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The new Outlook.com

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The new Outlook.com

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  1. Infinite scroll makes it impossible to get to old emails

    Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.

    In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the…

    3,645 votes
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    178 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Send" goes to drafts

    Everything I "send" goes to drafts and doesn't get sent.

    655 votes
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    312 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, I understand that we’re having sporadic problems with sending email, specifically that they are being moved to the Drafts folder but don’t seem to be sending.

    One reason why this could happen is if your account becomes flagged for suspicious behavior. If you find yourself in this situation, please follow account verification instructions that are shown on the draft.

  3. Return Receipt

    Return Receipt when e-mail is sent

    478 votes
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    105 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can't attach files - STILL!

    Outlook.com has become a failure. It would seem that 90% of the time I'm unable to send an email with an attachment as I get to notifications to say either "The following files couldn't be attached" or "this message can't be saved at the moment". If this is a lame attempt to have me use the cloud or go 'pro' it has failed. I will now go to Gmail. MS - you're becoming a legacy and not current and vital!!

    197 votes
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    50 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Problem with "Manage Subscriptions" & Junk Email

    Within the past 2 weeks I've been receiving excessive junk mail in my inbox, and most of it relates to subscriptions that I did not request, but which now show under Manage Subscriptions. I keep blocking the emails and have unsubscribed to the subscriptions in the mail tools, but I never had this problem before.

    119 votes
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    65 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. The sender's original message will be included. This message can't be sent right now. Please try again later.

    Why do I somethings get this error message(s) when sending email? "The sender's original message will be included.
    This message can't be sent right now. Please try again later. "

    136 votes
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    72 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there, I understand we’re experiencing some issues when composing and trying to send an email.

    This happens when the Outlook Web session you’re running loses connection with the server. It’s an issue that we are actively looking into right now.

    Some comments mention that disabling your antivirus software might make the problem go away. I want to clarify that we do not recommend this solution.

    Thank you for your patience.

  7. Undo Button

    Change the Undo button to its original functionality as well as positioning. Previously the Undo button was on the right hand side of Web Outlook, ever since the update it move it to the left hand side. On top of changing location the button doesn't have the same functionality... previously when viewing an e-mail and deleting one, the undo button was featured on the right hand side as well.

    204 votes
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    37 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. block senders

    This No Longer Works
    1) Select the item in the message list
    2) Select the “Junk” dropdown in the top level menu bar
    3) Select “Block”
    I tried to block some unwanted senders today and the Block Sender NOW DOES NOT WORK. I sent 10 Sender To The Block List and none of them went to the list. I selected 1 at a time and tried to block it and it still did not go too my list. DO YOU TEST YOUR FIXES OR EXPECT CUSTOMERS TO HAVE TO DEAL WITH IT??? How Do I Block Them Now Have To…

    67 votes
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    28 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. Outlook floods my friends' mail

    When I send an email to friends, each message is sent separately even when I respond to an existing message. Which causes the load in my friends mailbox because if I write 10 messages instead of reaching as one message it comes in 10 messages.
    Also in my box it appears about 10 posts which means that my box is also overloaded.
    I corresponded a long time ago at Microsoft Community and have not been able to help me out there so I'm turning here. You might want to look there and see the attached pictures to figure out some…

    63 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Shrinking emails!!

    the ads cause the email to shrink and makes it very hard to see the email. could you please remove the ads on the right side. Thanks

    246 votes
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    15 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. SAFE SENDERS BROKEN!!

    Safe Senders all deleted and cannot save new ones!!

    40 votes
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    26 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Mail > Subscription

    Hotmail/Outlook- Mail > Subscriptions > I can not delete newsletters I did not subscribe to
    Under my settings>mail>subscriptions - there is a ton of newsletters/junk email/spam that I never added and can not delete. I don't know how they got there and how can i remove them.

    Image

    No matter what I've tried to delete these it doesn't work - spammers latched themselves this way?

    15 votes
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    15 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. SPAMMERS CLONING MICROSOFT ACC EMAILS

    Please find a way to stop "spammers" cloning one's Microsoft Account picture and email as I'm fed up with the amount of spam emails Im getting of late from "MYSELF TO MYSELF' with my account picture and email

    14 votes
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    25 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can not move subfolder to a folder of the same level as inbox/drafts folder

    I have one subfolder and I cant move it to the root level (same level as inbox/junk email/draft/sent items)

    28 votes
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    24 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. 45 votes
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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. Blocked Senders & Domain - Skip Junk & Trash

    Rather than sending blocked senders and blocked domains to the junk folder, let's have their emails skip the junk folder, skip the trash (deleted items) folder and have those specific emails just disappear into oblivion.

    21 votes
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    15 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Previewing attachments

    New way of previewing attachments doesn't display them properly, half the page is off the screen.

    3 votes
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    11 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. you did not answer my original question

    did not receive any help to my query.

    13 votes
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    17 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Delete/undo popup

    What's with the delete/undo popup? Don't need. Distracting.

    19 votes
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    10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cannot read Older Emails

    cannot read older emails I have saved fro a few years ago. Cannot write in Japanese as the characters won't go through to the recipient.

    36 votes
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    20 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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