OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

New experiences in Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

New experiences in Outlook.com

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  1. Love Dark Mode

    Its fantastic to use dark mode for outlook mail and I hope that you will provide dark mode to other services such as One drive, One note and tasks etc

    382 votes
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      105 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed.

      I simply do not like it. I do not understand why you people continue to ***** up an email service that did not need to be changed. There was absolutely nothing wrong with the original Hotmail.

      582 votes
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        173 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

        First off, thank you all for using outlook.com and for providing such great feedback. I wanted to address the feedback that you have left about not being able to do some of the advanced search that you had in the older outlook.com experience.

        We actually do have advanced search. When you click in the Search box at the top of the screen, it will expand and there is a “filter” icon. If you click that icon you should be able to do date search, attachments, etc.

        Hope this helps

        David Los

      • Ads take up too much space

        I also have an Office 365 Home subscription... can that remove ads for me?

        6,329 votes
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          816 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          Update January 2018:

          We have confirmed that all users whose email addresses have an Office 365 subscription attached to it are getting the ad-free Outlook.com experience. We encourage anyone who would like the ad-free Outlook.com experience to sign up for an Office 365 subscription, which comes with a plethora of additional perks and benefits.

          In addition to this, users who would like to have a larger reading surface may find the Reading Pane Off/Hidden mode more preferable. This setting may be found in the Quick Settings panel, under Reading Pane > Hide.

        • See more emails and not more advertising

          Please, don't add advertising on our page of outlook or, if it's not possible, put them on the right side of the emails and very thin, so that way we will be able to see a lot of the emails that we have received and not only one or two as now.

          51 votes
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            240 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for using outlook.com and providing the great feedback! We are constantly looking at ways of improving our ad experience. I did want to let you know that if you have an Office 365 subscription, you actually do get an Ad Free Outlook.com experience as well as more space!

            Thanks for the feedback and please keep it coming.

            David Los

          • Don't show the Splash screen each time

            If you're trying to chase me away from using Outlook, you're on the right track. Do I have to click to remove the popup announcement about the "improved" Outlook every single time I sign in? Do all the swell new features you crow about cause the extreme slowness of the system? Do you think people might not want your brilliant innovations forced on them, they're happy with things as they were?

            57 votes
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              45 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

              Hello all – I just wanted to provide a quick update. We were able to get a patch pushed out which disabled the spalsh screen that some of you were seeing on each login.

              You should not be seeing the issue any more. However, I do want to let you know that it is highly likely that you will see it one more time in the coming days. As the fix to the bug roles out it will trigger the screen just one more time.

              Thank you for reporting this issue, and sorry for the annoyance it caused!

              Thanks

              David Los

            • Bring back the Skype integration

              The Skype ias apparently gone from Outlook.com beta, as the Skype button near the Settings cog icon is nowhere to be found. I think many users didn't like the integration (there was no way to completely disable it) but it still was a nice feature for Skype users.

              2,681 votes
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                503 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                Update January 2018:

                Skype is back! :)

                More improvements to the Skype integration will come in the future, but for now, please enjoy the upgraded Skype chat experience!

                P.S.: If you wish to mute notifications, you can do so in the Settings panel under General > Skype > Notifications.

              • Sucks.....

                Sucks.. Like sucks.. Every update it get worst.

                60 votes
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                  66 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for your feedback. We appreciate that you took the time to write to us.

                  You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                  We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                  You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                  -The Outlook.com Team

                • Keep it simple.

                  Email isn't for emojis & bright colors. Keep it clean and simple. There's too much noise everywhere else in the world.

                  I use my personal email to communicate with friends and family. I don't need to be entertained and over stimulated by gimmicks. I just want to send a message and easily find the ones I've received.

                  595 votes
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                    55 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                    First off, I want to thank each and everyone of you for using Outlook.com and for taking the time to provide feedback on the new experience.

                    I know that a few different topics got merged down into this suggestion, so I wanted to offer some broad guidance on how you might configure the new experience to get it to look more like what you want.

                    Lets start off with the feedback about not wanting the bright colored circles, emojis, and joyful animations. All of these can be disabled. Click on the gear in the top right hand corner, this will load the quick setting pane. From here first disable the Sender Photos. This removes the colored circles with initials.

                    Then continue to scroll down and select view all Options. In this options page select Compose and Reply. In this page look for Joyful animations. turning this off will eliminate the…

                  • Go back to old hotmail version - NO outlook

                    I dont like neither of the Outlook templates, the beta or the actual version. I use to love my hotmail template with my marks emails appearing first and everything most simple. Now with Outlook if I don't see it on my iphone, some of thenew emails that aririves to me doesn't appear in my home page and I have to look for them on "search" and and if it was not enough the "send" botton stopped working a few days ago and they haven't solve it so I cants send emails if is not trhough te awful beta version.

                    189 votes
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                      97 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your feedback. We appreciate that you took the time to write to us.

