OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.


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  1. 0 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  2. Switch Mail/Calendar/People/Photos/Tasks buttons back to horizontal instead of vertical

    While I believe this layout is an improvement overall, I think having the Mail/Calendar/People/Photos/Tasks buttons going vertical in the lower left corner should be changed back to horizontal and at the bottom of the folder pane. Having one section just for these adds wasteful white space on the left that takes away from listing folder trees, and it is not consistent with the experience across Calendar and People, as they switch back to horizontal when switching apps. This also doesn't match behavior in Outlook desktop client that most end-users are trained for. Please switch that view back, or at least…

    86 votes

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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. hotmail

    Please undo all of the changes made in September 2018. The new interface looks like it was designed for mentally challenged chimpanzees.

    2 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  4. Profile change impossible because of email security check

    A recent Microsoft security policy seems to force me to receive a security check email, sent to another email address (entered a long time ago), to make any change to my user profile. The issue is that my other email address is not valid anymore: my enterprise domain has changed. How can I update my profile now? The only option I can see is to drop my hotmail email and go to another platform, e.g. gmail, instead. Any other solution? Thanks.

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry to hear you are having some problems with getting the secondary proof setup on your account. However, can you please use the in app support link, the agents there should be able to help you out.

    This way the support agents can have a private chat and not wide open in the feedback forums.

    You can find the support link by clicking on the ? mark in the top corner.

    Thanks

    David Los

  5. Force all images to load over HTTPS using an image proxy

    Outlook.com currently loads HTTP images sent to you in emails. This causes mixed content warnings in Google Chrome and causes the page to no longer be 'secure'.

    It also exposes your IP address to the sender of the email.

    Please load images through an image proxy like Gmail does. See here:
    https://gmail.googleblog.com/2013/12/images-now-showing.html

    This is long overdue. Gmail did this 5 years ago.

    3 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiple duplicate nested folders

    I have multiple duplicate nested folders and don't know how to undo that.

    0 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  7. To change for ocasions, events,holidays,loke Aol

    Option to change the stationery for diff. Events,etc

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  8. My coworker accidentally unchecked "Try the beta" and now she can't get it ack

    My coworker and I accessed the Outlook beta via the direct URL, but she accidentally unchecked "Try the beta". Now when she tries to re-access the beta via URL, it will flash the beta theme, then go back to the old theme. This is noted in a few blog posts, including on the Verge: "Don’t untick the “try the beta” toggle though, as this will permanently remove you from the beta interface, even with this workaround."

    Is there anyway to get this back?

    37 votes

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    30 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. 52 votes

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    14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. copy

    I couldn't highlight text to copy and paste

    23 votes

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    19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you all for trying the Outlook.com Beta! I just wanted to let you all know that there was indeed a bug which prevented copy/paste in a few cases. These fixes have since been deployed, and you should no longer be experiencing these problems.

    Thanks for all of the reports, and please keep the feedback coming!

    David Los

  11. Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    Hate that the next email pops up automatically, loved the old version that lets me choose what to open.

    20 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off thank you for the feedback and for using the new Outlook.com experience.

    I just wanted to let you know that we do indeed have the option to not open items up automatically after you deleted/closed one.

    To do this, select the Gear at the top right, scroll down to the bottom and select view Outlook Settings.

    From there, under the Reading Pane section you can see message open options.

    Hope this helps

    David Los

  12. Hate it, I used to love the simple hotmail.com

    the original hotmail.com had won my heart as many others would agree. Just give me back the hotmail.com layout, everything was so simple and easy to navigate. i have to think too much to operate with outlook., I dislike outlook and I absolutely despise the beta.

    16 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  13. I don't like it AT ALL!

    I hate having the email on one side only -I want it full page with nothing else on the screed- , I hate all those colours by the contacts -tiring, overload of info, distracting, most users won't be at pre-school age so we can do with black and blue alone!- I hate the location of the send/forward..., For a minute I was hopeful you had decided to go back to the previous version, please restore that one!

    3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you for taking time out of your day to try the new Outlook.com experience as well as providing feedback!

    Since you have left this feedback, we have introduced a lot of additional settings that will allow you to configure the experience to be closer to the classic Hotmail/Outlook.com experience.

    Specifically you might be interested in disabling the Sender Photos (the color circles next to names) and the Reading Pane.

    To get started click on the Gear in the top right.

    From there you might want to Disable Conversation View, Reading Pane, Sender Photos, Attachment Previews, Group messages by date, and Focused Inbox.

    Once you have those off it should look much more like the older experience.

    Hope this helps, and please keep the feedback coming!

    David Los

  14. just bad

    The whole thing is too messy. It's hard to navigate and find stuff. I try and send a new email and it puts at the very bottom of my inbox messages, so i have to scroll to the bottom of them to be able to type in the fields for a new email. the left side bar menu navigation is a mess as well. there should be no favourites for anything, menu or inbox., extremely confusing. just have your basic folders and then the ones the individual creates. I honestly like the very first hotmail... go back to old school…

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  15. 17 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. Too Fruity

    The beta design looks like something I would find associated with Android or Apple iOS. I don't like it. I love the clean, minimalistic designs that I am familiar with in Windows 8.x and 10 and I prefer my Microsoft web apps to reflect that. Being able to choose between the two designs, permanently, might be nice for the users who like more color and symbols. (Actually, the symbols aren't a bad addition.) K.I.S.S.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. 1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. Hate the Beta! So hard to use. Can't see the email unless you open it. Really hard to navigate thru the emails.

    Hate the new BETA. Can't see the email unless you open it. Don't really know what I am doing and afraid I will delete the important emails. NOT USER FRIENDLY!!!! Take this away!

    4 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. Integrated Skype on Outlook.com BETA needs to honor Dark Mode

    Integrated Skype on Outlook.com BETA Dark Mode is still in white background.


    1. The integrated Skype on Outlook.com BETA is still listing all the recent conversations in white background.


    2. The integrated Skype on Outlook.com BETA is still displaying the messageBox for the conversation in white background.


    Additionally, the messageBox that is powered by HelpShift in the Help is also in white background.

    It would be best to have these addressed to honor the Dark Mode setting so that during navigation to help or using integrated Skype will not cause sudden blindness by the white background especially when the eyes require some…

    3 votes

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    Completed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. 326 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hello – First off thanks for using outlook.com, and thanks for providing the great feedback.

    From your suggestions, I believe that you are wanting to get a view that is pretty much like the old experience. There are a variety of controls/options that have been introduced that will help you achieve something close.

    To do this follow the following steps

    1) When you are in the new outlook.com experience/Beta, click on the gear in the top right.
    2) This opens the Quick Settings Pane, I would recommend you toggle off the following to match the old experience.
    – Reading Pane - Set it it to OFF
    – Sender Image – Set it to OFF
    – Message Preview Text – Set it to OFF
    – Focused/Other – Set it to OFF

    Hope this helps!

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