no checkbox by individual email

    How about restoring the checkbox for individual emails? That way you can move them or delete them. Selecting all of them and then deselecting sucks.

    3 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, thank you for the feedback! I just wanted to let you know that the new experience does indeed have the option to select individual messages.

    If you mouse over the message list you should see the selection bubble. If you have the senders images on (the colored bubbles) you should notice that it disappears and instead shows the selection bubble.

    Hope this helps

    David Los

  5. how do i remove everything from your service so i can put it on a different service ?

    Want to transfer everything from your email program so i can find one that works.

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.
    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
    -The Outlook.com Team

  6. Mial presentation

    I certainly do not like the format of the Mail presentation. The space for the actual mail is now restricted as space is taken by the folders and the Inbox. Previously we could see the inbox fully and when a mail was selected the entire space was given to the mail. That makes easy reading. When looking at a mail we do not want to simultaneously see the other items in the inbox

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – Thank you for taking the time to offer your feedback and for using outlook.com.

    From the sounds of your description it sounds like we have a setting for the view you want. When you are logged in click on the gear in the top right hand corner. From there, you will likely want to disable the reading pane. This will then list all of the emails that are in your inbox. And then when you click on one it will load in the full screen.

    Hope this helps

    David Los

  7. we

    We want to change outlook beta to older version but we don't.
    Before there was a key about open and close beta version and now it was not!!!
    We do not like new version. Please help me about this.

    4 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  8. 5 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  9. Bring Back Phishing Button for Junk Mail folder.

    Bring back "Phishing" Button to report Junk / Phishing emails.

    Using the button massively reduced the junk I received, and I do not want to return to having to trawl through many junk emails to find the legitimate ones.

    46 votes
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    9 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    You can report items as phishing via the following method:
    1. Mark an item as junk (if it not done so already)
    2. In the Junk email folder, select the item and click the “Not junk” drop-down located in the top options above the message list
    3. Select “Phishing”

    Note: We have heard feedback that some users wish to mark items as phishing from any folder (not just Junk email) and are currently working to bring this capability to the Outlook beta.

  10. Willnot let me log in

    Your stupid email app has locked me out. 7 years I've had this account, suddenly it wants me to authenticate and demands a password I have not used in years. So goodbye outlook. Take your ****** email and sove it.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  11. forwarding

    I could not set up email synch of other outlook.com accounts. The process seemed to work, but the results did not implement.

    I set up email forwarding instead, but the folders I requested to be created were not created.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  12. folders all 'cleared' - does this mean you have deleted them all?

    I have been migrated to outlook .beta without being asked if I wished to do so. It just happened overnight. NOW ALL MY MAIL FOLDERS HAVE BEEN 'CLEARED'. I can find/recover nothing whatsoever.

    What is going on? this is ridiculous.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  13. Keep the old layout with side panel plus the added features such as "sweep"

    Keep the old layout with side panel of "inbox, sent, drafts.. etc" where are they with this new version? …ongoing conversations too confusing . I NEVER use Beta except to sweep junk mail

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  14. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  15. Don't automatically cluster emails from certain days together.

    If people want to sort emails or see when they were sent, there are still dates displayed. Adding divisions into meaningless groups just clutters up the look of the inbox.

    27 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for using Outlook.com and for taking the time to provide feedback!

    I just wanted to take a minute and let you know that we have added a setting to disable/enable the Date settings.

    To turn it off do the following steps:

    1) Click on the Gear in the top right
    2) Turn off the toggle for Group messages by Date

    Thanks! And keep the feedback coming!

    David Los

  16. Let us remove the pink, yellow and blue envelopes

    Let us remove the pink, yellow and blue envelopes that display in empty email folders. It makes professional email look like a cartoon. Granted, it's not as bad a problem as the lack of density setting on email lists. But aesthetically, it's just terrible.

    1 vote
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. focus

    Get rid of the Focus and Other options for the inbox, it just adds confusion and is a mess.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. Thanks for all of the feedback! I just wanted to let you know that we did indeed bring the Rules functionality back to the Beta. You can

    I have Mail flow rules (transport rules) in Exchange Online and I can not approve or deny the Microsoft Exchange Approval assistant mail ( the buttons don't appear).

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. For the past four days I have had no luck getting into my hotmail account. I get a message saying I should refresh or try later.

    For the past four days I have had not been able to get into my hotmail account. I get a message saying something is wrong (no kidding) and I should "refresh" or try later. This happens only on my Mac. Anyone else had this problem?

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  20. Outlook Beta - undesirable

    Really unimpressed with the new 'Outlook Beta'. It leaves a lot to be desired. Internet speed is more than sufficient yet it takes an age to load anything and switch between the focused/other inboxes.

    The Ad panel on the right is irritating as the inbox screen is too large so display is very awkward and squished; weirdly feels claustrophobic - how does that happen?!

    Personally not impressed with this move and would suggest you stop before it goes further. The layout is undesirable, you can't change the view to be more user friendly and suit your own needs. It's not…

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

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