                      You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                      We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                      You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                      -The Outlook.com Team

                    • Beta not good for me

                      The new version is not good because the many parameters and adjustable options of the old version have disappeared. I need to be able to set more than what is possible in the new version, as rules of messages, aliases, ....

                      305 votes
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                        56 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello – First off, I just wanted to thank everyone for responding and providing all of the valuable feedback. More importantly I also want to thank you for using Outlook.com.

                        I did want to update everyone and let them know that we have re-introduced all of the options that were in the old experience. This took a bit of time, as we wanted to make sure we were designing simplified experiences for everyone.

                        Please keep the great feedback coming!

                        David Los

                      • Ads

                        I'm tiring of see ads in outllook, im my case on the right side of messages. If they can't be removed I am moving to gmail

                        23 votes
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                          25 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you for the feedback, and for using Outlook.com.

                          I just wanted to let you know that we do offer an Ad free experience of Outlook.com to all of our Office 365 subscribers. With the Office 365 subscription you get a wide range of benefits. This includes Skype calling, ability to install the Office client (Word, PowerPoint, Outlook, etc), and finally ad free experience in Outlook.com

                          Hope this helps

                          David Los

                        • I am so very upset that you have now forced the beta client on us without the slightest consideration for those of us that do NOT want our m

                          I am so very upset that you have now forced the beta client on us without the slightest consideration for those of us that do NOT want our mail client looking like a giant cartoon. If you include themes, then why not include one that emulates the old client? Duh! I don't need initials when I can read the name, I don't need colors. (have you ever considered how this messes with colorblind people?) And I need the ability to adjust the font size without changing my browser size. I'll give you some time to fix this. I am paying…

                          38 votes
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                            16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                            Good morning, I just wanted to take a minute and thank you personally for providing feedback about the new Outlook.com experience, and even more importantly picking Outlook.com as your email provider.

                            I did want to let you know that the new features that we have introduced are all able to be disabled if you are not a fan of the circles and colors. I wanted to provide you some steps. Once you have these items disabled it should look very similar to your old experience.

                            First click on the gear in the top right. This will open up the Quick Settings Pane. From here I would recommend trying to toggle off the following. As you turn them off the screen behind will update so you can see what is changing.

                            1) Sender Photos (this is the colored circles)
                            2) Sort by Date – This removes the date headers (Today, Yesterday,…

                          • I don't have a mobile phone, so I how can I verify without a code?

                            I don't have a mobile phone, so I how can I verify without a code?

                            6 votes
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                              17 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                              We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                              Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                              If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                              All the best,
                              The Outlook Team

                              PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                            • WHERE IS MY OUTBOX

                              I CAN'T FIND MY OUTBOX - ANY IDEAS

                              5 votes
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                                8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                Thank you for your feedback. We appreciate that you took the time to write to us.

                                You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                                We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                                You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                                -The Outlook.com Team

                              • Hate the page set up. Like the other way better.

                                Hate the page set up. Like the other way better

                                135 votes
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                                  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                  We’re sorry to hear you’re not enjoying your current experience. You can change your layout view by:

                                  1. Going to Settings (Gear icon in the top-right)
                                  2. Reading pane > Hide (it’s a radio button)

                                  You can also further personalize many elements of your view by:

                                  1. Going to Settings (Gear icon in the top-right)
                                  2. View full settings → Mail → Layout

                                • 399 votes
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                                    122 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thank you for your feedback on the Outlook.com beta! We really appreciate this usability feedback. The reply/reply-all/forward options are there under a menu in the upper right corner of an email, but we understand they are not discoverable enough for you and we are considering several solutions. We will reply when we have an update.

                                    Update August 17: We are working on making the individual buttons readily available.

                                    Update August 18: We have fixed this. Please don’t stop giving us your feedback on the Outlook.com beta!

                                  • I don't like it at all.

                                    This is horrible. It takes up the whole screen, I can't run any other pages or work on any other documents. Please go back to the old version before I start missing deadlines and going crazy.

                                    27 votes
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                                      1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for your feedback. We appreciate that you took the time to write to us.

                                      You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                                      We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                                      You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                                      -The Outlook.com Team

                                    • The layout is not even functional

                                      The layout is not even functional. It's like i have parts of different programs and pages in the same window

                                      102 votes
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                                        2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                        First off, thank you very much for all of the great feedback. I just wanted to circle back and let you know that we introduced a ton of settings around configuring the layout of the new outlook.com experience.

                                        You can disable a lot of the new options all from the quick settings. For example, you can disable the reading pane, conversation view, sender photos, etc.

                                        Just log into your account, click the gear in the top right, and from the quick settings pane you can do a ton of easy simple config changes.

                                        hope this helps!

                                      • 40 votes
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                                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thank you for your feedback. We appreciate that you took the time to write to us.

                                          You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                                          We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                                          You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                                          -The Outlook.com Team

                                        • 26 votes
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thank you for your feedback. We appreciate that you took the time to write to us.

                                            You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                                            We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                                            You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                                            -The Outlook.com Team

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